Getsafe Reviews 9,627

More like Getfucked. They make sure there's no way to contact them, but they harass you with notifications and ads for their products. The only way you can get in touch with them is when they inevitably call you to sell another one of their shit products and you harass them in return. I filed a dental claim in early January and never heard back from them until I managed to get a hold of them when they called me for another of their stupid upsells. Then they sent me documents that had been written months earlier but that they somehow forgot to send me.
Their app is full of bugs and useless. Find a more serious insurance company.

She solved my problem just in one minute, awesome!

She was honest about the process and cleared me some misunderstanidng.

Good all round customer service in English. Process is bit lengthy but well informed.

It was very helpful tone and guidance. I had all my queries resolved.

Really informative and willing to listen to my questions and make sure I’m stepping into the contract with both eyes open

A brief description was provided concerning the topic of discussion and all questions were answered.

Informative and helpful!

I contacted regarding the usage of Legal Insurance and Mohammed helped resolved it pretty quickly and the response time was also satisfactory from Getsafe.

I had a very positive experience with Getsafe. The whole process was smooth, fast, and easy to understand, which is especially important when dealing with insurance.

The app is user-friendly, everything is clearly explained, and I really appreciated how quickly I could set everything up without unnecessary complications. Customer support was also responsive and helpful whenever I had questions.

Overall, Getsafe makes insurance feel simple and modern. I would definitely recommend it to anyone looking for a reliable and convenient solution.

Mehak was great and very thorough with everything

I had a great experience working with Maurice. He was professional, responsive, and very helpful throughout the entire process. Everything was handled smoothly and efficiently, and I truly appreciated his attention to detail and clear communication. Thank you for the excellent support!

Easy and clear

I had an issue with renewing my liability insurance. In the app, there was a message saying that I needed to contact support. I reached out via email and described the situation. They replied a week later asking me to clarify the issue (even though I had already explained everything and provided my account details).

Realizing that the next response would likely take another week, I simply created a new account and purchased the insurance there.

A couple of weeks later, support finally got back to me saying that I needed to pay €1.64 for the old policy and that, as a gesture of goodwill, they would allow my new account to remain active.

This is despite the fact that I had bonus credits on the old account, which I couldn’t use due to the slow support response — which is exactly what led me to create a new account and purchase insurance without using those accumulated bonuses.

At this point, I am already questioning whether I made the right choice in selecting your insurance company.

Representative was able to quickly resolve my query

She was very professional and friendly. Thank you!

It was great! He answered perfectly.