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Hertz - Mamaroneck - Waverly Avenue Reviews 

1
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TrustScore 3 out of 5

3.2

Car Rental Agency
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Location

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519 Waverly Ave, 10543 Mamaroneck, New York, US

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(914) 381-2498

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Company details

  1. #16 of 18 best companies in Car Rental Agency
  2. #78 of 90 best companies in Car Accessories Store

Written by the company

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.

Contact info

  • 519 Waverly Ave, 10543, Mamaroneck, New York, United States

  • (914) 381-2498

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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(1)

4,647 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible - and I am a Hertz Presidents Circle member

I am a Hertz Presidents Circle member. The car was dirty and had almost 60,000 miles. It had a damaged and worn interior. The attendant lost the keys to the car and was looking for them for 40 minutes. Then he said the car needs to be cleaned and vacuumed - why isn't it ready upon my arrival? So I waited almost 1 hour for the car. To boot, it had 1/3 of a tank of gas. Upon delivery, no-one sent me a confirmation email and I called to confirm that they indeed booked the car as returned. They did not and forgot, luckily only 10 minutes before the grace period ended did they book the car as returned. Very unprofessional service and sloppy experience - and I expect much more from Hertz.

June 30, 2026

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