Well i wasn't greeted with a smile. Just someone who looked like they hated life because they were the only one working. I know its not there fault due to everyone being angry you had no cars for rent... See more

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The office people were very efficient. Very friendly and accommodating.
Car pick up was easy and vehicle performed with no issues.
Vehicle Return process
Company details
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
2003 Us-98, 36526, Daphne, Alabama, United States
- (251) 625-4398
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why reserved a car an get an suv
Well i wasn't greeted with a smile. Just someone who looked like they hated life because they were the only one working. I know its not there fault due to everyone being angry you had no cars for rent. 2nd . this is the 2nd time i have rented a car and been given an SUV. I am 5 11. SUV are not for me. I hit my head every time i got in an out. I pre paid 10 or more days in advance for a premium car. An yet again you gave me a box. 3rd. I know you got a lot of overhead. but why should i have to get into a car an do the updates on the screen. just to listen to the radio. 4th. please work some kind of agreement up with XM SIRIUS to allow customers to pre pay to use their service. to have some kind of code you can enter for a 3 or 5 day use. 5 . the maps section should come on automatically on the screen. Not me having to try an figure out how to do it or my passengers .
The office people were very efficient
The office people were very efficient. Very friendly and accommodating.
Car pick up was easy and vehicle…
Car pick up was easy and vehicle performed with no issues.
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