Henceforth Trust Reviews 

234
•
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

This company is a scam. Paid £2,000 on top of a big fee to get an "expedited service" and this took one year to complete something which I was told would take two weeks. The initial advisors suddenly... See more

Company replied

Rated 5 out of 5 stars

A cold call first from a gentleman saying we would be contacted again. This time Janey came on and was very helpful in ascertaining whether our will and tenancy on our rental suited us and if she coul... See more

Company replied

Rated 5 out of 5 stars

Having little knowledge of our status as we approach the time when one must think about what happens to our 'stuff' when we leave this world, it was an extremely helpful chat with Jamie, making us kno... See more

Rated 5 out of 5 stars

Very impressed with the service I received. I was hesitant at first, as there is so much information available that can often be confusing or contradictory. However, the advice and guidance I receiv... See more

Company replied

Company details

  1. Estate Planning Attorney
  2. also in
  3. Financial Planner
  4. Legal Services
  5. Real Estate Attorney

Written by the company

Henceforth Trust and Wills offer Comprehensive, expert, affordable estate planning services to help you protect your assets today and secure your legacy for tomorrow. From drafting your Last Will and Testament and expert trust advice to probate guidance and setting up your lasting power of attorney, we provide tailored solutions to suit your unique needs and circumstances - all delivered with professionalism, clarity, and care. With years of experience and a client-first approach, we’re committed to making estate planning simple, accessible, and stress-free. Our team takes pride in offering outstanding customer service and support at every step of the journey. At Henceforth Trust and Will, you can count on trusted advice, expert guidance, and complete peace of mind - all at a price you can afford. Whatever it is, we have you covered!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

234 reviews

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4.5

All reviews

(234)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

ESTATE PLANNING

My wife and I were aware that we needed to update our wills and other arrangements regarding our estate and inheritance planning to ensure that our daughter and son will inherit to the maximum in accordance with the current laws.
To this end my wife and I had a zoom meeting with Frank Braham
Frank went through all the options in a clear and thorough manner and advised us accordingly.
Frank has a very friendly and professional manner and we thank him for his service and recommendations.
My wife and I decided to proceed with the Henceforth Discretionary Trust, both our Wills and the Henceforth Living Trust.
We also thank Karla Verity who we also found to be very helpful, friendly and professional.
We recommend Henceforth Wills & Trust for the excellent service provided.

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

Jzoom meeting.ust had a zoom meeting with a guy…

Just had a zoom meeting with a guy called Frank (I think) it was Very informative I didn't realise what a minefield protecting your estate could be. Frank himself was an absolute gentleman and certainly opened my eyes to the Pitfalls involved. I would recommend it to anyone.

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

My elderly brother dealt with Michael Jay regarding his estate planning, lasting power of attorney and living trust. Michael was so patient and kind as my brother had difficulty accessing a zoom call but they got there in the end. Michael also set up a zoom call with myself to ensure everything was explained fully. Overall Michael and Carla were extremely helpful and made my brother's experience a really positive one.

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you to Michael Jay who acted with…

Thank you to Michael Jay who acted with such professionalism when helping my husband and I with our estate planning and lasting powers of attorney. After having a bad experience with another company he really put us at ease and made the process as simple as possible, putting everything in layman’s terms and making everything as transparent as possible. Thank you to the team.

May 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Do it now, safeguard your future

We had both wills and estate planning through Henceforth trust & wills. We had discussed about updating our wills, and getting power of attorney done. We are pleased we done this, and all thanks to Omri and Kate. I cannot thank them enough, they were extremely helpful, as things can get complicated. I definitely recommend Omri and Kate at Henceforth Trust & Wills. Peter and Lilian Johnson.

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

We had a zoom call with Janey and it…

We had a zoom call with Janey and it was very informative and she was very helpful. We discussed Wills, Power of Attorney, Tenants in Law, and Trusts. We could not have a better adviser on all these subjects. We would recommend her to anybody for advice on these matters.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Complete Estate Planning

Complete Estate Planning
We have just completed rewriting our wills and putting in place Lasting Power of Attorney including other things. With all the advice we were given I am satisfied for the first time that we have now protected our full estate and ensure that our daughters will inherit that which we intended.
Our thanks must go to Omri and Karla two really nice people to deal with. Between the two of them they were very patient in making what appears to be a very complicated arrangement a little easier to understand. If we could give more than 5 stars we would.
Looking forward to next years review.

April 29, 2024
Unprompted review
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Rated 5 out of 5 stars

Weight of my shoulders

Henceforth Trust dealt with my will and personal matters just as I needed. Being alone and concerned that I needed pointing in the right direction I was pleased to find this company. I hadn't heard of them before but I'm glad I found them. I could happily recommend them to anyone looking for advice on last will and testimony.

February 11, 2024
Unprompted review
Rated 5 out of 5 stars

My husband and I attended an estate…

My husband and I attended an estate planning meeting with Henceforth Trust and Wills last Monday by zoom. I must say I was very pleased with the process and the information that was given. I dealt with a person by the name of Asa who dealt with our estate and affairs and advised us accordingly. We are currently happy customers and I’m pleased to say the aftercare was exemplary.

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

We were aware that we needed to protect…

We were aware that we needed to protect our estate but hadn’t done anything to deal with the matter. We were referred to Henceforth and dealt with thoroughly professionally. A gentleman called Frank explained our options and we decided to proceed. We found the information and advice to be just the job. Thanks to Frank we can sleep comfortably at night. Much appreciated

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Peace of mind

Really impressed
Had a consultation with Janey to review my options on how to protect my estate. It was explained so clearly and understood perfectly what I thought would be complicated. Very friendly and relaxed with no pressure at all. Would highly recommend this company and I will in the future use their services. Was a very informative experience.

February 19, 2024
Unprompted review
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Rated 5 out of 5 stars

A recommendation from my experience

I had been aware for some time that I needed to put estate planning into place plus an updated will. I am very happy with the service I received. Every contact was friendly but professional. Zoom and telephone appointments were always on the appointed time. Nothing was overlooked. I would have no hesitation in recommending Henceforth to friends as I now feel confident that everything is in place.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

A great service at Henceforth

My partner and I enjoyed the benefits of a first rate, bespoke service, given by both Carl and Karla at Henceforth Trust. They were on hand whenever we needed additional advice, including areas well beyond the package of legal documents we chose. Their pleasant personalities and passion for their work really came across during our discussions. The zoom meetings were handled with reassurance and clarity, and we felt able to ask any questions that we needed to. We made changes to content as we went along and these were handled with ease and willingness. We received a great service and would certainly recommend this company.

February 1, 2024
Unprompted review
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Rated 1 out of 5 stars

Must ask questions

Before dealing with this company ask these questions which any reputable company would answer honestly.
Why are they not registered with a governing body. This ensures back up for the customer. It means henceforth can manipulate all they want with no come back. My solicitor asked this question and many more but as usual henceforth never gave a proper answer.
Also ask for a breakdown of their costs. This is vital because henceforth say the £5760 is a "package". What rubbish. If you for example have a Will or even a Power of Attorney in place why should you pay for something they don't lift a pen for. You are giving them your money for absolutely nothing. Again my solicitor queried this. Henceforth told her that they charge a lot less for making a Will than a solicitor would. Therefore henceforth MUST know their costs. So why do they refuse to tell you. Its because they can charge you for doing nothing.
This company manipulates lies and is totally untrustworthy. There are dozens of reputable companies who would gladly answer these questions. Go to one of them. Don't touch this lot.

January 6, 2023
Unprompted review
Rated 1 out of 5 stars

Poor Outcome Following Contact with My Mother

**EDIT**

A company working on behalf of or with Henceforth cold called my vulnerable mother, and arranged a meeting between them.

They may not have evaluated my mother as vulnerable due to her age and beneficial ownership of a commercial premises, however they don't know her medical history or current mental situation and after an approach from myself explaining that she is vulnerable, it didn't make a difference to the deposit/credit she had already handed over.

Henceforth have hinted at legal action against me as a result of my poor review score on here however my personal experience of dealing with Henceforth is poor, as is, in my opinion, the outcome that my mother is now £1800 down, despite deciding against proceeding with the company.

Everything was done above board directly with my Mum, which is something I left out of my original review, however I am reticent to remove the score, despite legal threats, as I hope there are companies out there with a human element who can understand that some people, especially those who are vulnerable, will agree to handing over money to avoid conflict.

December 3, 2023
Unprompted review
Henceforth Trust logo

Reply from Henceforth Trust

Dear Mr Ward,

To clarify the inaccurate account of your mothers consultation with Henceforth, your mother was never cold called by Henceforth as we do not cold call clients and full GDPR compliance checks were completed before Henceforth entered into a consultation with your mother-all stages of the consultation including the GDPR compliance check was fully recorded as your mother was made fully aware of.

Your mother at 66 years old and the beneficial owner of a commercial premises business was not by any measure evaluated as a vulnerable client, in line with the standards set out when determining vulnerable clients.

When taking your mothers instructions it was made very clear to her when choosing the fast track option that we as a business then had to engage our provider to produce her documents immediately which is also on a non refundable basis to us as is the nature of most fast track options.

In correspondence with Frank you have recognised and agreed the importance of having Lasting Powers of Attorney in place and we also stand by our full guidance and would urge your mother to contact us and complete the Will and Discretionary Trust element of the guidance as well as the LPAs, as they are very powerful documents and will protect what your mother advised to be of major concern for her, that being her estate being able to be contested by her ex husband in the future.

The fee initial fee paid is held in credit for the next 12 months.

We have at all points acted in a professional transparent manner and would like you to give you the opportunity to remove your original post which is not an accurate reflection of events before us taking legal direction on protecting the good name of our business and possible recompense for deformation and the damages and losses this can create

Kind regards

Henceforth Trust

Rated 5 out of 5 stars

Initially I was sceptical…

I must admit that I was sceptical when I was contacted by an agent, after the reassurance that there was no cost for a consultation, I agreed. My wife and I joined the consultant on a Zoom call for about an hour. Turns out that I already had done many of the things that is recommended, but there are other things I can and need to do. I was given advice on how to do these myself rather than pay a solicitor. All in all, an hour we'll spent. There will be a follow up meeting, with no commitment to take up any product. I feel that I have benefited already, even if I don't do anymore.

Would.definately recommend without fear or favour to anyone.

November 15, 2023
Unprompted review

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