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Helsefreak Reviews 

15
•
TrustScore 2 out of 5

1.9

Fitness and Nutrition Service
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Company details

  1. Fitness and Nutrition Service

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1.9

Poor

TrustScore 2 out of 5

15 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 month

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1.9

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(15)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Do NOT order from this company - SCAM

Do NOT order from this company! It’s a scam. We only received a few products from our order, and the rest never arrived. They didn’t refund the money and don’t respond to phone calls or emails. Never again!

October 24, 2024
Unprompted review
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Reply from Helsefreak

Hi Dominika,

I’m truly sorry for your experience and that your order did not arrive as it should. From our records, part of your order was shipped, and we reached out twice in November 2024 asking you to confirm delivery of the remaining items. Since we never received a reply, it seems this has unfortunately not been resolved.

Of course, we will refund any products you did not receive. Please contact us directly at kundeservice@helsefreak.no
with your order number so we can take care of this immediately.

We are a small independent store and definitely not a scam – but in this case, we clearly failed to give you the service you should expect. I sincerely apologize for the frustration this has caused.

Best regards,
Ketil / Helsefreak.no

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