The staff member checked all options for the holiday that I was looking at and also price matched it to the costing I had found online. She was very thorough and made the booking experience smooth and... See more
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See what reviewers are saying
I have used Hays Travel (wigan centre branch), over a number of years now & I'm really happy with the service they provide. They remove all the stress out of booking a holiday, as dealing fa... See more
Company replied
Ellie was very helpful in helping us to book a last minute holiday. She was knowledgeable about the area we wanted to go and listened to what we wanted our hotel to have. Our expectations were met f... See more
Company replied
We went in to pay for our next holiday abroad at the end of September. Thankfully Andrea was in so we chatted about another holiday next year, already have one in May booked. Andrea was her us... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
26 Market Place, WN1 1PJ, Wigan, United Kingdom
- 01942419262
5.0
Excellent
976 reviews
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Excellent service
Ellie was Very helpful and patient. We had a booking for 10 and was unsure of DOB .Ellie was helpful and understanding though out the booking .
August 20, 2026
Reply from Hays Travel - Wigan
Christine Cox,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was very helpful and understanding throughout your booking process, especially with the date of birth query.
Kind Regards
Hays Travel Wigan
Ellie was amazing as always
Ellie was amazing as always , as all the girls are in Wigan hays , wouldn’t book with anyone else
August 18, 2026
Reply from Hays Travel - Wigan
Miss Lynne Campbell,
We are so happy to hear you had such a wonderful experience with us. We appreciate your kind words!
Kind Regards
Ellie
Nicola was very helpful
Nicola was very helpful and knowledgeable when were booking our cruise
August 11, 2026
Reply from Hays Travel - Wigan
Joanne,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was very helpful and knowledgeable when assisting you with your cruise booking. We appreciate your kind words.
Kind Regards
Nicola
The girl took her time finding what we…
The girl took her time finding what we wanted.
August 16, 2026
Reply from Hays Travel - Wigan
.M Auden,
We are pleased to know that our team member dedicated time to assist you in finding what you needed. We appreciate your feedback.
Kind Regards
Hays Travel Wigan
The staff member checked all options for…
The staff member checked all options for the holiday that I was looking at and also price matched it to the costing I had found online. She was very thorough and made the booking experience smooth and trouble free.
August 17, 2026
Reply from Hays Travel - Wigan
Sandra,
Thank you for your wonderful feedback! We're so pleased to hear that our team member was thorough and made your booking experience smooth and trouble-free. We appreciate you choosing us!
Kind Regards
Ellie
Very helpful staff .
August 15, 2026
Reply from Hays Travel - Wigan
Thankyou for your review.
We appreciate your feedback and hope you have a wonderful holiday.
Kelly
MSC cruise package
Yasemin was extremely patient and professional in helping us to find the correct deal that suited our needs.
August 8, 2026
Reply from Hays Travel - Wigan
Mr Allen,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was extremely patient and professional in helping you find the correct deal. We truly appreciate your kind words.
Kind Regards
Yasemin
First class service
From first calling in to booking, was so easy. More help than I have ever had else where
August 15, 2026
Reply from Hays Travel - Wigan
MRS MARTINA STEVENS,
Thank you for your wonderful feedback! We are so pleased to hear that your experience with us, from your initial call to booking, was easy and helpful.
Kind Regards
Abbie
Your colleague was very helpful
Your colleague was very helpful . She understood exactly what I wanted. When I made a couple of changes, she was very patient.
August 14, 2026
Reply from Hays Travel - Wigan
Thomas Clelland,
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was helpful and patient, understanding exactly what you wanted.
Kind Regards
Yasemin
Great staff
August 6, 2026
Reply from Hays Travel - Wigan
Thankyou for your feedback
We hope you have an amazing holiday and hope to see you again soon.
Andrea
Staff booking process information and…
Staff booking process information and friendliness all excellent
August 9, 2026
Reply from Hays Travel - Wigan
Mr alex Baybutt,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team's service and the booking process to be excellent.
Kind Regards
Nicola
Very helpful with good explanations and…
Very helpful with good explanations and friendly advice
August 2, 2026
Reply from Hays Travel - Wigan
Philip,
Thank you for your wonderful feedback! We are so pleased to hear that you found our explanations helpful and our advice friendly.
Kind Regards
Lyndsey
Kelly was excellent helping with our…
Kelly was excellent helping with our flight and information
August 1, 2026
Reply from Hays Travel - Wigan
Julie Dobbs,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was able to provide excellent assistance with your flight and information.
We got just what we wanted.Lyndsey was…
We got just what we wanted.Lyndsey was jolly and very helpful
August 6, 2026
Reply from Hays Travel - Wigan
Francis Gerard,
Thank you for your wonderful 5-star review! We are so pleased to hear that you received exactly what you wanted and found our service helpful.
Kind Regards
Lyndsey
Lovely driver x
July 29, 2026
Reply from Hays Travel - Wigan
Thankyou Alison,
We will pass this feedback onto Alfa.
Hays Travel Wigan
I went in to discuss a cruise
I went in to discuss a cruise, knowing absolutely nothing about them, the agent was very knowledgeable & helpful in our decision of which one to choose. Looking forward to our first time cruising.
August 4, 2026
Reply from Hays Travel - Wigan
Lois Shaw,
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to assist you in choosing the perfect cruise for your first experience. We hope you have a fantastic time!
Kind Regards
Lyndsey
Brilliant service!
Nicola, the lady who we booked with, was brilliant! Each time I asked a question Nicola answered promptly and with the answers I needed. No change or new idea regarding our booking was too much trouble. Nicola went over and above to ensure our booking went smoothly.
July 27, 2026
Reply from Hays Travel - Wigan
Mrs Wendy Hilton,
Thank you so much for this wonderful review! We are so pleased to hear that our colleague was so helpful and efficient. We are delighted to know that your booking went smoothly.
Staff are great to deal with
Staff are great to deal with. They were very informative too.
August 2, 2026
Reply from Hays Travel - Wigan
william patrick,
Thank you for your wonderful feedback! We are so pleased to hear that our team was great to deal with and very informative.
Kind Regards
Yasemin
The staff were very helpfilul and…
The staff were very helpfilul and tailored my holiday for me
August 2, 2026
Reply from Hays Travel - Wigan
Mrs Margaret Sherratt,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was helpful in tailoring your holiday for you. We truly appreciate your kind words.
Kind Regards
Yasemin
Very helpful and great to deal with
August 1, 2026
Reply from Hays Travel - Wigan
Rita,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team helpful and easy to work with. We truly appreciate your kind words.
Kind Regards
Kelly
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