Healthspan Reviews 

2,811
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,583 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the reliable product quality, mentioning that the health supplements are fresh, effective, and manufactured to high standards. Consumers also love the convenience of the automated subscription service, which ensures a constant supply without needing to remember new orders. Furthermore, people frequently point out the prompt, well-packaged delivery and the helpful customer support team when making enquiries by phone. Some reviewers were not happy with recent changes to product formulations, noting that certain tablets are much harder to swallow or have altered coatings. A few consumers also mentioned difficulties when dealing with customer service regarding replacement items or unexpected delivery delays.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting a wide and reasonably priced range of... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and speed.... See more

Service

Clients share positive opinions on service, describing it as efficient, reliable, and very helpful. Consumers... See more

Quality

Consumers find quality to be positive, consistently expressing satisfaction with reliable and effective... See more

Order

People report positive experiences with order, highlighting convenient subscription options and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Healthspan is a well respected and widely known health supplements company. You see their products behind the pharmacy counter of Boots for instance. Colour pamphlets arrive in the post on a regular... See more

Company replied

Rated 5 out of 5 stars

My doctor suggested I take Glocosomine and Chondroitin tablets when I had my first hip replacement done. He said they would help with the Cartlidge around the joints of hip bones etc. So I have been t... See more

Company replied

Rated 5 out of 5 stars

Quality if products is good. This is preferable to using unverified suppliers or those that use bulking agents, fillers etc. Healthspan minimise this. Goods usually arrive on time, well packaged, a... See more

Company replied

Rated 5 out of 5 stars

Quality brand I’ve been using Healthspan products for years now. I don’t have to worry about remembering to order my supplements as I have a subscription, which sends me what I need, in time befor... See more

Company replied


Company details

  1. Fitness and Nutrition Service

Written by the company

With 30 years' experience of supplying top quality vitamins and nutritional supplements to many thousands of customers in the UK and beyond, Healthspan offers a comprehensive range of expert-formulated products to help people be at their best, achieve their goals and live a long and healthy life. Read more reviews here: http://www.feefo.com/GB/en/reviews/Healthspan/?id=822271

Healthspan guarantees

Written by the company

Over 10,000 verified product reviews
Our customers ratings, direct and unedited on every product page.
Easy-to-use website
Whether you are on a PC, Tablet or Mobile.
Outstanding customer service and information
7 days a week from our UK-based team and 24/7 on our award-winning articles area: Nutrition Expert
Free Returns
On all orders.
High quality products
Always at reasonable prices

Healthspan's Promise:

A full, no-quibble refund if you are not satisfied.

A full, no-quibble refund if you are not satisfied.
Every Healthspan product is formulated to the highest pharmaceutical standards and produced using only the purest (pharmacist approved) ingredients, in independently inspected and approved premises. Our rigorous approach to quality control means that the products you order contain exactly what they say on the label.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

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4.5

All reviews

(2,811)

1,577 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order

Easy to order, special offers and discounts easy to find. Delivery is prompt.

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We’re glad everything has been quick, easy and working well for you. Kirsty@healthspan

Rated 4 out of 5 stars

Great supplements

Good range of high quality supplements. Discounting is generally tethered to a subscription model which didn’t suit me.

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're pleased to hear you value the quality and variety of our products, and we appreciate your comments regarding our subscription offers and understand this service does not suit everyone. Kate@Healthspan

Rated 5 out of 5 stars

Great products that are affordable and…

Great products that are affordable and cover a wide range of deficiencies. The delivery service is prompt and i haven’t had any issues as it is usually delivered by Royal Mail. I’ve been with Healthspan for years and recommend them to friends and family.

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your wonderful feedback and for your loyalty over the years. We're delighted to hear you've been pleased with our product range, value and reliable delivery service. Your recommendation to friends and family is greatly appreciated. Kate@Healthspan

Rated 5 out of 5 stars
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're pleased to hear you found our products good value and that your order arrived promptly. We appreciate your support and thank you for choosing Healthspan.Kate@Healthspan

Rated 5 out of 5 stars
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're delighted to hear you've been pleased with both the value of our products and the service you've received. We appreciate your support and thank you for choosing Healthspan. Kate@Healthspan

Rated 5 out of 5 stars

Always on time

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're pleased to hear your orders arrive when expected and appreciate you taking the time to leave a review. Kate@Healthspan

Rated 1 out of 5 stars

Non existent data protection officer, customer care are a let down and they have a terrible system algorithm

Updated Review 25/06/2026: After still getting many marketing emails and nothing back from their Data Protection Officer whatsoever nor customer care, I decided to phone their customer care department instead!

I got through to them and told the lady who answered about my situation and she asked for my postal address to locate my account. I explained I didn't have an account and that's the problem! I had signed up for a discount voucher and decided not to buy from them and so I didn't want their marketing emails but I couldn't unsubscribe because their annoying computer system algorithm kept asking for my account login that I don't have etc etc...!

The lady I spoke to got quite snarky saying "you must have an account because why would you be getting marketing emails" I gave her my postal address as requested and unsurprisingly to me she couldn't find an account but she did find my email address and said she has now deleted my email address! I got no apology though! They don't live up to the name 'care' in their department, it should truthfully be 'uncaring'!

Therefore, they still earn only one star from me!! Very poor in every way and I won't even consider buying from them and certainly will not recommend them!

Previous Review 15/06/2026: Healthspan are breaking UK data protection and GDPR rules! Very unprofessional!

I signed up to newsletter/marketing emails for a discount but they didn't stock what I needed, so I decided I don't want to buy from them and therefore I tried to unsubscribe from them but they don't make it easy!

Apparently you have to log into your account to do this, I do not have one and do not want one!

I sent customer services an emailed asking them to remove my data but I didn't receive an acknowledgement nor an email reply.

I have tried to unsubscribed via Gmail as well but they still keep getting through.

Be careful if signing up for discount codes from them!

I emailed their Data Protection Officer, but heard nothing!!

June 15, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Thank you for bringing this to our attention. We will investigate this and contact you directly. Kind regards, Kate@Healthspan

Rated 5 out of 5 stars
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're delighted to hear you're pleased with our herbal products and appreciate you taking the time to leave a review. Kate@Healthspan

Rated 1 out of 5 stars

I have been getting supplements from…Healthspan for years

I have been getting supplements from Healthspan for years and had , until today three subscriptions. I phoned to report that supplements Hair and Nails looked strange , The tablets in the pack had a sort of coating appearing on them. I have many health allergies and thought these would be replaced without question. I was told that this happens to some packs
and were safe. I told the operative I couldn't risk this but he was no help whatsoever so I have now cancelled all my subscriptions, Really dreadful service to a loyal customer .

June 15, 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Thank you for your feedback and for being a long-standing customer. We're sorry to hear about your experience and understand your concerns given your health allergies. We regret that you felt unsupported when raising this issue and appreciate you taking the time to share your comments. Kate@healthspan

Rated 5 out of 5 stars

Friendly staff

Hassle free good job done thank you

March 18, 2026
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Reply from Healthspan

Thank you for your feedback. We’re glad to hear you’ve had a smooth experience and that our team made a positive impression. Thanks, Kirsty@healthspan

Rated 4 out of 5 stars
Healthspan logo

Reply from Healthspan

Thank you for your review. It’s great to know we’re delivering both quality and value, and we really appreciate you taking the time to share your experience. Thank you, Kirsty@healthspan

Rated 5 out of 5 stars

Healthspan is a very good company

Healthspan is a very good company. Their products are class. Quick delivery and quality products.

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your review. We’re delighted you’re happy with the quality of our products and the service you’ve received. Thank you, Kirsty@healthspan

Rated 5 out of 5 stars

Great timing of delivery

Great timing of delivery. Quality products. My dog's and cats' vitamins and prebiotic products are good. The subscription price is reasonable.

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for taking the time to leave a review. We’re really pleased to hear everything is arriving as expected and that you’re happy with the quality and value of our products for your pets. Thank you, Kirsty@healthspan

Rated 5 out of 5 stars

Always reliable

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're delighted to hear you've found our service dependable and appreciate your continued support. Kate@Healthspan

Rated 5 out of 5 stars

Good price good delivery

Good price good delivery

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your review. We’re really glad you’re happy with the pricing and that everything arrived quickly. Thank you, Kirsty@healthspan

Rated 5 out of 5 stars

Great range of products at great…

Great range of products at great prices. Have recommended to family and friends.

March 18, 2026
Healthspan logo

Reply from Healthspan

Thank you for your review. We’re delighted you’re happy with our product range and pricing, and we really appreciate you recommending us to your family and friends. Thanks, Kirsty@healthspan

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