Banner for Hertz - Albuquerque - Coors Boulevard NW

Hertz - Albuquerque - Coors Boulevard NW Reviews 

4
•
TrustScore 3 out of 5

3.1

9231 Coors Blvd Nw, 87114 Albuquerque, New Mexico, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Car Rental Agency
  2. also in
  3. Car Accessories Store

Written by the company

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Contact info

  • 9231 Coors Blvd Nw, 87114, Albuquerque, New Mexico, United States

  • (505) 899-5980

Your Car Rental Deals, News & Offers

See the latest Hertz promos, news and more sent to your email inbox.

3.1

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(4)

22,893 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DONT RENT FROM THEM!

I’m more than upset! I’ve been trying for almost 3 weeks to get my refund from hertz and they take like 5 days or longer to even reply back. I rented a car from them through uber and the car broke down only on my 2nd day with it and I had to sleep in the car in a dangerous part of town till the tow truck came the next day. They are trying to charge me $336 for a car I had for 2 days!!! Don’t rent from this place! Not only that but the manager on coors in Albuquerque EMILY smilied at me the entire time I was crying. They are a horrible business! DO NOT RENT FROM HERTZ!! I have evidence of everything as well.

September 9, 2026
Unprompted review
Rated 1 out of 5 stars

This Hertz location is running a scam

This Hertz location is running a scam - I have never received a rental car with less than a full tank of gas - when I pick this one up it had 3/4 of a tank - and I was told to bring it back with 3/4 of a tank - they never told me the exact amount of gas in the car. When I returned it they charged me a fuel refilling fee because I was below what the car had in it when I took it - I asked them how I was supposed to know the exact amount if they never told me and they just said that it was low so they had to charge me the fee. I am reporting this business to the New Mexico Attorney Generals Office for fraudulent business practices

August 29, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look