No cars at Eugene airport probably because it was a Univ of Oregon football game weekend. Booked with this Hertz off-airport and they were able to get cars. The check-in process was super easy and t... See more
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Couldn’t get a car at the airport so had to uber to facility just 5 miles away. Got the car and drove off, only to have the sun on the dirty windshield make it difficult to see while driving. You’re p... See more
Staff was friendly and helpful.
Everything went as planned. Staff was friendly and worked quickly.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
2160 W 11th Ave C, 97402, Eugene, Oregon, United States
- (541) 686-3269
Your Car Rental Deals, News & Offers
3.5
Average
8 reviews
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When the airport is SOLD OUT of cars.....
No cars at Eugene airport probably because it was a Univ of Oregon football game weekend. Booked with this Hertz off-airport and they were able to get cars. The check-in process was super easy and the person checking us in was very professional. Drop off after hours was easy too. Nice thing is there wasn't any multiple airport fees!
October 8, 2026
Poor Customer Service
Poor Customer Service. I was over charged on my Rental for a extra day which I did not even use
October 1, 2026
No washer fluid.
Couldn’t get a car at the airport so had to uber to facility just 5 miles away. Got the car and drove off, only to have the sun on the dirty windshield make it difficult to see while driving. You’re probably saying “why not use the windshield wipers to clean it”, and that would have been great but there was no washer fluid!! Luckily it rained the next day and they got cleaned.
September 29, 2026
Staff was friendly and helpful.
September 21, 2026
Excellent service!
September 19, 2026
Everything went as planned
Everything went as planned. Staff was friendly and worked quickly.
September 10, 2026
Charged me even though I showed up to rent my car
I showed up to rent my car, and the scanners they have to scan drivers licenses said my license was invalid and so they would not rent to me. Both the DMV and another rental company have scanned my license and have told me it is valid (the other rental company rented me a car). Hertz charged me a "no show" fee because of their technology, and will not refund my money because it is "in their policy". I would recommend that they find a back up way to validate a drivers license other than their scanners, and charging a fee that wasn't disclosed is poor business practice. I will never rent from Hertz again.
June 22, 2026
Unprompted review
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