Kayleigh gave us a friendly welcome, she listened to what we wanted and worked thoroughly to provide us with a great offer, we booked our holiday with ease. Kayleigh used her experience to suggest how... See more
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The staff were all really nice and friendly Despite it being at the end of the day everyone was so helpful and smartly dressed The manager dealt with us Nothing was any trouble We never go anywher... See more
Company replied
We walked into the shop and was greeted by a lovely young man he was very friendly made us feel comfortable listening to what we wanted and chatting to us about cruises found a cruise we were happy w... See more
Company replied
Staff made you feel very welcome,booking progress easy,talk you thru everything ,talk about taking a Hays Travel card,insurance,made the whole experience worthwhile and trust them 100%
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9 Market Gate, WA1 1TW, Warrington, United Kingdom
- 01925399535
4.9
Excellent
794 reviews
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Wouldn’t use them again booking a…
Wouldn’t use them again booking a holiday with them and they recommend us a trip which they use and payed for the trip didn’t get tour guide or the second trip and was only told the day before we didn’t get our money back but hays wasn’t helpful they didn’t seem bothered shame because we been using hays for years but won’t ever again
September 7, 2025
Reply from Hays Travel - Warrington Market Gate
Hiya Mr and Mrs Dunning,
We are are sorry to hear that you still remain dissatisfied , i know as discussed you had your final response last week. if you have any further question please contact us in branch and we will be more than happy to help.
thanks
Victoria
Was given a good price & was also told…
Was given a good price & was also told we can add our lunches as well
November 20, 2025
Reply from Hays Travel - Warrington Market Gate
Thank you for booking with us, it was my pleasure Vicky
Everyone extremely helpful
Everyone extremely helpful. Thank you especially Keyleigh & Ellie, for arranging a family holiday for 8. Can’t wait for the holiday in August 2026.
November 9, 2025
Reply from Hays Travel - Warrington Market Gate
Thankyou for your kind comments- Ellie
Reply from Hays Travel - Warrington Market Gate
Thank you kadee
Reply from Hays Travel - Warrington Market Gate
Thankyou for your kind comments. Joe
Reply from Hays Travel - Warrington Market Gate
Thankyou, Sarah
very quick reply and very helpfull
November 6, 2025
Reply from Hays Travel - Warrington Market Gate
Thank you so much for the kind comments, Victoria
Reply from Hays Travel - Warrington Market Gate
thank you kadee
Great customer service
Helpful advisor on phone and in the office. Very helpful and friendly staff.
June 26, 2025
Reply from Hays Travel - Warrington Market Gate
Thankyou for your kind comments, Joe
Excellent service as usual
Excellent service as usual.
The travel consultants allow you to take time to consider all the options available, don’t pressure you to make a decision and particularly on this occasion, I felt went the extra mile finding the best location for us.
Thank you Amelia.
October 26, 2025
Reply from Hays Travel - Warrington Market Gate
Thank you for your positive comments, I'm glad we were able to spend the time in order to find the right holiday.
Sarah was amazing she worked really…
Sarah was amazing she worked really hard to get us the best deal ever
Sarah is a credit to hays
Lots of choices good price
So glad we did it for next year, gonna be a dream holiday thanks Sarah xx
October 26, 2025
Reply from Hays Travel - Warrington Market Gate
Thank you for your kind words, I'm glad we were able to find what best suited your needs.
Victoria on the travel desk was very…
Victoria on the travel desk was very helpful, although there were no brochures available to suit our requirements she rang through to the travel company to find out what was available.
October 21, 2025
Reply from Hays Travel - Warrington Market Gate
Thank you so much for the kind comments, Victoria
The younge man called Joe was very…
The younge man called Joe was very polite and helpful, he especially took note that I had my disabled daughter with us and made aware that she can have assistance on the plane . He also took note that we are from south Africa and was interested in the country asking question. He is credit to yous .
October 19, 2025
Reply from Hays Travel - Warrington Market Gate
thank you
Reply from Hays Travel - Warrington Market Gate
thank you kadee
Reply from Hays Travel - Warrington Market Gate
thank you kadee
Reply from Hays Travel - Warrington Market Gate
thank you x
Reply from Hays Travel - Warrington Market Gate
thank you, its exciting .lovely chatting vicky
Worked out a Holiday that was tailored…
Worked out a Holiday that was tailored for us.. Excellent service and developed a package to the minute detail making sure that all things were included that we would never have thought of.. The price was very reasonable for our trip and I would definitely use again - thanks very much Vicky...X
October 5, 2025
Reply from Hays Travel - Warrington Market Gate
Thankyou very much for your kind comments it was lovely serving you, Victoria
Reply from Hays Travel - Warrington Market Gate
Thankyou for your lovely comments, Ellie
Really helpful young man
Really helpful young man . Courteous and friendly . Well done
September 28, 2025
Reply from Hays Travel - Warrington Market Gate
It was great to help you anytime, thanks joe
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