I've been using HEMPELF CBD Flower Bud "Shake" for a few years now. Great value at under £2.00/g, a pleasant smell and taste when decarbed and infused into virgin olive oil. It's from mixed strains b... See more
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Review summary
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Highly recommend hemp elf. From start to finish customer services were great and informative at assisting me with my questions and my order. Delivery was quick and seamless and clear information giv... See more
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Love the milkshake strain from hempelf.com- have not found this strain anywhere else! It reminds me of old school weed and gives that calm stoned feeling! Has a lovely sweet candy flavour and super ch... See more
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Have used hempelf.com for a long time, and always have a good experience. Massive choice and always quality products, delivered quickly and at reasonable prices. My personal favourite is the Banana Ku... See more
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Company details
Written by the company
Established as a trailblazer in the UK CBD market, HempElf is dedicated to providing the finest-quality, US hemp cannabis-derived CBD products. Our comprehensive range of offerings includes flowers, oils, creams, concentrates, edibles, and terpenes, meticulously curated to cater to a wide array of needs and preferences. At HempElf, we prioritize quality without compromising affordability, offering unbeatable deals to make wellness accessible to all. Our commitment to excellence, customer satisfaction, and continuous innovation forms the core of our business, setting us apart as a trusted name in the CBD industry. Join us as we continue to explore and expand the horizons of CBD wellness possibilities.
Contact info
United Kingdom
- customerservice@hempelf.com
- www.hempelf.com
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Grape cbd
Thoroughly enjoying the grape cbd it’s the best I’ve tried in ages
May 6, 2026
Unprompted review
Reply from HempElf
Hi Brogan,
Thank you very much for your fantastic feedback. We are delighted to hear that you are thoroughly enjoying the grape CBD and that it is the best you have tried in such a long time. Comments like yours mean a great deal to us and reflect the care we put into providing high-quality products for our customers.
We truly appreciate your support and look forward to supplying you with more of your favourites in the future.
Kind regards,
The Helpful Hemp Elf
Great service with top quality products
HempElf.com provide a consistently high quality service across the board.
Delivery is clearly communicated with tracking provided via Royal Mail.
Customer services are quick to respond and helpful.
Products sold are great quality. I would highly recommend purchasing from HempElf.com
May 2, 2026
Unprompted review
Reply from HempElf
Hi Simon,
Thank you very much for your thoughtful and detailed feedback. We are delighted to hear that you have consistently experienced a high-quality service with us across every aspect of your orders. It is wonderful to know that our delivery communication, Royal Mail tracking updates, and responsive customer service have all contributed to a positive experience for you.
We are also very pleased that you are enjoying the quality of our products and truly appreciate your recommendation. Your continued support means a great deal to us, and we look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Fantastic products and brilliant customer service. 5 stars.
Excellent products, can highly recommend.
Excellent service, quick delivery and always excellent communication.
Free postage when purchases over £60 which is a bonus.
May 1, 2026
Unprompted review
Reply from HempElf
Hi Paul,
Thank you very much for your generous and encouraging review. We are delighted to learn that you are so pleased with both the quality of our products and the standard of service you have received. It is especially gratifying to know that our prompt delivery and consistent communication have met your expectations.
We are also pleased that you appreciate our free postage offer on orders is actually for those over £50, and we hope it continues to add value to your experience with us.
Your recommendation is sincerely appreciated, and we look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Reply from HempElf
Hi Customer,
Thank you very much for your kind review. We are delighted to hear that you are pleased with the quality of our products and the care taken in packaging your order. Ensuring that every item arrives in excellent condition is of great importance to us.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Fantastic Quality CBD Flower
The quality of the CBD flower from HempElf is superior to anything I have got from any other store. I have been ordering from HempElf for the past few years with no problems at all.
May 2, 2026
Unprompted review
Reply from HempElf
Hi R,
Thank you for your continued loyalty and for sharing such generous feedback. We are truly pleased to hear that you regard the quality of our CBD flower so highly, and that your experiences with us over the years have been consistently positive.
Your trust and ongoing support mean a great deal to us, and we are delighted to have maintained the standards you expect.
We look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Great flower great prices very speedy…
Great flower great prices very speedy delivery 🚚 📦 the best around by far!
April 30, 2026
Unprompted review
Reply from HempElf
Hi L,
Thank you for your generous feedback. We are delighted to hear that you are pleased with the quality of our CBD flower, our pricing, and the speed of our delivery service.
Your strong recommendation is sincerely appreciated, and it is most rewarding to know that your experience reflects the standards we strive to uphold.
We look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Very quick very easy great products
April 10, 2026
Reply from HempElf
Hi Mark,
Thank you for your kind feedback. We are delighted to hear that you found the ordering process straightforward, the delivery prompt, and the products to your satisfaction.
Your support is greatly appreciated, and we look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Great service all around
Great service all around, love the product and quick delivery.
April 1, 2026
Unprompted review
Reply from HempElf
Hi Liam,
Thank you for your kind feedback. We are delighted to hear that you are pleased with both our service and the quality of our products. It is especially rewarding to know that your order arrived promptly and met your expectations.
Your support is greatly appreciated, and we look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Flavourful
I have tried a few now
And they are outstanding
Quick delivery
Amazing taste
Flawless flavour
This is the place u need to go
Thanks for helping me
April 30, 2026
Unprompted review
Reply from HempElf
Hi Lynsey,
Thank you for your continued support and for sharing your experience with us. We are truly pleased to learn that you have found our range consistently outstanding, and that both the flavour and overall quality of our products have met your expectations.
It is equally gratifying to hear that our delivery service has been prompt and reliable. Your kind recommendation and appreciation mean a great deal to us, and we are delighted to have been of assistance.
We look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
HEMPELF
Purchased the 420 special pollen has for around £4-6 smell and taste is really nice if using a bong 😋 have a really relaxing mellow effect customer service is always good and delivery time is really quick go to hempelf
April 6, 2026
Unprompted review
Reply from HempElf
Hi Dai,
Thank you for your wonderful 5-star review. We are delighted to hear that you enjoyed the aroma, taste, and relaxing mellow effect of the 420 Special Pollen Hash. It is also very pleasing to know that our customer service and delivery times continue to meet your expectations.
We truly appreciate your continued support and are grateful to be your go-to choice.
The Helpful Hemp Elf
Outstanding service great product s and…
Outstanding service great product s and prices fast delivery
April 23, 2026
Unprompted review
Reply from HempElf
Hi Mark,
Thank you very much for your wonderful review. We are delighted to hear that you are pleased with our service, products, pricing, and fast delivery.
Providing high-quality products at great value, alongside efficient and reliable service, is always our priority. Your kind feedback is truly appreciated and means a great deal to our team.
We sincerely value your support and look forward to serving you again in the future.
The Helpful Hemp Elf.
Excellent products
Excellent products. Exactly as described. Delivery was fast. Ill be ordering again very soon!
April 26, 2026
Unprompted review
Reply from HempElf
Hi Mr Pepps,
Thank you very much for your excellent review. We are delighted to hear that you are pleased with our products and that they arrived exactly as described.
It is also wonderful to know that you were satisfied with the fast delivery service. Providing quality products alongside efficient service is always our priority, so your kind feedback means a great deal to us.
We truly appreciate your support and look forward to your next order very soon.
The Helpful Hemp Elf.
I have made 4 ordered form them most…
I have made 4 ordered form them most recently cbd isolate which is amazing and good value. I have used there flower for a while and itd always amazing value.
April 25, 2026
Unprompted review
Reply from HempElf
Hi Harry,
Thank you very much for your continued support and for sharing your positive experience with us. We are delighted to hear that you have placed multiple orders with us and that you are so pleased with both our CBD isolate and flower.
It is wonderful to know that you find our products to be of amazing quality and excellent value. Providing consistently high standards across our range is something we take great pride in, so your feedback is truly appreciated.
We are grateful for your loyalty and look forward to continuing to serve you in the future.
The Helpful Hemp Elf.
I have had several orders of neon…
I have had several orders of neon hoops. Yes I do like them. They do give me a mental balance when I am stressed. I would love to try the other products but not really sure about grinders and such like all in all the delivery is good yes I’m happy enough for this company
April 23, 2026
Unprompted review
Reply from HempElf
Hi Richard,
Thank you very much for taking the time to share your feedback with us. We are pleased to hear that you have enjoyed several orders of our Neon Hoops and that they have been a positive addition to your routine.
It is also wonderful to know that you are happy with our delivery service and overall experience with our company. Customer satisfaction is always very important to us, and your kind words are greatly appreciated.
We understand that exploring new products can sometimes feel uncertain, and we are always here to help provide guidance should you wish to try something different in the future.
Thank you once again for your continued support. We look forward to serving you again.
The Helpful Hemp Elf.
Always on point and on time
Always on point and on time. Great quality flower and great pricing.
April 16, 2026
Unprompted review
Reply from HempElf
Hi Harry,
Thank you very much for your wonderful review. We are delighted to hear that you find our service consistently reliable and punctual, and that you are pleased with the quality of our flower as well as our competitive pricing.
Providing excellent products alongside dependable service is always our priority, so your kind feedback is greatly appreciated. It is very rewarding to know that we have met your expectations.
We truly value your support and look forward to serving you again in the future.
The Helpful Hemp Elf.
Bought two ounces of the £1/g tea..
Bought two ounces of the £1/g tea... limoncello and mimosa. Both were harsh and tasted very end of batch. We ended up throwing it away. Not recommended
January 8, 2026
Unprompted review
Reply from HempElf
Dear AJ,
Thank you for taking the time to share your feedback.
We are sorry to hear that you were disappointed with the Limoncello and Mimosa tea flowers from your recent order. Our £1/g tea range is our budget option, made up of outdoor-grown flowers and designed to offer a more affordable choice compared to our premium indoor strains. Because of this, the appearance, flavour, and smoothness can vary more noticeably, especially when compared to higher-end products.
These strains are intended as a value option for customers looking for larger quantities at a lower price point, rather than the same experience as our premium range. We understand that ordering a larger amount based on first impressions can sometimes lead to disappointment if the strain does not suit personal preference.
That said, we always want our customers to be happy with their purchase, and we appreciate your honest feedback as it helps us improve both our product descriptions and customer experience.
If you would like to reach out to our support team directly, we would be happy to discuss this further and see if there is anything we can do to help.
Sincerely,
The Helpful Hemp Elf
Reply from HempElf
Hi Chrome,
Thank you for your kind feedback. We are delighted to hear that your order arrived quickly and that you are pleased with the product.
We truly appreciate your support and look forward to serving you again.
The Helpful Hemp Elf
The goods and hempelf cbd pre roll
The goods and hempelf cbd pre roll gorilla glue girl count cookies were perfect and came fast!
Smell taste on point can’t complain have already ordered more as price was 50% off so good value!
April 22, 2026
Unprompted review
Reply from HempElf
Hi,
Thank you very much for your wonderful feedback. We are delighted to hear that you were pleased with the Gorilla Glue Girl Count Cookies CBD pre-rolls and that your order arrived quickly. It is great to know that the smell, taste, and overall quality met your expectations.
We are especially pleased that you found the value excellent with the 50% discount and have already placed another order. Your continued support means a great deal to us, and we truly appreciate your recommendation.
We look forward to serving you again very soon.
Kind regards,
The Helpful Hemp Elf
My last purchase was the skittlez
My last purchase was the skittlez. The price was decent it was on the sale . It cost me around 10£ for 7gr and it definitely worth it . The taste is very fruity, easy to smoke and very relaxing , perfect after busy day or something. I am regular costumer, I can say hempelf.com never disappoints. I highly recommend.
April 19, 2026
Unprompted review
Reply from HempElf
Hi Malick,
Thank you very much for your thoughtful feedback and for being a regular customer of Hemp Elf. We are delighted to hear that you enjoyed the Skittlez and found both the quality and value excellent, especially with the sale price. It is wonderful to know that you appreciated the fruity taste, smooth experience, and relaxing effect after a busy day.
Your continued trust and recommendation mean a great deal to us. We are truly grateful for your support and look forward to providing you with the same high standard every time.
Kind regards,
The Helpful Hemp Elf
Reply from HempElf
Hi Samuel,
Thank you very much for your kind feedback. We are delighted to hear that you are pleased with the quality of our products and found them enjoyable. Delivering reliable, high-quality products for our customers is always our priority.
Your support is greatly appreciated, and we look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
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