Helsebixen.dk Reviews 

46,195
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent service! I placed an order on Saturday afternoon, and by 12 PM on Monday, it was already at the pickup point in Copenhagen. Throughout this time, I received several detailed emails keeping... See more

Rated 5 out of 5 stars

Helsebixen.dk is the perfect place to shop online when it's comes to wellness,beauty vitamins etc etc. So next time, anyone have a need for products like the above, I recommend you look no further pas... See more

Rated 5 out of 5 stars

Really fast delivery - probably one of the fastest in Denmark! Product seems good - I’d love more inspiration on the website though for wellness and new products to try. Overall I think it’s gre... See more

Rated 5 out of 5 stars

Great selection of supplements, specifically I'm interested in a few ones that are hard to find in supermarkets. Love the option to get free delivery regardless of purchase amount. Purchase process wa... See more

Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop
  3. Health Food Store

Written by the company

Helsebixen.dk er Danmarks førende inden for Helsekost. Derudover forhandler vi også et bredt udvalg af kosttilskud, naturlægemidler, fødevarer og personlig pleje – du kan endda købe din håndkøbsmedicin hos os. Filosofien bag Helsebixen er at det skal være nemt og enkelt for alle at være og se sund ud. Det arbejder vi hårdt på hver dag at efterleve. Det prøver vi bl.a. ved at have så stort et sortiment som muligt, så du kan samle dine indkøb hos os. Kort og godt er Helsebixen.dk din genvej til at leve sundt uden alt besværet.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(46,195)

3,256 reviews in the last 12 months

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Rated 5 out of 5 stars

I got everything on time

I got everything on time, where they said it would be delivered - at the mall in Aarhus. I was concerned at first because of the language barrier as I don't speak Danish, but they communicated everything really well. Much appreciated.

September 9, 2022
Unprompted review
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Rated 3 out of 5 stars

You didn't have the vitamins in stock…

You didn't have the vitamins in stock that I ordered, therefore you let me choose to send the order without or cancel my whole order. Why is there no option to choose other vitamins? I don't want to order again and pay the whole shipping price and I certainly don't have the time to re order all the things I ordered before again.

August 25, 2022
Unprompted review
Helsebixen.dk logo

Reply from Helsebixen.dk

Hi

Thank you for your review.

I am sorry, that we were not able to deliver the vitamins you wanted.

It is always stated wether a product is in back order or not. The expected date for when the product will be back in stock is visible on the product page under the "add to basket" button.

Furthermore, we cannot switch out products on an order, due to the fact that we are not legally allowed to alter the amount that you have agreed to pay upon creating the order.

With kind regards
Helsebixen

Rated 1 out of 5 stars

Impossible to make them stop sending…

Impossible to make them stop sending emails after you shop with them. Super annoying.

August 24, 2022
Unprompted review
Helsebixen.dk logo

Reply from Helsebixen.dk

Hi

Thank you for your review.

I am sorry if you have had trouble with unsubscribing from our newsletter. We are always available to assist you in this matter.

With kind regards
Helsebixen

Rated 5 out of 5 stars

Incredible - super fast delivery and good purchasing terms

Incredible. No need to order 500DKK of products like in most websites, delivery truly within 24hours or less. I ordered Sunday before 12:00, got it Monday in front of my door before 5:30am (woke up early)

Will definitely order again

(It is with DAO so be wary that it just leaves the package at your door)

August 15, 2022
Unprompted review
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