Head2bed Reviews 

226
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very happy with the bed, solid and well made. A few unavoidable hiccups along the way but customer service was excellent throughout. Thoroughly recommend.

Rated 5 out of 5 stars

Good solid well made furniture. We were pleased with our choice & felt it was good value. We purchased a bed, wardrobe & bedroom cabinets. Staff were helpful Kept informed of delivery date Pric... See more

Rated 5 out of 5 stars

Best customer service experience! We haven't received our bed yet as we just placed our order, but Sabrina was really helpful from the get go. She answered all our questions, provided exact measurem... See more

Rated 5 out of 5 stars

We have just received the Hasena Sondrio Bed. Really happy with this company from ordering to delivery & especially the two fitters who were so professional. Top quality bed, really happy. Many t... See more

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4.9

Excellent

TrustScore 5 out of 5

226 reviews

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4.9

All reviews

(226)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality Products on time and fitted!

Always hard to choose a product over the net as you can't get a clear idea of what it looks like. The colour portrayed on the net is slightly different to what you physically get, but I am extremely happy with the quality and fit of the wardrobe. Ordering was made easy with Sabrina and pro build installed the wardrobe on time and to a very high standard! I'm currently placing another order with Head2bed definitely would recommend them!

February 10, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic products and service !

We ordered a bed (solid walnut), matching bedside drawers, and a wardrobe. The service provided by H2B was second to none. The products were ready to deliver in the timeframe quoted. We were actually not ready to receive them as our building work was delayed, but this did not pose any issues and H2B held onto them, and actually staggered the delivery so our wardrobe went in 2 weeks before our bed, to suit our timescale-at weekends too!. Installation of both was good and professionally done.

The furniture is fantastic quality. The bed is very well made both in terms of detail and robustness. The wardrobe is great too, and much better value than other products we had seen. We took a real punt as we didn't get to see any of these purchased products before we committed to buy. But it has paid off. Really pleased! Thank you Sabrina-your customer care skills need exporting to all other companies!!!!

February 10, 2015
Unprompted review
Rated 5 out of 5 stars

Quality product / Quality service

Our buying experience was a solid 10 out of 10 - the whole process from ordering to delivering without a hitch!! All communication via email and phone seemless and all promises were kept. Sabrina in particular was very helpful and kept us in the picture at all times - she is a real credit to the business! We would use this company again. Quality of Swiss goods of high standard as expected.

January 20, 2015
Unprompted review
Rated 5 out of 5 stars

Quality products and excellent service

From my first communication with Sabrina in Head2Bed to receipt of the bedroom furniture everything was professional and efficient and any queries we had were dealt with promptly and comprehensively. I would have no hesitation in recommending the company to others.

December 31, 2014
Unprompted review
Rated 5 out of 5 stars

Superb Customer Service

I have used Head2Bed multiple times now and can not fault their customer service. Great products and brilliant customer service. I will be a returning customer!

December 3, 2014
Unprompted review
Rated 4 out of 5 stars

Fantastic bed delivered ahead of time

Great product, delivered well ahead of the estimated delivery. Only drawback was a delivery at 0700 in the morning, without any chance of changing the time...! But no problem, the kids had us awake anyway...

November 19, 2014
Unprompted review
Rated 5 out of 5 stars

Beautiful !

We were slightly disappointed that the the bed was going to take 7 weeks to be delivered (it only took 5 weeks) because it was the final price if furniture for our new room . The bed was delivered on time and was installed by very professional people . The bed far exceeds our expectations . It's completely beautiful and so well made . Would highly recommend the company to anyone .

November 11, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service - quality products

I was absolutely thrilled with the level of service provided by Head2Bed. At every contact from information on the products prior to ordering right through to the delivery and installation service the level of knowledge and expertise was outstanding. I would highly recommend this company to anyone looking for quality products and exceptional service!

November 11, 2014
Unprompted review
Rated 5 out of 5 stars

All perfect!

Easy to order. Excellent communication. Great customer service! Sabrina made a big difference! Perfect set up. Very good quality. Thank you!

November 11, 2014
Unprompted review
Rated 5 out of 5 stars

Great products & great service!!!!

I bought a very nice contemporary stylish bed. The quality is very good & I didn't even need to wait long. They even held on to it while my house was finished. Even the the delivery drivers were very friendly courteous & helpfull. Very satisfied with all aspects which is rare these days!

October 4, 2014
Unprompted review

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