Hays Travel - Wellingborough Reviews 

901
TrustScore 5 out of 5

4.9

64 Swans Lane Swansgate Centre, NN8 1EU Wellingborough, GB


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Rated 5 out of 5 stars

from the moment I first entered Hays at Wellingborough, was met with a warm welcome and a curiosity of what I was looking for, without being demanding. At first the holiday we were looking for was not... See more

Company replied

Rated 5 out of 5 stars

Lovely staff. Everyone was very knowledgeable. Morag was really helpful in finding us our holiday to Italy. She gave us different options to take away & look at. When we decided which holiday to go fo... See more

Company replied

Rated 5 out of 5 stars

Thank Ella Grace and Maddy at the Wellingborough branch with booking flights and a hotel to Lisbon. Plus transfers to the hotel. Both provided a great service. Pleased with the booking on flights serv... See more

Company replied

Rated 5 out of 5 stars

Diane really knows her stuff. We had spoke about cruises we were looking at before we came into the shop. We spent time making sure we were happy with our final choice, looking at other options. Paper... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 64 Swans Lane Swansgate Centre, NN8 1EU, Wellingborough, United Kingdom

  • 01933593033

4.9

Excellent

TrustScore 5 out of 5

901 reviews

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4.9

All reviews

(901)

120,299 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful staff specially Angela and…

Very helpful staff specially Angela and Morag went over all options and gave good advise made our overall experience very good

May 6, 2026
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Reply from Hays Travel - Wellingborough

Thank you for leaving this feedback Mrs Dalley :) it was a pleasure to get you and your family booked and I am pleased we were able to find something for you all! - Morag

Rated 5 out of 5 stars

Professional friendly service with an…

Professional friendly service with an easy booking process. Diane listened to our needs and took all of the stress out of booking our cruise. She is a real asset to your team.

May 1, 2026
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Reply from Hays Travel - Wellingborough

Thank you for booking with us again, it was my pleasure to get your cruise sorted.
Diane :-)

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. A relaxed atmosphere but staff professional and efficient. Well done.

May 1, 2026
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Reply from Hays Travel - Wellingborough

Thank you for taking the time to leave this feedback Mrs Costanzo. It was great to get your river cruise booked for you - Maddie :)

Rated 5 out of 5 stars

We have over the year gone to hays…

We have over the year gone to hays previously thomas cook. We find them reliable trustworthy, good on competitive prices. Also we regularly see an employer name Stacy such an happy helpful person.

April 19, 2026
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Reply from Hays Travel - Wellingborough

Thank you for taking the time to leave this kind feedback. It is always lovely to see you both in the shop and a pleasure to help get your holiday plans in place for you. Stacey :)

Rated 5 out of 5 stars

Excellent service

April 20, 2026
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Reply from Hays Travel - Wellingborough

Thank you for leaving us this lovely review, it was great getting your holiday booked for you :)

Rated 5 out of 5 stars

Stacey as always was helpful

Stacey as always was helpful, prompt and understanding .

April 19, 2026
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Reply from Hays Travel - Wellingborough

Thank you for leaving this kind review, it was great to get your holiday plans in place - Hays

Rated 5 out of 5 stars

Friendly

Friendly, helpful and quick

April 19, 2026
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Reply from Hays Travel - Wellingborough

Thank you for this lovely review - Hays :)

Rated 5 out of 5 stars

The staff are amazing

The staff are amazing, friendly, knowledgeable, give advice

April 19, 2026
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Reply from Hays Travel - Wellingborough

Hello Natasha, thank you for leaving us this lovely review, it was great to get your holiday booked for you :)

Rated 5 out of 5 stars

Friendly staff always trying to get you…

Friendly staff always trying to get you the best price and the best advice on destination. Booked my holiday in the Wellingborough branch. All amazing and friendly staff.

April 5, 2026
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Reply from Hays Travel - Wellingborough

Hello, Thank you for leaving me this lovely review - Hays :)

Rated 5 out of 5 stars

Stacey is great

Stacey is great! Always cheerful and very helpful.

April 16, 2026
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Reply from Hays Travel - Wellingborough

Hello, Thank you for leaving this lovely review, it was great to get your holiday plans in place for you :)

Rated 5 out of 5 stars

Glad I booked my holiday at Hayes.

Hi went into Hayes to get a quote for my holiday. The young woman was so nice and helpful, gave me so much information about the holiday.
I decided there and then to book it, once again the young woman was so good, the booking process did not take too long. The service was very good, my daughters are now booking their holidays through Hayes too.

April 12, 2026
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Reply from Hays Travel - Wellingborough

Hello Mrs Byles, that you for leaving me this lovely review. it was great to get your cruise secured for you :) - Maddie

Rated 5 out of 5 stars

Never fail to come out of Hays Travel…

Never fail to come out of Hays Travel Wellingborough with a smile on our face and feeling excited with our latest holiday . Thank you Stacey and Michelle for all your help and advice . 😀

April 12, 2026
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Reply from Hays Travel - Wellingborough

Thank you for taking the time to leave this Lovely feedback. It is always fun to see you and Adrian in the shop when you come in to book your holidays. Thank you for being such loyal customers. Stacey :)

Rated 5 out of 5 stars

Stacey was her usual helpful self she…

Stacey was her usual helpful self she always serves us well

April 2, 2026
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Reply from Hays Travel - Wellingborough

Thank you for taking the time to leave this lovely review. It was a pleasure to help get another cruise booked for you. It is always lovely to see you in the shop. Stacey :)

Rated 5 out of 5 stars

Always helpful & stress free process

Always helpful, friendly service.
Makes the process of booking a holiday very easy & stress free.

March 31, 2026
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Reply from Hays Travel - Wellingborough

Happy to help always! Look forward to hearing all about your holiday :)
Chloe

Rated 5 out of 5 stars

The best place to book a holiday

The best place to book a holiday. The team are all so knowledgeable about the many different resorts and give honest advise on whether a hotel/resort will be a good match.
I loved the way they all worked as a team to book my trip and car parking and have a laugh with each other which makes you feel like your holiday is important to them. They so obviously enjoy working for Hays Travel and I wouldn’t go anywhere else.

March 29, 2026
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Reply from Hays Travel - Wellingborough

Thank you for taking the time to leave this lovely review. It was a pleasure to help get your holiday plans in place for you. We are so pleased that you enjoy the atmosphere in the shop and we do love working together. Look forward to seeing you next time. Stacey :)

Rated 5 out of 5 stars

Excellent positive attitude and many…

Excellent positive attitude and many options discussed

March 28, 2026
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Reply from Hays Travel - Wellingborough

Thank you for taking the time to leave this kind review. I'm sure you and your family will have a great time at the hotel you have chosen Morocco. Morag :)

Rated 5 out of 5 stars

Very helpful

Very helpful

March 18, 2026
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Reply from Hays Travel - Wellingborough

Thank you for taking the time to leave this feedback :) it was a pleasure to get your holiday booked with your daughter! :) - Morag

Rated 5 out of 5 stars

Great service from Madie

Great service from Madie. She has the patience to put up with us. Too many questions hey but we love working with Hays Wellingborough. We keep coming back. Staff there are very friendly too.

March 18, 2026
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Reply from Hays Travel - Wellingborough

Thank you for taking the time to leave this great review. It is always lovely to see you in the shop and a pleasure to help get your holiday plans in place for you. Maddie :)

Rated 5 out of 5 stars

So helpful and friendly

So helpful and friendly, amazing service!
Stacey was the person who helped us, and she did a phenomenal job in informing us of our best options and what things meant when we didn't know what they were.
Other staff also seemed friendly.

March 2, 2026
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Reply from Hays Travel - Wellingborough

Thank you for leaving me this lovely review Miss Copley-Taylor, it was great getting your holiday to Greece secured! - Stacey

Rated 5 out of 5 stars

Bargain

Pleasant, friendly and helpful staff.
Got a bargain too.

March 8, 2026
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Reply from Hays Travel - Wellingborough

Thank you for leaving me this fantastic review. I am glad that we secured your excellent holiday deal for Kefalonia! - Angela

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