Auto worked great but the exterior was dirty, you could not see previous scratches easily. Passenger side carpet was ripped. Associate would have missed this if I didn't show it to her. Maintenance... See more

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Car with compromised tire presented. I got stranded in another state stranded . There was no similar replacement for the car ….had to drive back under the stress back home. Never again.
Staff was available and willing to assist with any questions
Employees very kind and helpful with the process
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
327 Lincoln Hwy, 19030, Fairless Hills, Pennsylvania, United States
- (215) 946-1714
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Staff was available and willing to…
Staff was available and willing to assist with any questions
Car with compromised tire presented
Car with compromised tire presented. I got stranded in another state stranded . There was no similar replacement for the car ….had to drive back under the stress back home. Never again.
Employees very kind and helpful with…
Employees very kind and helpful with the process
Auto worked great but the exterior was…
Auto worked great but the exterior was dirty, you could not see previous scratches easily. Passenger side carpet was ripped. Associate would have missed this if I didn't show it to her. Maintenance light was on oil delayed oil change. I should have been informed of this instead of asking about and being told it is a 2026 so it is a brand new car.
Great car and customer service
Prompt service
Prompt service, the car we were given had a tire very low on air. We didn’t make it more than a mile down the road and had to turn around, While the staff hustled to get us in another car we did have to wait about 30 minutes for the switch. The 1st car should have been inspected before it was assigned.
Car was ready when I arrived
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