ITS THE BEST I have been a member of Health Shield since 1964and during that time can honestly say that I have never had any difficulty with any aspect of the service provided. Information reques... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I have been a member with healthshield for many years now. They are fast and operate a user friendly online process to make a claim and have a team of supportive staff members. Never had trouble claim... See more
My employer offers benefits through Health Shield and it makes a huge difference. The coverage is very comprehensive and the claims process is very straightforward. On the occasions I've not followed... See more
Have made 2 claims for optical now. Easy to make claims and the turnaround is literally 2-3 days before you receive notification it has gone through. Money in my bank in less than a week. Brilliant 👏... See more
Company details
Written by the company
We design and build health and wellbeing packages for businesses and their employees; helping people lead healthier, happier, more productive lives since 1877.
Contact info
Electra Way, CW1 6HS, Crewe Business Park, United Kingdom
- 01270 588555
- www.healthshield.co.uk
4.7
Excellent
4K reviews
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Good
Better payment and receipt thing to much to look up for what you’re getting money back for could make it a bit easyer
May 15, 2026
Quick and efficient processing of claim…
Quick and efficient processing of claim and clear communication at each stage
May 26, 2026
Simple process to submit a claim and it…
Simple process to submit a claim and it was paid out in a few days
July 6, 2026
Was easy to claim and very prompt with…
Was easy to claim and very prompt with the payment
June 13, 2026
quick,easy and fast payment.
June 30, 2026
Quick service
June 18, 2026
Simple and convenient process
Easy process to submit claims, although it is tricky to navigate at first to find the right place to submit. Quick and efficient in processing the claim and provide payment.
July 15, 2026
Great service & very quick to reimburse…
Great service & very quick to reimburse money to your bank account
July 1, 2026
difficulty finding the claim forms
I originally had difficulty finding the claim form on the web pages. These links were not in an obvious place.
I therefore reverted to a postal claim which then went through and money paid in to my account in a decent amount of time.
Making the claim form link more accessible would make claims a lot easier .
June 15, 2026
VERY EASY TO USE SYSTEM
VERY EASY TO USE SYSTEM. MY MONEY WAS IN MY ACCOUNT WQITHIN DAYS.
June 3, 2026
I got my claim handled fast
July 1, 2026
Always easy to put in a claim and…
Always easy to put in a claim and payment received within a few days
June 16, 2026
easy and hassle free no issue with my…
easy and hassle free no issue with my claims. just follow the online portal instructions.
July 8, 2026
claim response time was quick
claim response time was quick, and clarification of details required did not slow it down much
June 8, 2026
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