I had first requested an SUV but when I arrived the attendant ( I forgot his name ) told me that it would be a Mini-van instead . I was disappointed at first but when he demonstrated the extra room th... See more

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See what reviewers are saying
Very good service, proud to be the member of Hertz.
Quick, friendly, and attentive service!
Awesome service
Company details
- #14 of 18 best companies in Car Rental Agency
- #70 of 89 best companies in Car Accessories Store
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
3550 San Pablo Dam Rd, 94803-7215, El Sobrante, California, United States
- (510) 223-2288
Your Car Rental Deals, News & Offers
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I had first requested an SUV but when I…
I had first requested an SUV but when I arrived the attendant ( I forgot his name ) told me that it would be a Mini-van instead . I was disappointed at first but when he demonstrated the extra room that I was getting I decided to give it a try . What an excellent decision, it was an amazing trip because of the Van . The attendant was spot on with all the features and extra space . We had plenty of room for all the fishing equipment and plenty of legroom for everyone involved .
Awesome service
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