Harvey Donaldson & Gibson Chartered Surveyors Reviews 

154
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being exceptionally polite, friendly, and professional during all property visits. People often mention that communications are clear and reassuring, making the entire procedure completely seamless. Consumers note that the overall service provided is very prompt, highly efficient, and completely stress-free. Some reviewers were not happy with the service, mentioning rude staff behavior and a noticeable lack of proper professional knowledge during some property inspections. Additionally, a few people experienced extended waiting times and encountered frustrating issues involving defensive communication and inaccurate document evaluations.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as friendly, efficient, and... See more

Service

Users describe positive interactions with service, highlighting friendly, prompt, and efficient surveyors who... See more

Response time

People report positive experiences with response time, highlighting prompt and super efficient communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A big thank you to Donna Shields, who came to our house to complete the Home Survey on our property. She made the whole experience easy and very straightforward by informing us exactly what it entaile... See more

Rated 5 out of 5 stars

Had a really positive experience with Harvey, Donaldson & Gibson during my remortgage valuation. John, the surveyor, was great—friendly, helpful, and very respectful of my home. He explained everythin... See more

Rated 5 out of 5 stars

India was efficient, polite and friendly. Survey was carrried out with no disruption to ourselves. Loved that we were able to track progress online and that we had access to view at all times.

Rated 5 out of 5 stars

Your speed in getting it booked in, done and written. India who came and completed it was very kind, highly professional and very reassuring. She explained and answered all my queries which I found... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

154 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(154)

55 reviews in the last 12 months

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Rated 1 out of 5 stars

Beware! DO YOUR RESEARCH.

Beware! Had my suspicions due to a very poor reputation. Throughout the visit, the conduct and thoroughness of the inspection were seriously alarming. Not to mention the lack of knowledge from the “ Professional “ carrying out a lending valuation. Which became apparent after receiving their incredibly low valuation.

Please take serious consideration before allowing this company to be instructed.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with survey

India was efficient, polite and friendly. Survey was carrried out with no disruption to ourselves.

Loved that we were able to track progress online and that we had access to view at all times.

February 16, 2026
Rated 5 out of 5 stars

Very professional throughout from the…

Very professional throughout from the start of the process, the on site survey and production of the report I would highly recommend Harvey Donaldson and Gibson to anyone in and around Moray looking to king for a Home Report survey. Friendly and approachable staff throughout.

February 5, 2026
Rated 5 out of 5 stars

Home Report

The surveyor was pleasant and efficient at his job. He was knowledgeable about the information passed on.
The process from start to finish was quick and informative.

February 5, 2026
Rated 5 out of 5 stars

Home Survey

A big thank you to Donna Shields, who came to our house to complete the Home Survey on our property. She made the whole experience easy and very straightforward by informing us exactly what it entailed and how long it would take to complete. We would highly recommend her services to others.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Andy scrimgeour is the best thing since…

Andy scrimgeour is the best thing since sliced bread! I was so happy with his service. Efficient, quick and fair! HDG are the best firm in Scotland for home reports and Andy is one of the reasons why. He deserves a pay rise!

December 22, 2025
Unprompted review

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