HDCCTV Reviews 411

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I was wanting to improve the CCTV coverage at the rear of my house but could not run a coax cable to the best position for the camera. I spoke to Gary in the sales department at HDCCTV and he came... See more

Company replied

Rated 5 out of 5 stars

Fast delivery for products and knowledgeable technical team. Good quality products. Any questions are answered rapidly and expertly. No hesitation in recommending this company - I have used them for a... See more

Company replied

Rated 5 out of 5 stars

Absolutely excellent company. I knew roughly what I wanted & what I didn't & had a very informative call with one of the sales team who gave me straight up, honest information, rather than 'selling'.... See more

Company replied

Rated 5 out of 5 stars

Amazing service from the team at HDCCTV. I've had my CCTV setup for around 2 years now and it's never let me down. I also bought a second set which is installed at a friends which he loves also. The c... See more

Company details

  1. Electronics Store

Information provided by various external sources

We supply High Quality HD CCTV and IP CCTV systems at Great Prices with Next Day Delivery. Buy CCTV Cameras, CCTV Systems, CCTV Monitors, CCTV Cables and CCTV Accessories with up to 3 Years Warranty and Excellent Technical Support. We also offer Free Remote Site Surveys, contact us to discuss your requirements. T: 020 8126 6666 E: sales@hdcctv.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

411 reviews

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Rated 5 out of 5 stars

I wanted to improve CCTV system

I was wanting to improve the CCTV coverage at the rear of my house but could not run a coax cable to the best position for the camera.
I spoke to Gary in the sales department at HDCCTV and he came up with the ideal solution to meet my needs. Gary produced a list of all the equipment required to upgrade my existing system which I was very happy with.
The equipment was delivered quickly and I installed it in in a few hours and all worked perfectly.
I did have a couple of very minor problems on the operation side and this was resolved very quickly by Roy in the technical team who was extremely helpful.
Overall, the equipment is very good and a very helpful after sales teams.

November 11, 2022
Unprompted review
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Rated 5 out of 5 stars

Fast delivery for products and great customer response.

Fast delivery for products and knowledgeable technical team. Good quality products. Any questions are answered rapidly and expertly. No hesitation in recommending this company - I have used them for a long time now and never disappointed.

October 31, 2022
Unprompted review
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Rated 5 out of 5 stars

10 / 10 Superb company & products

Absolutely excellent company. I knew roughly what I wanted & what I didn't & had a very informative call with one of the sales team who gave me straight up, honest information, rather than 'selling'. Since then I have set my system up & had a couple of technical questions, one of which I needed a callback from a tech expert. He was absolutely brilliant & solved my problem (being able to view my cameras outside my personal LAN) withing 15 mins. The service I have received has been absolutely first class !!

January 19, 2022
Unprompted review
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Rated 5 out of 5 stars

Help whe needed

Needed advice and equipment to use within home environment, I knew little .They listened, provided a camera with sd back up to do the job.
Gary was excellent and the help and overall service from them was exceptional.
Many thanks - it's up and working and knowing advise is still there is brilliant.
Appreciated
Andy Stephens

December 28, 2021
Unprompted review
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Rated 5 out of 5 stars

This is the second CCTV install I've…

This is the second CCTV install I've done and the guys at hdcctv are among the best in the business

October 13, 2021
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Rated 5 out of 5 stars

As always quick delivery and quality…

As always quick delivery and quality goods. I Have been using this company for some time, their support is outstanding, always ready to help and very good prices. What more could you ask for.

July 28, 2021
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Rated 5 out of 5 stars

Excellent service

Excellent service , very fast delivery , backed up by brilliant helpful techys , nothing was a problem

April 19, 2021
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Rated 5 out of 5 stars
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Reply from HDCCTV

Hi Greg

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Rated 5 out of 5 stars

thank you ever so much for the…

thank you ever so much for the excellent service and the top quality of your products and the knowledge goes with this service I will in the future be using you again thank you.

March 15, 2021
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Reply from HDCCTV

Hi Leigh

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Should you require any further support in the future, the team are here to assist you.

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Rated 5 out of 5 stars

Great service from HCCCTV

I'm new to cctv and have been impressed with the help and support I've been given by HDCCTV. I asked lots of questions before purchasing form them and always received full replies that were genuinely helpful. I've asked a few more since making my purchase and the response has been the same, though this has hardly been necessary so far as my X-Vision equipment seems easy to use and HDCCTV have put many detailed guides on YouTube that take you through how to set up and use the equipment.

February 15, 2021
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Reply from HDCCTV

Hi Graham

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Rated 5 out of 5 stars

Good website,comprehensive products and…

Good website,comprehensive products and spares in stock.
Excellent delivery, goods arrived within 24 hours of ordering.

February 10, 2021
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Reply from HDCCTV

Hi John

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Rated 5 out of 5 stars

Good advice

Good advice, good product, delivered on time

February 3, 2021
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Reply from HDCCTV

Hi Jim

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Should you require any further support in the future, the team are here to assist you.

Rated 4 out of 5 stars

service from HDCCTV

Ok, HDCCTV. The sales side of the supply of my equipment could have been better, I wasn’t asked enough questions resulting in some equipment not being offered and then unsuitable equipment arriving, however after a little communication with customer and technical support all issues have been resolved.

On a very positive note the technical support department is second to none and doggedly work through issues until resolved, additionally I had personal contact from the CEO and founder of the company who was genuinely concerned about my issues.

There would be 5 stars if sales were a little more on the ball.

Overall though the equipment is really very good and I can recommend HDCCTV.......not many of the other companies I found had such support in place.

December 17, 2020
Unprompted review
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Reply from HDCCTV

Thank you for your review and feedback, it has been fed back to the sales team.

Should you require any further support in the future, the team are here to assist you.

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Rated 5 out of 5 stars

Waxholmestorage - CCTV Cameras

Hi ,

Very helpful and friendly service . Bought 5 mega pixel cameras from them recently being very pleased with them . They are very price competitive with quick delivery .

Owner and Site Manager ,
James Kirkwood

November 10, 2020
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Reply from HDCCTV

Hi James

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Should you require any further support in the future, the team are here to assist you.

Rated 5 out of 5 stars

Great service, good product and price

HDCCTV is Y3K but for non-business customers. They had the CCTV DVR I wanted at a good price, order and delivery were straightforward and fast and I'm very happy with the product and service received. I also used Y3K in the past and had a similarly good experience for cctv dvr and cameras.

November 4, 2020
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Reply from HDCCTV

Hi Stuart

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Should you require any further support in the future, the team are here to assist you.

Rated 5 out of 5 stars

Really helpful guys

Really helpful guys. The two Gary's couldn't do enough to help us - from helping us select what we needed to technical support setting it up and ironing out little problems. Great CCTV system and great company.

November 3, 2020
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Reply from HDCCTV

Hi Carolyn

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Should you require any further support in the future, the team are here to assist you.

Rated 5 out of 5 stars

Top service

Top service, product, afterservice is brilliant, have been buying off these guys for over 5 years, always improving products and service. Highly recommended

October 25, 2020
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