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Rated 4 out of 5 stars

Package was delivered good and well, all products included and working well, great price. Only advice that I would have is that one of the products I ordered was apparently out of stock (they did... See more

Rated 1 out of 5 stars

Never buy from them. It took two months to receive an order. They never answer emails or calls. After two months of requesting a refund, they sent me a package without warning. Now they refuse to ac... See more

Company replied

Rated 5 out of 5 stars

Best service!! Ordered my order before 15:00 received it the next morning beautiful packed, even with delicious chocolate); well done

Company replied

Rated 1 out of 5 stars

Never buy from here! I ordered a bunch of items from their website. I got most of the stuff, but some items a missing and they aren't responding to emails for a month now. So they basically just... See more

Company details

  1. Hospital Equipment and Supplies Store
  2. Medical Equipment Supplier
  3. Medical Supply Store

Written by the company

Herli Medical is a provider of medical equipment, products & access. Differentiated in the market through low prices, fast delivery and quality brand products. _______________________________________________________________ Herli Medical biedt u als professional een ruim assortiment voor uw medische benodigdheden . Net als u heeft Herli Medical kwaliteit hoog in het vaandel staan en bieden wij daarom alleen de producten met de hoogste kwaliteit, zoals u van ons gewend bent. Aan de hand van onze gebruiksvriendelijke website kunt u snel en gemakkelijk een keuze maken uit ons uitgebreide assortiment. Door onze 24 uur leveringservice kunnen wij u snel voorzien van uw medische benodigdheden tegen een aantrekkelijke prijs. ________________________________________________________________ Herli Medical vous offre, en tant que professionel, une large gamme pour vos fournitures médicales. Comme vous, HM considère le critère qualité d'importance primordiale. Et, par conséquent, nous n'offrons que des produits de très haute qualité, comme nous vous y avons habitué. En consultant notre site web convivial, vous pouvez,rapidement et facilement, faire votre choix parmi notre large assortiment. Notre service de livraison de 24-48h nous permet de vous pourvoir rapidement de vos produits médicaux à un prix attractif.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
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1-star

Replied to 43% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Good customer service and price

Package was delivered good and well, all products included and working well, great price.

Only advice that I would have is that one of the products I ordered was apparently out of stock (they didn’t show/say this on the website) which meant my package took about 1 month to ship. I called them about this and they explained very well what was going on and offered to ship the products they already have, so great customer support.

But perhaps show on your webpage when a product is not in stock and expected delivery date :)

February 20, 2026
Unprompted review
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Rated 1 out of 5 stars

Never buy from them

Never buy from them. It took two months to receive an order. They never answer emails or calls.
After two months of requesting a refund, they sent me a package without warning. Now they refuse to accept the return of a product I no longer need.
The worst website I've ever bought from. Mafia.

December 2, 2025
Unprompted review
Herli Medical logo

Reply from Herli Medical

Dear customer,

I'm soory to hear that you have waited so long for your order.
We try our very best to serve our customers in the most efficient way and therefore sincerely apologize for any inconvenience caused.

Have a nice day,
Herli Medical Team

Rated 1 out of 5 stars

Never buy from here. Scam

Never buy from here!
I ordered a bunch of items from their website. I got most of the stuff, but some items a missing and they aren't responding to emails for a month now.

So they basically just scammed me.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Best service!

Best service!! Ordered my order before 15:00 received it the next morning beautiful packed, even with delicious chocolate); well done

January 15, 2023
Unprompted review
Herli Medical logo

Reply from Herli Medical

Thank you for the review.
We like to hear that clients appreciate our effort to deliver quickly and that the packing was well done.
Enjoy the chocolates.
Kind regards
Herli medical Team

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Rated 1 out of 5 stars

Long delay

Ordered 19/1 - Received 31/1

February 7, 2022
Herli Medical logo

Reply from Herli Medical

Bonjour Mr Zanon,
Nous sommes désolés que vous n'avez pas reçu votre commande à temps.
Nous faisons de notre mieux pour donner un service personnel et de livrer rapidement.
La commande était placée le 20/01 à 12h51 et envoyée le même jour pour être livrée le 21/01 à 12h37.
Apparement le transporteur ne l'a pas livré comme c'est marqué sur son site. Nous avons porté plainte chez Fedex.
Nous restons toujours à votre disposition pour plus de renseignements.
Bien à vous
Herli medical Team

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Rated 5 out of 5 stars

LX9 MAX Doctorlife purchased last week

LX9 MAX Doctorlife purchased last week, fast arrived with FEDEX, and works perfectly in conformity to the video shown on the firm website. It would be better to get the USER MANUAL traduced in French...

December 5, 2020

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