Hi. I'm very happy with the product that arrived and can't wait to use some of your recipes but I need to complain about the delivery, we live down a forest road that as two gates to through too reach... See more
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Review summary
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I always love the selection we receive, however the last 2 orders have contained items where the packaging was open. It hasn't detracted from the quality- although i feel in need to cook them straight... See more
Because of the extreme heat at the time of expected delivery I had a lovely email from Joe explaining why the delivery couldn’t go ahead the same thing the following week with a refund of money paid I... See more
Company replied
First of all IMHO, Heck are the best sausages out there. But our local supermarkets don't reliably stock all the range so will def order online in future. Have just received first delivery by courier.... See more
Company details
Written by the company
WE ARE HECK! FOOD THAT BRINGS YOU ‘FLAVOUR YOU CAN SWEAR BY’. Being family run, means we can do things differently. We make our sausages & burgers in small batches right here on our farm in Yorkshire. Although small, we’re big on premium quality & flavour. Our friends work with us too. Together, our uncompromising attitude & passionate team produce the tastiest, healthiest food for all your family. WE MAKE SOMETHING FOR EVERYONE. As well as our meaty 97% pork & lower-fat chicken products, you’ll now find meat-free, plant-based ranges on the supermarket shelves. These are approved by both the Vegan & Vegetarian Society. Our entire range Is gluten free too. Only the best ingredients go into our bangers. In our kitchen we are always creating new varieties & recipes.
Contact info
Heck Q , DL8 2NY , Kirklington, Bedale , United Kingdom
- 01845 567 709
- sausages@heckfood.co.uk
- www.heckfood.co.uk
4.3
Excellent
2K reviews
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Hasn’t replied to negative reviews
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I ordered a mixed bundle of meat & in…
I ordered a mixed bundle of meat & in the box there was a opened pack of meatballs with 2 of them missing! The company did reimburse me though.
December 15, 2025
Bought first time at the good food show…
Bought first time at the good food show and purchased because of that .Arrived immaculately chilled .Very professional for sure
December 12, 2025
Great sausages and gluten free which is…
Great sausages and gluten free which is a bonus. Prompt service.
December 8, 2025
Disappointing first order
Ordered for the first time on a Tuesday, a 5 pack bundle of sausages for a party I was hosting on the Sunday. Delivery was meant for Friday. Friday morning I got a message from DHL saying the delivery would be delayed by 24hrs.
I contacted Heck and said I wasn't happy to have fresh sausages that had been sitting in a depot for an additional 24hrs and could I have a refund. Heck were very apologetic and refunded me with no problem.
There was, however, no goodwill gesture or similar to make up for the disappointment, and inconvenience of having to source another supply of sausages at short notice. I totally understand the delivery fault lies wholly with DHL but the lack of acknowledgement other than a refund, for a first time customer, seems to fall a little short in my eyes. I didn't even get offered my "10% welcome discount" to use again on another order, so I lost that too.
The sausages finally arrived on the Monday. I put them in the food waste recycling.
December 3, 2025
Yay found Heck vegan sausages again!
Able to buy the Heck vegan sausages.
Please could you supply the main supermarkets with them!
December 1, 2025
Love the Heck sausage rashers
December 8, 2025
Unprompted review
Well packaged
The delivery from Heck was well packaged in a sturdy insulated cardboard box which had ice packs in it to keep the contents cool. We are very satisfied with the bundle we ordered as we sometimes have difficulty sourcing Heck products in local supermarkets. Good value too.
December 1, 2025
As always great food at a decent price.
As always great food at a decent price.
Only one thing was the delivery company DHL who delivered my parcel 24 hours late!
December 1, 2025
great for dieting
November 17, 2025
Easy online ordering
Easy online ordering, prompt response once order placed. Delivery was within a few days, items well packed and ice packs still frozen to keep produces fresh
November 17, 2025
Eeverything I have bought from Heck has…
Eeverything I have bought from Heck has been great.
I am hoping that they are at the Showground next week.
April 25, 2025
My lovely gluten free plant based sausages.…
I received my lovely gluten free plant based sausages.sad you are not doing them anymore.
November 14, 2025
Superb from start to finish
Superb from start to finish. Have used a couple of times now and would gladly do it again - fantastic product 👏
November 14, 2025
Delicious food
Delicious food. I ordered the new products and so far I've tried the baked bean sausages, they didn't disappoint 😋 I can't wait to try the others. The only issue I have is delivery, twice now I have received my order a day late, this is fine in the winter but not so acceptable in the summer when the ice packs have defrosted.
November 10, 2025
Good choice of products
Easy website to navigate, good choice of products, prompt delivery and communication, happy with service and quality of goods.
November 7, 2025
Great service
November 5, 2025
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