Henceforth Trust Reviews 

234
•
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

This company is a scam. Paid £2,000 on top of a big fee to get an "expedited service" and this took one year to complete something which I was told would take two weeks. The initial advisors suddenly... See more

Company replied

Rated 5 out of 5 stars

A cold call first from a gentleman saying we would be contacted again. This time Janey came on and was very helpful in ascertaining whether our will and tenancy on our rental suited us and if she coul... See more

Company replied

Rated 5 out of 5 stars

Having little knowledge of our status as we approach the time when one must think about what happens to our 'stuff' when we leave this world, it was an extremely helpful chat with Jamie, making us kno... See more

Rated 5 out of 5 stars

Very impressed with the service I received. I was hesitant at first, as there is so much information available that can often be confusing or contradictory. However, the advice and guidance I receiv... See more

Company replied

Company details

  1. Estate Planning Attorney
  2. also in
  3. Financial Planner
  4. Legal Services
  5. Real Estate Attorney

Written by the company

Henceforth Trust and Wills offer Comprehensive, expert, affordable estate planning services to help you protect your assets today and secure your legacy for tomorrow. From drafting your Last Will and Testament and expert trust advice to probate guidance and setting up your lasting power of attorney, we provide tailored solutions to suit your unique needs and circumstances - all delivered with professionalism, clarity, and care. With years of experience and a client-first approach, we’re committed to making estate planning simple, accessible, and stress-free. Our team takes pride in offering outstanding customer service and support at every step of the journey. At Henceforth Trust and Will, you can count on trusted advice, expert guidance, and complete peace of mind - all at a price you can afford. Whatever it is, we have you covered!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

234 reviews

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4.5

All reviews

(234)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were very helpful

They were very helpful. We did find that there was a lot of information to take in and understand, but they were very patient, and we are well on our way tosorting out our trust & wills

July 14, 2025
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Reply from Henceforth Trust

Thank you so much for your lovely review! We're thrilled to hear that we were able to help you through the process with such care and patience. We know it’s not the easiest topic to deal with, so we’re glad this was a smooth process. Thanks again for choosing Henceforth!

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Rated 4 out of 5 stars

Janet was very helpful with information…

Janet was very helpful with information and advice, unfortunately it is not suitable for us at the moment.

July 16, 2025
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Reply from Henceforth Trust

Thank you for your review! We're glad to hear that Janey was able to assist you and provide helpful information. We appreciate your feedback and are always here if you need any further assistance.

Rated 4 out of 5 stars

I recommend Henceforth Trust and Wills for Wills and Estate Planning.

I initially received a cold call inviting me to have a consultation regarding Wills and Estate Planning. I was sceptical but as my husband and I had already been looking into Estate Planning, felt we had nothing to lose by having the free consultation. The initial consultation was with Michael Jay, it was over an hour long. The consultation was very thorough, with Micheal clearly explaining why it was important to consider our options, which he explained clearly and without using jargon. At the end of the consultation Michael did ask if we would like to proceed and pay the deposit, however, as we did not know Henceforth, and the consultation was booked through a cold call, we wanted to do our due diligence on both Henceforth and Countrywide Trust, we declined to commit, arranging a follow up call to discuss any questions that we may have had following the consultation. After doing our due diligence on both companies, and after speak with friends who has also put Estate Planning in place, we were confident that we wanted to proceed and paid the deposit.

We then had a number of online meetings with Karla, who dealt with the administration side of the process. There was a lot of information to absorb, lots of documents to read and sign but Karla took us through the whole process, making sure we clearly understood everything and took time to answer the many questions that we had.

In all honesty, whilst the whole process may seem daunting, we knew it was important to put our financial affairs in order to ensure that our family, when the time came, would not ensure any complications dealing with our financial affairs after our passing.

If you are thinking of putting your own financial affairs in order, I wouldn't hesitate to recommend Henceforth Trust and Wills. Both Michael and Karla put us at ease and made the process of thinking about our future needs less daunting.

June 23, 2025
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Reply from Henceforth Trust

Thank you so much for your lovely review! We're thrilled to hear that Michael and Karla were able to help you throughout the process with such care, patience and were able to put your mind at ease regards to putting the necessary protection in place. We know it’s not the easiest topic to deal with, so we’re glad they made it as smooth and straightforward as possible. Your recommendation means a lot to us, and we’re here if you ever need any further assistance. Thanks again for choosing Henceforth!

Rated 5 out of 5 stars

These people give you a lot af…

These people give you a lot af information on wills and can help you to stop losing your house if you go into care and not having to pay anything for your care they are excellent at there job

June 16, 2025
Unprompted review
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Reply from Henceforth Trust

Thank you so much for your lovely review! We’re so pleased to hear that your consultation with Michael was both informative and helpful. We really appreciate you taking the time to share your experience, and we’re here for any further assistance you may need. Please do not hesitate to get in touch. Thank you for your feedback.

Rated 5 out of 5 stars

Now the penny has dropped!

I must admit that didn't really want to have this discussion, but I'm very glad I did, because I had a long conversation with janey, who put me straight on a lot of things I just didn't know about, we think we know but we don't, so my eye's have been well and truly opened, and I hope to do business with henceforth in the near future, it was an absolute pleasure talking to janey, who is a true professional and a real easy person to talk to. Regards will.

June 12, 2025
Unprompted review
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Reply from Henceforth Trust

Thank you so much for your lovely review! We're glad to hear that Janey was able to assist you and provide helpful information. It's great to know you found the consultation valuable. We appreciate your feedback and are always here if you need any further assistance in the future. Please don't hesitate to get in touch.

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Rated 5 out of 5 stars

The session was very relaxed and…

The session was very relaxed and informal. Michael was extremely personable, friendly and answered any questions you threw at him. There is no hard selling. Unfortunately, they were unable to help me due to my circumstances, but I am in no doubt that they would be instrumental in helping others navigate the complexities of estate planning to ensure loved ones reaped the maximum benefits.

June 9, 2025
Unprompted review
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Reply from Henceforth Trust

Thank you so much for your kind words, Julie! We’re so pleased to hear that your consultation with Michael was both informative and helpful. We really appreciate you taking the time to share your experience, and we’re here for any further questions or assistance you may need. Thank you for your feedback.

Rated 5 out of 5 stars

Good communication and support

Good communication and support. Omri and Karla were both very personable and took as much time with us as needed and answered all our questions in ways that were very understandable. Everything arrived on time and instructions were very clear. Thankyou

May 23, 2025
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Reply from Henceforth Trust

Thank you for your lovely review Sheila! We are thrilled to hear you felt comfortable when using our services. It's great to know you took value from the consultation and had a positive, stress free experience. If you need any further assistance, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Michael explained everything clèarly…

Michael explained everything clèarly and answered all my questions. The session didn't feel hurried. I felt that it was important to him that I understood all aspects of the matter. No hard sell, just facts.

May 15, 2025
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Reply from Henceforth Trust

Thank you so much for your kind word! We’re so pleased to hear that your meeting with Michael was both informative and helpful. We really appreciate you taking the time to share your experience, and we’re here for any further questions or assistance you may need.

Rated 4 out of 5 stars

Personable

Thoroughly detailed, friendly and competent

May 2, 2025
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Reply from Henceforth Trust

Thank you for your review! It's great to know you found the session valuable, especially when it comes to protecting your property. If you need any further assistance, don’t hesitate to get in touch.

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Rated 5 out of 5 stars

Great people to deal with.

The staff have been friendly, clear and concise. Advice was good and all our questions were answered.

April 28, 2025
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Reply from Henceforth Trust

Thank you for your review! We're glad to hear we were able to assist you and provide helpful information. It's great to know you found the consultation valuable. We appreciate your feedback and are always here if you need any further assistance in the future.

Rated 5 out of 5 stars

Great info from Omir

It was a really pleasure in taking a zoom call from Omir , my son and I sat for quite a few hours listening to all the informative information he provided and he spoke in simple English so even I could understand. I would definitely recommend speaking to Omir if this is the service you are interested in .
Deanne sawyer

April 8, 2025
Unprompted review
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Reply from Henceforth Trust

Thank you so much for your lovely review, we are so pleased to hear that Omri provided you with helpful and informative guidance regarding your estate planning. We are glad we were able assist you whilst making it easy and simple. Thank you again for the recommendation.

Rated 5 out of 5 stars

Exceptional

Exceptional communication. Prompt and punctual. Everything explained in easy to understand language with ample opportunity and encouragement to ask questions or clarify understanding. No pressure to commit to a decision at any time. Very pleased with whole service and a highly professional presentation. Will definitely continue to use this service and will highly recommend to others.

April 29, 2025
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Reply from Henceforth Trust

Thank you so much for your lovely review! We're thrilled to hear that we were able to help you through the process with such care and professionalism. We know it’s not the easiest topic to deal with, so we’re glad they made it as clear and straightforward as possible. Your recommendation means a lot to us, and we’re here if you ever need any further assistance. Thanks again for choosing Henceforth!

Rated 5 out of 5 stars

First of all you asked me to rate my…

First of all you asked me to rate my recent experience. The girls I have had dealings with were both polite and efficient.

April 25, 2025
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Reply from Henceforth Trust

Thank you so much for your kind words. We are very pleased you found the ladies helpful and polite. If you need any further assistance please do not hesitate to get in touch. It's great to know you found the consultation valuable.

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Rated 5 out of 5 stars

Great service

Great service, lovely people. Very patient.
Nothing is too much trouble, couldn’t recommend highly enough.

April 23, 2025
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Reply from Henceforth Trust

Thank you for your review! We're glad to hear we were able to assist you and provide helpful information. We appreciate your feedback,
thanks again for choosing Henceforth!

Rated 4 out of 5 stars

We received a cold call offering an…

We received a cold call offering an appointment to discuss setting up a Living Trust. Michael Jay was very pleasant, helpful and knowledgeable. We decided not to go ahead simply because I am spinning too many plates at this moment in time. I never felt under pressure to proceed and Michael although probably disappointed we didn’t proceed was happy to allow us the time to sort ourselves out. I would have no hesitation in contacting him again if and when we are in a position where I can think straight.

April 17, 2025
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Reply from Henceforth Trust

Thank you for your review! We're glad to hear that Michael was able to assist you and provide helpful information. It's great to know you found the consultation valuable and knowledgeable. We appreciate your feedback and are always here if you need any further assistance. Thanks again for your review!

Rated 5 out of 5 stars

I had a video call with Micheal Jay .

I had a video call with Micheal Jay .
He was very punctual and friendly .
He gave me clear information about Wills/ power of attorney and Assessment Trust protection etc.
There was a lot to take in and he was not pushy so I can consider what to do next in my own time .

April 17, 2025
Unprompted review
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Reply from Henceforth Trust

Thank you for your review! We're glad to hear that Michael was able to assist you and provide helpful information. It's great to know you found the consultation valuable and informative. We appreciate your feedback and are always here if you need any further assistance.

Rated 5 out of 5 stars

Just very friendly and informed staff

Just very friendly and informed staff

April 16, 2025
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Reply from Henceforth Trust

Thank you for your review! We're glad to hear we were able to assist you and provide helpful information. It's great to know you found the consultation valuable. We appreciate your feedback.

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Rated 5 out of 5 stars

The people are really nice and very…

The people are really nice and very efficient. Everything was explained in leyman's terms. Service is brilliant.

April 9, 2025
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Reply from Henceforth Trust

Thank you for your review! We're glad to hear we were able to assist you. It's great to know you found the consultation efficient. We appreciate your feedback and are always here if you need any further assistance.

Rated 5 out of 5 stars

Very informative…

Very informative and simplified to make better understanding.

April 7, 2025
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Reply from Henceforth Trust

Thank you for your review! We're glad to hear we were able to assist you and provide helpful information.

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