Hello Baby Reviews 

336
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally kind, warm, welcoming, and reassuring throughout every single appointment. Visitors frequently mention that the clinic atmosphere feels completely comfortable, friendly, and very special for families sharing these precious moments. Some reviewers were happy with the wonderful pictures received and the extra patience shown during challenging scans. Consumers also noted how extremely accommodating the team is when little ones are moving around or being difficult. Many visitors would strongly recommend these professional services to others seeking a truly memorable and reassuring pregnancy scanning journey.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as incredibly kind,... See more

Service

Customers consistently note positive experiences with service, highlighting brilliant support during gender... See more

User experience

People report positive experiences with user experience, consistently describing the visits as magical,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Came to clinic on Saturday for 16 week Gender scan , Staff were so lovely and welcoming. Warm and inviting environment , full of lots of pink and blue things ! . Staff provided gender in a sealed en... See more

Company replied

Rated 5 out of 5 stars

Highly recommend lovely caring friendly staff im so glad we chose here for my gender reveal scan can not fault anything from start to finish made me day that extra bit special cant thank you enough he... See more

Company replied

Rated 5 out of 5 stars

Today’s visit to Hello Baby Pregnancy Scanning Clinic was a truly special experience for our family. Our little boy got to see his baby brother in mummy’s tummy for the very first time, and his reacti... See more

Company replied

Rated 5 out of 5 stars

Absolutely lovely from the minute we walked in ! We came for a 13 week gender scan, we had a lovely male sonographer who tried his hardest to be able to.tell us, but he said he wasnt 100% certain s... See more

Company replied


Company details

  1. Events & Entertainment

Written by the company

Hello Baby 3D/4D Ultrasound Boutique offer bonding scan, sexing scans and early scans.


Contact info

4.9

Excellent

TrustScore 5 out of 5

336 reviews

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1-star

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Replied to 100% of negative reviews

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4.9

All reviews

(336)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. I had a 4d scan and it took 3 attempts to shoe my babies face. The ladies were so understanding and didn't rush it just kept fitting me in between clients, I finally got to see his face. Thanks very much highly recommended

May 18, 2023
Unprompted review
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Reply from Hello Baby

Thank you for your lovely comments Maria. it means such a lot to us, here at Hello Baby, to know that our Client's have enjoyed their experiences with us. Thank you. x


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Rated 5 out of 5 stars

I've been scanned off Katie for 2 of my…

I've been scanned off Katie for 2 of my pregnancies now and always have a lovely experience. Finding out I was having a girl after 15 years of wanting one has made my life. Can't thank you all enough ❤

April 25, 2023
Unprompted review
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Reply from Hello Baby

Thank you so much for your lovely review, we are so pleased you enjoyed your experience with us :) xx

Rated 5 out of 5 stars

Love this place I've had all my scans…

Love this place I've had all my scans here, the staff are amazing the facilities are great, it's lovely and clean and very welcoming. I was able to bring my 5 year old in which was very special to me. We will be back guys thank you so much!

May 30, 2023
Unprompted review
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Reply from Hello Baby

Thank you so much for your lovely review, we are so pleased you enjoyed your experience with us :) xx

Rated 5 out of 5 stars

Lovely experience every time

Honestly had the most lovely experiences at hello baby. My first born is now 7 and I have came back to hello baby for each pregnancy. I am now pregnant with my third and have been to hello baby twice this pregnancy (gender reveal which was super sweet and a 4d scan). Both times I was scanned by Katie who is lovely and makes you feel so comfortable. 4d scan pictures were brilliant as well even though little monkey kept hiding their face! Would 100% recommend this clinic to everyone. ❤️

May 23, 2023
Unprompted review
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Reply from Hello Baby

Danielle thank you so much for your lovely comments. It means such a lot to us all, here at Hello Baby, to hear that our Clients have thoroughly enjoyed their experiences with us. Thank you again and we wish you well for your pregnancy. x

Rated 5 out of 5 stars

Gender scan

We attended hello baby for our gender scan at which point we were 15 weeks. It was amazing to see our little girl although baby wasn’t the right way around to start with the lady told us to go for a walk and have a fizzy drink and come back. When we came back baby had turned over and managed to get some amazing pictures and also heard heart beat as clear as day. Overall it was a truly magical experience.

May 20, 2023
Unprompted review
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Reply from Hello Baby

We are so pleased that you enjoyed your experience with us so much Sophie. Thank you very much for your lovely comments :) x

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Rated 1 out of 5 stars

Worst experience

Lovely lovely women, but paid £65 for 4d and Gender Scan.
Now I know that 13 weeks is early for 4d but honestly wouldn’t spend money on it again.
Arrived for the appointment early after receiving a phone call asking if I could get there early. My 15 minute appointment wasn’t 15mins.
I requested before going in a heartbeat bear which was forgotten about until I said to which I was then told they had non of the selected bears I wanted.
Scan wasn’t 100% sure as to the gender to begin with which I understand can happen early on, but after lots of pressing pushing she managed to get what she thinks it’s a female shot.
Then when finished we mentioned the 4d we paid for, she did this while rushing and baby back to us so was told it’s best to come back at 28 weeks..
the women took 2 pictures that is all.
Heard heartbeat for less than 30 secs!
absolutely gutted at this experience and wouldn’t recommend to others 😩 disappointed after such a reassuring time from them with my previous daughter.
Whole experience seemed rush so they could get out early 😩

May 27, 2023
Unprompted review
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Reply from Hello Baby

Hi Natasha,
I am so sorry to hear that you did not enjoy your recent experience with us here at Hello Baby.
I do, however, need to clarify that the appointment times are 15 minutes and that this allows time for Client’s to read and complete the Consent Form, have their scan and should Baby be in a difficult position, allows time to go for a walk, be taken back into the scan room and also purchase any extra’s, should they wish.
There was, unfortunately, a miscommunication with regards to you only receiving 2D and over the purchase of the Bear, for which I offer my sincere apologies. I did offer to take you back in to correct both of these issues on more than one occasion, however you declined these offers. As I do not want any of my Client’s to leave disappointed and not to have enjoyed their experience with us.
I have messaged you privately in an attempt to resolve the situation to your satisfaction and look forward to hearing from you.
Kind Regards.

Rated 5 out of 5 stars

Had our early gender scan at Hello Baby…

Had our early gender scan at Hello Baby and couldn't have had a better experience finding out we were having a little boy and hearing his heartbeat for the first time, the ladies were so lovely and made us feel so welcome, couldn't thank them enough for making our day 💙

May 13, 2023
Unprompted review
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Reply from Hello Baby

Thank you so much Caitlin for your lovely comments. We are so happy that you enjoyed your experience with us so much. BIG congratulations again to you all :) x

Rated 5 out of 5 stars

I first came here 3 years ago to find…

I first came here 3 years ago to find out i was finally having my first rainbow baby girl after having 3 boy’s and a miscarriage. I re-attended 3 weeks ago for my early scan at 6 weeks and again today at 9 weeks, i will be back in 4 weeks for my gender scan and then i will return for further 4D scans. Katie is lovely, her and the lady on the desk make you feel so welcome. I travel over an hour on the train there and back each time. I can’t recommend this place enough xx

May 11, 2023
Unprompted review
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Reply from Hello Baby

Thank you so much Becky for your lovely review, it means such a lot to both me and my Staff, to hear that our Clients have enjoyed their experiences with us so much. We look forward to seeing you again soon :) x

Rated 5 out of 5 stars

My sister in law booked the scan for us…

My sister in law booked the scan for us as she was recommended by a friend who had both her gender scans with Hello Baby and they were right. The experience was great, we got to see baby, hear the heart beat and the staff were so lovely! 🥰💙

April 22, 2023
Unprompted review
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Reply from Hello Baby

Thank you so much for your lovely comments xxx

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Rated 5 out of 5 stars

Love our scans at Hello baby 💙💗

We went to Hello baby back in 2019 when we found out we was pregnant with our first baby. We came for an early scan at 7 weeks and then came back at 14 weeks to find out we was having a baby boy 💙 on both of these occasions we felt so welcomed and Katie was amazing!
Now In 2023 we back back to hello baby with our second baby, again we had an early scan at 10 weeks and we got to take our little boy with us. Then we went back at 23 weeks and our baby was being cheeky and had its face facing my back, we was sent away to try and move baby, Katie tried to view the baby again but it wasn’t playing.
Katie booked us in for a rescan. Again baby wasn’t playing and was still in the wrong position, Katie sent us to the shop and on our 3 time lucky we got to see our beautiful baby’s face and found out we are having a little princess! 💗
Due to our experience at hello baby we recommended it to my brother in law who came for their scans back in 2019 and then back again this year with their second baby. Also, my best friends who came this year for a early scan and gender scan 💙
we can’t thank the staff enough for their patience with with our camera shy baby girl and for making the effort with out cheeky little boy 💙💗 xx

April 29, 2023
Unprompted review
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Reply from Hello Baby

Thank you for your lovely comments Natasha. it means such a lot to us, here at Hello Baby, to know that our Client's have enjoyed their experiences with us so much that they feel able to recommended us to their Friends and Family. Thank you. x

Rated 5 out of 5 stars

Amazing Clinic&Lovely Staff

I have been to hello baby for both of my babies early and gender scan’s! The clinic is stunning, clean and comfortable. Katie and the team are very welcoming and friendly and on my last scan I had a lady who was training alongside Katie. This experience was amazing as they really went into depth about my scan which really helped my understanding, as when we have hospital scans I feel they’re very rushed and not informative. I would recommend HelloBaby to all my friends and family and couldn’t fault any of my experience’s :)x

March 18, 2023
Unprompted review
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Reply from Hello Baby

Thank you for your lovely comments Shannon xxx


Rated 5 out of 5 stars

Wonderful

The girls at Hello Baby are wonderful. Sadly found out we had a MC last may and they called us a few days later to see how we were. The aftercare was brilliant on a personal level. We’re now having a little boy 🌈 and have had all of our scans with Hello Baby from reassurance to gender so far. Definitely would recommend.

March 31, 2023
Unprompted review
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Reply from Hello Baby

Thank you so much for your lovely comments Leah and congratulations xx

Rated 5 out of 5 stars

Best All Round Experience 👶🏽

I have been using Hello Baby since my first baby in 2015, the 2 scans I had during that pregnancy was incredible, especially as it was my first baby I did not know what to expect, in 2021 with my daughter it was a no brainer to have 2 scans at Hello Baby again. The 4D scan was amazing and very detailed! I have recently been back for an early reassurance scan, which shown I was further than what I thought, definitely a shock to the system.
From the reception staff, sonographer, to the atmosphere and the prices. You just wouldn’t want to experience this anywhere else! I can’t wait to come back in the next couple of weeks to find out the gender 🙊

April 6, 2023
Unprompted review
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Reply from Hello Baby

Thank you so much for your lovely comments, we are so happy you enjoyed your experience here with us at Hello Baby x

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Rated 5 out of 5 stars

Early reassurance scan - would recommend

I came to Hello Baby for a early reassurance scan at 7 weeks. The staff were wonderful and put me at ease straight away. It was great to see confirmation of my pregnancy at such an early stage and gave me the reassurance I needed. Would definitely recommend.

March 11, 2023
Unprompted review
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Reply from Hello Baby

Thank you so much Charlotte! Looking forward to seeing you again soon xxx

Rated 5 out of 5 stars

Amazing 4D scan!

Had our 6 week early scan, 16 week gender scan & 28 weeks 4D scan at Hello Baby. Had the best experience every time! Lovely staff & really helpful. Very patient, allowing you to come back if you are unable to get a good picture of the baby. Highly recommend the diamond delight package. Definitely get a scan booked!

April 18, 2023
Unprompted review
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Reply from Hello Baby

Thank you so much for your lovely comments Georgina, we are so happy you enjoyed your experience here with us at Hello Baby x

Rated 5 out of 5 stars

Couldn't recommend enough!

Such a lovely experience every time. This is my 3rd baby and I've been here for all my gender scans and 4D scans later on in my pregnancies. Unfortunately baby number 3 wasn't playing when I went for my 4D and I was asked to get a fizzy drink and have a walk and come back. Again no luck so they kindly offered a scan for another day.
When this day came I was able to see my perfect baby and listen to his heart beat.
I couldn't recommend this place enough.
They also do beautiful gender reveals and clothing.

March 31, 2023
Unprompted review
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Reply from Hello Baby

Thank you so much for your lovely comments Lauren, we are so happy you enjoyed your experience here with us at Hello Baby x

Rated 5 out of 5 stars

Lovely clinic and lovely staff

In January 2022 I sadly found out through an early 6wk scan with hello baby that my pregnancy was not viable. So when I found out I was pregnant again in November 2022, scans really made me feel nervous but I came back to hello baby and was made to feel welcome and relaxed. I have been to you now for an 11 week reassurance scan, a 13 week gender scan and another scan for our son to see his baby sister at 16 weeks. You told me we were expecting our very much wished for baby girl after telling us 6 years ago that our firstborn was a little boy. I feel like hello baby have been a huge part of our rainbow pregnancy journey and we can’t wait to hopefully come back to see her again one last time!

February 14, 2023
Unprompted review
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Reply from Hello Baby

Thank you Danielle for your lovely comments it means a lot and we are so glad that you came back to us for your scans x

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Rated 5 out of 5 stars

Could not be happier with my experience…

Could not be happier with my experience yesterday. I managed to bag myself a half price gender scan which was already a big thumbs up from me. Hello Baby is gorgeously decorated inside and out. Really cozy feeling and that made me feel relaxed. It’s super clean and comfortable. The staff are so lovely and caring. Sometimes when going for scans you end up just feeling like people are in a rush to get you in and out, over and done with but at hello baby yesterday I really felt like they cared about my pregnancy just as much as I do and that felt amazing! Thank you so much and I hope to be back soon

March 21, 2023
Unprompted review
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Reply from Hello Baby

Thankyou so much Nikki, we are so pleased you enjoyed your experience with us xxx

Rated 5 out of 5 stars

Came here for a gender scan at 13 weeks…

Came here for a gender scan at 13 weeks alot of people said to me why so early at 13 weeks but I trusted the girls as I also found out at 16 weeks with my daughter 9 years ago so as soon as I found out I was pregnant I knew I would be coming here again.
We found out we are having a little Girl & absolutely made up.
They make you feel so relaxed & don't rush you at all
I'm sure we will be back further on into the pregnancy aswell

December 21, 2022
Unprompted review
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Reply from Hello Baby

Thankyou for your lovely comments Samantha xxx

Rated 5 out of 5 stars

Fantastic place..

I was scanned here for my 1st gender scan for my reveal, the place was super clean with a great atmosphere, the ladies where lovely! I will definitely be back I'm the future for more scans woth ny future babies👶🏻

December 17, 2022
Unprompted review
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Reply from Hello Baby

Thank you Paige for your lovely comments. We are so pleased that you enjoyed your experience with us so much and look forward to seeing you again soon :) x

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