Heath Crawford quickly understood what I was looking for and suggested the best solution. I was very pleasantly surprised by the cost, which was about a quarter of what my present insurer was offering... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service from both James and Henry. I never felt rushed or intimidated when I needed something explained. Henry was very patient and extremely efficient at returning calls . He worked for me at... See more
Company replied
I love dealing with is company, they always seem to get me the best deal out there. Gregg Turberfield is great, he always ensures the best deal, he’s responsive and really seems to take care of my com... See more
Company replied
I was very impressed with the service offered by Scott Souter of Heath Crawford. I was able to secure a better policy for my medical insurance at a much cheaper price than my previous one. Scott expl... See more
Company replied
Company details
- Insurance Broker
- Business Insurance Company
- Health Insurance Agency
- Income Protection Insurance Company
- Insurance Agency
- Life Insurance Agency
Written by the company
Heath Crawford are a family-owned and managed insurance broker based in Watford, Hertfordshire. We are committed to providing an outstanding level of customer service to our clients who include small and medium sized businesses and individuals.
Contact info
Iveco House, Station Road,, WD17 1ET, Watford, United Kingdom
- 020 8421 7030
- hello@heathcrawford.co.uk
- www.heathcrawford.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
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Greg was friendly and efficient and…
Greg was friendly and efficient and answered my questions promptly enabling my wife and I to make an informed decision regarding our medical insurance renewal.
August 24, 2026
Reply from Heath Crawford
Thank you, Alan, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Heath Crawford quickly understood
Heath Crawford quickly understood what I was looking for and suggested the best solution. I was very pleasantly surprised by the cost, which was about a quarter of what my present insurer was offering. I took out a policy in the same call and am very satisfied with their service.
August 19, 2026
Reply from Heath Crawford
We value your feedback, Simon. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Scott was really helpful and took time…
Scott was really helpful and took time to understand exactly what I need and then found the best match at a reasonable price
August 24, 2026
Reply from Heath Crawford
Thank you Mandy for your wonderful review! We're thrilled you're happy with our services. Your support means the world to us!
-The Heath Crawford Team
It’s a good service but
It’s a good service - it would have been great but my payment was registered with Bupa as a Direct Debit, which took me half an hour to correct to a one off payment with their payment office the following day.
August 24, 2026
Reply from Heath Crawford
Thanks so much, Wendy, for your feedback! We value your support.
-The Heath Crawford Team
Excellent advice
Excellent advice given and very easy to use the service. Ross was very helpful and did not pressure sell
August 17, 2026
Reply from Heath Crawford
We appreciate your kind words, Susan. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Good communications
Good communications, assistance and advice in securing the right solution for us, thank you
August 17, 2026
Reply from Heath Crawford
Thanks so much, Andy, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Reply from Heath Crawford
Thanks for the review, Leigh. We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
I am very pleased with this company
I am very pleased with this company. They were very helpful and were able to find me a plan that I was very pleased with . Professional service , highly recommend
August 7, 2026
Reply from Heath Crawford
We value your feedback. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
In the past we have had phone…
In the past we have had phone conversations about what is best for us. This time nothing, all done remotely,may as well have gone on line and done it myself. You have lost the personal touch.
August 17, 2026
Reply from Heath Crawford
Thank you for taking the time to leave your feedback and for choosing Heath Crawford over the years.
We're sorry to hear that this year's renewal experience didn't meet the standard you've come to expect. Following a review of your case, our adviser recommended that you remain with your existing provider, and this recommendation was communicated by email, which you confirmed you were happy to proceed with. That said, we appreciate that a phone call would have provided the more personal service you've experienced with us previously.
Your feedback is invaluable, and we'll certainly take it on board as we continue to improve our renewal process and ensure we deliver the level of personal service our customers expect.
Thank you again for your valued custom, and we hope to have the opportunity to assist you again at your next renewal.
-The Heath Crawford Team
Very professional
Very professional, provided the correct advise, Umar Adam was very understanding and prompt.
August 21, 2026
Reply from Heath Crawford
We appreciate your kind words, Rashmi. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Reply from Heath Crawford
Thanks so much, Suzie, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
I find them to be efficient and always…
I find them to be efficient and always looking for the best fit. Would recommend them highly.
August 21, 2026
Reply from Heath Crawford
Thank you, Marjorie, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Super efficient service
Great way to get the best deal with your health insurance with no effort from yourself. Would highly recommend, very efficient, knowledgable and friendly staff
August 20, 2026
Reply from Heath Crawford
We value your feedback, Sue. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
A great service again
A great service again - very helpful and looked around for the best price and policy that worked for us!
August 20, 2026
Reply from Heath Crawford
Thanks for the review, Neil. We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
Reply from Heath Crawford
Thanks so much, Michael, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Reply from Heath Crawford
Thank you Ken for your wonderful review! We're thrilled you're happy with our services. Your support means the world to us!
-The Heath Crawford Team
Reply from Heath Crawford
We appreciate your kind words, Frank. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Very easy with Heath Crawford
Very easy to renew due to Heath Crawford carrying out a market research and negotiating with the current provider to give me the best cover and pricing.
August 20, 2026
Reply from Heath Crawford
Thanks so much, David, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
First class attention and patience with…
First class attention and patience with Rajan.
August 19, 2026
Reply from Heath Crawford
Thank you, Leslie, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Alex just made the renewal with changes…
Alex just made the renewal with changes to last years policy so smooth
August 19, 2026
Reply from Heath Crawford
Thanks for the review, Gary. We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
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