Headcovers Unlimited Reviews 1,290

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 365 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their softness, comfort, and durability. Many appreciate the thoughtful packaging, which often includes uplifting messages and special touches, making the unboxing experience feel personal. The website is frequently highlighted for its ease of use, clear product descriptions, and wide variety of styles and colors, which helps customers find exactly what they need. Reviewers also commend the prompt delivery service. However, some customers experienced issues with their orders, including missing items or delayed deliveries. A few people were dissatisfied with the product's appearance not matching the website's images, describing items as "cheap looking" or "cheesy." There were also occasional concerns about the accuracy of color representation for certain products and the cost of shipping, particularly for international orders.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their quality, comfort, and... See more

Quality

Customers generally express satisfaction with the quality of products, highlighting items made from natural... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy, with some... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speed of delivery, with... See more

Website

Customers consistently note positive experiences with the website. Many reviewers found the website easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When I first opened the package I was disappointed in the quality.however, when I put it on, though, I realized the softness and light feeling is perfect for your target customers. It can make a woma... See more

Rated 4 out of 5 stars

Beautiful hat! It was a Christmas gift for hubby. Unfortunately, the hat was larger than I expected and needed to choose a medium rather than large. Will be requesting a return for the smaller size. L... See more

Rated 5 out of 5 stars

I have shopped with Headcovers.com before and have been very satisfied. The variety of products is great. You can tell this is a family-owned business by the way products are prepared for shipping. T... See more

Rated 5 out of 5 stars

As a recent cancer patient who has lost most of my hair, this was my first time searching for head coverings to use daily in lieu of opting for a wig. The variety of availability in terms of style, c... See more


Company details

  1. Headwear Store
  2. Hat Shop
  3. Wig Shop

Written by the company

Hats, turbans, wigs & scarves designed for medical hair loss. Caters to cancer chemotherapy, alopecia & chemo patients. Cancer patient gifts are also offered. Each hat, turban, scarf & wig offers full head coverage.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 19% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Well-made construction

Well-made construction. Spot-on fit. Fast service. Especially loved the surprise messages in the package it came in--don't want to be a spoiler, so no more details on that!

March 2, 2026
Unprompted review
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Rated 3 out of 5 stars

I really like Headcovers Unlimited

I really like Headcovers Unlimited. I have the Trinity Turban in most of the colors. My favorites are the raisin and heather taupe colors. However, each time I order more of these 2 colors, they are a different color than my previous order of the exact same product. This has happened multiple times as I've ordered 4 of each color over the years. For this I would give 2-3 stars.

Other than this, I highly recommend Headcovers Unlimited and would give them 5 stars for their variety and quality and prices.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer experience

When my order was received there was a small problem and the response to my problem was immediate. Everything was taken care of very quickly. Finally found a place to get bra’s with out guessing if my partial was going to fit.

February 25, 2026
Unprompted review
Rated 4 out of 5 stars

It took longer to arrive than expected.

When I first opened the package I was disappointed in the quality.however, when I put it on, though, I realized the softness and light feeling is perfect for your target customers. It can make a woman fighting for her life feel pretty and comfortable.

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

A very disappointed

The product was not as shown on your website not even close I cannot keep my wig on to save my soul it slips slides and falls and that is not what your website shows happens when using this very disappointed

February 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Great product

Great product! I am very impressed with the size, fit and quality. Customer service was quick and efficient.

February 25, 2026
Unprompted review
Rated 4 out of 5 stars

Pros and cons.

I ordered from Canada and delivery was quite fast and the tracking interface provided up to date information. Your website was easy to navigate. The products were excellent quality.

Unfortunately the very high customs charge when the package was delivered was quite a surprise. I don’t recall being charged customs before. Nor did I read that there would be. Charge levied upon receipt. But I may have not noticed it on your website.

February 23, 2026
Unprompted review
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Rated 4 out of 5 stars

It was very easy to order and is the…

It was very easy to order and is the shape I want. However I thought I was ordering a more 'weighted' insert and this one is very light. It tends to sit higher in my pocketed bra than my natural breast so I do feel a little odd about that. Do you carry one similar to what I ordered but perhaps weighted on the bottom?

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

The only thing I would suggest is…

The only thing I would suggest is making the band beige instead of black or rather having options for band colors. The black shows through my mesh top baseball cap and it looks a little weird.

February 23, 2026
Unprompted review
Rated 4 out of 5 stars

Great Head Covers

I'm sure your company is great. I just happen to chose the wrong style although I ordered more but I can't remember if the second order was from you or not but overall I love the head covers Gr

February 18, 2026
Unprompted review
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Rated 4 out of 5 stars

Return policy

My one and only complaint is your return policy. if I returned and wanted a store Credit, that would be fine, but if I just want my money back, I have to pay to send it back to you which cost me over $10 and then you charge me a restocking fee on top of that. It is for that reason and that reason only, I would never purchase anything from you again.

February 12, 2026
Unprompted review

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