i filed a dead perennial plants and 2 rose bush and i get a store credit in 10 mins. i love heirloom they have beautiful roses and has the best customer service. i ordered total of 15 plants last year... See more
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See what reviewers are saying
All 3 plants arrived on expected date & in excellent condition. 2 were gifts & have been delivered‼️ Each recipient was delighted. We all can’t wait to plant, pamper & see our beautiful roses bloom!... See more
Received my order of Living Soil, Mint Compost, and 3 one gallon containers of living sticks! Have two planted already (Life of the Party) and one to go. It’s a beautiful 68 degrees here in Florida, n... See more
Everything about Heirloom Roses is wonderful. The pictures of roses, each roses’ information, the instruction videos, the personal responses to inquiries and questions. The roses are packaged safely,... See more
Company details
Written by the company
We are a family business, owned by Ben and Kara Hanna, that values premiere, quality roses and the preservation of unique and rare roses. Located in the fertile Willamette Valley in Oregon, we are continuing the legacy of John and Louise Clements who founded the nursery back in 1972 on their own small farm. Our offices are still located in the farmhouse where they lived in St. Paul, Oregon. We are passionate about hand propagating each rose to ensure that we provide our customers with the best own-root roses available. We are committed to providing own-root roses that provide profuse blooms, are winter hardy, are disease resistant, and are true to variety. While own-root roses cannot be quickly produced, like grafted roses, we think the difference and quality is worth it.
Contact info
United States
- 800-820-0465
- info@heirloomroses.com
- www.heirloomroses.com
4.6
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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thoughtfully answered all of our…
thoughtfully answered all of our questions
December 5, 2023
Unprompted review
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good packaging as shown on their video
good packaging as shown on their video. I planted one rose. everything is good so far. 🤞
December 6, 2023
Unprompted review
They were received and are now planted…
They were received and are now planted I can’t wait to see them bloom. These are for a garden me and my husband started for our son who passed away a couple months ago.
December 1, 2023
Unprompted review
Very pleased new customer
This was my 5th rose bush purchased. All have come in a very timely manor and packaged wonderfully. I have used the fish fertilizer on my first 4 bushes and they have grown and bloomed beautifully. Yes it was shocking to get a few small sticks in the box but they made up for it quickly with a drink of water and some sunshine. They grew and bloomed beyond my expectations. I will definitely be purchasing again when my next wish list rose becomes available. I'm looking forward to the spring.
December 7, 2023
Unprompted review
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Delivery as expected
Delivery as expected. Since the rose plant is dormant now, I won’t have anything more to say till next spring, but we’ll get it planted and keep it in our small greenhouse till February.
November 30, 2023
Unprompted review
I received my order in winter
I received my order in winter, it’s too cold for rose. They looked like still too young and weak. But I hope they will survive to spring and get new leaves. 🙏🥰
December 6, 2023
Unprompted review
Reply from Heirloom Roses
At Heirloom Roses, all of our roses are potted and greenhouse-grown, so we are able to ship all 12 months of the year depending on when you choose. May gardeners choose to receive their roses and overwinter them in pots until time to plant in the spring. We have information on our website as how to overwinter your roses, if you need more information.
Our roses are shipped semi-dormant in November, dormant from December – February, semi-dormant in early March, and non-dormant the rest of the year.
Our rose experts are available by phone, chat, or email if you have any questions at all. Please visit us at HeirloomRoses.com.
All 4 roses expertly packed and in…
All 4 roses expertly packed and in excellent condition. Great selection grown on own rootstock.
December 3, 2023
Unprompted review
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The package was delivered on time and in good condition
The package was delivered on time and in good condition. The roses looked healthy.
December 6, 2023
Unprompted review
Wonderful size and health of plant and…
Wonderful size and health of plant and roots. In the ground on day two. Will review in the spring and early summer 2024, can’t wait for blooms. Love heirloom roses!!!
December 1, 2023
Unprompted review
The packaging is so well done
The packaging is so well done. No branch breakage and no dirt spilling. Great job guys!
November 30, 2023
Unprompted review
Always Excellent!
Roses are always packaged well and arrive healthy. Every one I have purchased and planted is thriving in my garden!
December 4, 2023
Unprompted review
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Wonderful Quality
I love how well Heirloom Roses packs their plants for shipping. The roses always arrive in excellent condition! I have ordered over 40 roses, from Heirloom Roses in 2023, and they are all thriving!
Thank you for growing such amazing beauties!
December 6, 2023
Unprompted review
This was an extremely easy process
This was an extremely easy process. Thank you for the sales!
December 6, 2023
Unprompted review
Happy Customer!
Pros:
They offer free shipping!
It's easy to place an order (too easy).
My roses arrived in great condition and were packed securely in their transport box.
Cons:
Too many must-have, can't-live-without, to-die-for choices! (Which isn't a bad thing, if you have lots of money to spend and you want ALL the roses.)
November 24, 2023
Unprompted review
Arrived in good condition
Arrived in good condition. Planted and hoping it will take off in the spring.
November 20, 2023
Unprompted review
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Not ever had a problem.I experienced the usual good and timely…
I experienced the usual good and timely delivery.
November 20, 2023
Unprompted review
Arrived quickly in good condition
November 25, 2023
Unprompted review
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