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Hertz - Ann Arbor - Sheraton Hotel Reviews 

5
•
TrustScore 3.5 out of 5

3.7

3200 Boardwalk Dr, 48108-1774 Ann Arbor, Michigan, US

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See what reviewers are saying

Rated 5 out of 5 stars

I love the staff. The young lady at the front desk is always professional and warm. This is my go to location and the reason why I continue to use Hertz. The staff in general are all wonderful. Use th... See more

Rated 1 out of 5 stars

I did not get the car I ordered online. It was so dirty trash all in the inside. The rear carpet look like it had been in a flood.

Rated 4 out of 5 stars

Nice comfortable and clean car. Easy pickup, not so easy drop-off in Traverse City. Need to do better in Traverse City.

Rated 5 out of 5 stars

Great location, have been renting from this group and this family for years. They are the best around. Hertz is lucky to have them.


Company details

  1. Car Rental Agency
  2. also in
  3. Car Accessories Store

Written by the company

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Contact info

  • 3200 Boardwalk Dr, 48108-1774, Ann Arbor, Michigan, United States

  • (734) 761-1176

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3.7

Average

TrustScore 3.5 out of 5

5 reviews

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3.7

All reviews

(5)

22,893 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Hertz Location I've Experienced

I love the staff. The young lady at the front desk is always professional and warm. This is my go to location and the reason why I continue to use Hertz. The staff in general are all wonderful. Use this location!!!

September 18, 2026

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