Delivery is always on time. Ingredients always fresh, recipes easy to follow and fun to prepare. Portions are adequate, we’re never hungry after dinner, some recipes even have enough for a leftover l... See more
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The recipes are amazing! The food quality is excellent! Most recipes have made our 3 kids happy, which is bot an easy feat. Prep and cooking are straightforward, and the kids love to help! Deliver... See more
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Good recipes, vegetables are usually very fresh but are sometimes starting to waste or "hurt" while being handle in packaging. I wish there was a section of foods for allergies or health issues such... See more
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The recipes are excellent and ingredient quality is very good. One star deducted for inconsistency with deliveries, and the meat packaging isn’t great. It can often leak, or in the case of the... See more
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Company details
Written by the company
HelloFresh delivers weekly recipes and fresh ingredients straight to your doorstep, so you can cook delicious, quick, and healthy meals at home.
Contact info
Toronto, Canada
- 1-855-272-7002
- hello@hellofresh.ca
- www.hellofresh.ca
3.9
Great
32K reviews
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First time using Hello Fresh
First time using Hello Fresh, food was very good!
Everything was fresh and easy to follow recipes.
I only wish there was a meal for one.
Other than that very pleased.
April 11, 2026
Reply from HelloFresh Canada
We're here to take the stress out of cooking! So happy you're loving HelloFresh 💚
Reply from HelloFresh Canada
Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue.
Undecided
Unfortunately, the first order I did was wrong. I ordered three things and one of them was not what I ordered and I ended up throwing it in the garbage. I figured I would give it one more shot, so this is my second order and we’ll see how this goes. If this order is wrong, I will no longer continue.
April 10, 2026
Reply from HelloFresh Canada
Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue.
I like the choiceif recipees but i find…
I like the choiceif recipees but i find its lacking a little seasoning in general. But overal, so far, i like it
April 10, 2026
Reply from HelloFresh Canada
We appreciate your feedback on our recipes and we'll pass along your comment about the seasoning to our culinary team. We're glad you generally like them so far! 💚
Reply from HelloFresh Canada
We love that you're sharing the joy of cooking with HelloFresh 💚 Thanks for sharing!
Good timely deliveries but prices are…
Good timely deliveries but prices are becoming expensive, HelloFresh might benefit from better using their negotiating better prices without compromising ingredient quality
April 4, 2026
Reply from HelloFresh Canada
Thanks for taking the time to review our service. Our pricing reflects our focus on high quality ingredients and the convenience of having them delivered straight to your door! Also, our recipes are expertly curated by our culinary team! 💚
The meals are very good
The meals are very good, and if you think about what you get in a box compared to what you buy in a store the prices are very reasonable.
October 9, 2025
Reply from HelloFresh Canada
Thanks for being part of the #FreshFam! 💚 We're happy to help you save time in the kitchen!
Small portions
Protein portions were small. I found a lot of the rice bland. Overall, poor value for the price.
April 12, 2026
Reply from HelloFresh Canada
We appreciate your feedback and regret that the protein size and rice flavor were not satisfactory. We be sure to pass along your feedback to our team so we can continue to improve our service. 💚
Love that you give all the ingredient…
Love that you give all the ingredient for the meals.
April 12, 2026
Reply from HelloFresh Canada
We love to hear this! So happy you are enjoying the HelloFresh experience! 💚
Great variety of meal choices and delicious
Great variety of delicious foods and meals. But when I order 5 days of food for 2 just 2 people the lettuce, veggies go bad fast. So to purchase more than 2 days of foods isn't worth it. And why bother to order for 2 days, even if it were an option. It's all fresh when it arrives but for example the tomatoes are ripe and juicy but go bad before the 5 days of meals. Sadly nothing can be done to prevent that from happening. Loved your meals and that it doesn't take more than 25 minutes to 30 minutes. And for now I can't afford it. Thank you. Enjoyed your meals and my hubby too. And he's a very fussy eater. Likez the same old boring foods. Yet, he tried new meals I purchased. Bonus
April 10, 2026
Reply from HelloFresh Canada
Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue.
I find the commitment too much the…
I find the commitment too much the price too high.
The receipts are fine
January 19, 2026
Reply from HelloFresh Canada
Thanks for taking the time to review our service! Our pricing reflects our focus on high quality ingredients and the convenience of having them delivered straight to your door! Also, our recipes are expertly curated by our culinary team! 💚
It’s fine
Mostly it’s fine. The ingredients are sometimes frozen or missing. Last week, I got two of the same meal. I wasn’t expecting that. It wasn’t something I would have chosen once let alone twice. Mostly, Hello Fresh is more convenient than planning and shopping myself. If you aren’t paying attention to the nutritional information it’s really easy to end up with high calorie, high fat meals.
March 15, 2026
Reply from HelloFresh Canada
Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue.
Food has been great
March 27, 2026
Reply from HelloFresh Canada
We love that you're sharing the joy of cooking with HelloFresh 💚 Thanks for sharing!
Wrong ingredients or missing…
Wrong ingredients or missing ingredients. Confusing recipes tha lack creativity
April 15, 2026
Reply from HelloFresh Canada
Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue.
We have been very pleased with the…
We have been very pleased with the service. The meals are delicious, we have not had one that we didn’t like.
November 8, 2025
Reply from HelloFresh Canada
We're here to take the stress out of cooking! So happy you're loving HelloFresh 💚
Love the recipes and the fact that
Love the recipes and the fact that, I can able to follow the instructions that perfect for me. And it is not complicated to understand it, and it arrived on time for for to make surper.
Thank you so much
April 6, 2026
Reply from HelloFresh Canada
We love to hear this! So happy you are enjoying the HelloFresh experience! 💚
Qualité des ingrédients parfaite
Qualité des ingrédients parfaite
Recettes bien expliquées et facile.
Portions généreuses
Très bon goût
April 11, 2026
Reply from HelloFresh Canada
Ça nous fait très plaisir d'entendre ça ! Nous sommes ravis que vous appréciez votre expérience HelloFresh ! 💚
Not the most affordable option
Not the most affordable option. When you factor in shipping and preparing the meal. It costs just as much as eating out. So you end up having to rely on discounts and that would bring the cost down to around the same as buying groceries. So it doesnt really save you anything on cost. Just time and thinking about what to make.
April 13, 2026
Reply from HelloFresh Canada
Thanks for taking the time to review our service. Our pricing reflects our focus on high quality ingredients and the convenience of having them delivered straight to your door! Also, our recipes are expertly curated by our culinary team! 💚
Reply from HelloFresh Canada
We love that you're sharing the joy of cooking with HelloFresh 💚 Thanks for sharing!
THE MENU HAS SOME QUIRKS
THE MENU HAS SOME QUIRKS. UNFORTUNATELY I FEEL LIKE MY SKILLSCARE NOT UP TO THE EXPERIENCE NEEDER. SO I WILL DROP THE SERRVICE
March 30, 2026
Reply from HelloFresh Canada
We appreciate your feedback and time. We're sorry the menu was challenging and that our service did not meet your expectations. We'll be sure to pass along your commentary to our team so we can improve our service. 💚
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