your Employees depend on the Hertz app to know everything and they have no capability to correct or assist with the automated system for your customers. Doesn't matter if you call the local Montrose,... See more

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We needed a large car for transport of gear and clearance for a some light 4-wheeling. Had to make the reservation a bit ahead of time, but Hertz delivered the right SUV when we arrived. This made the... See more
I’m a repeat customer. The staff remembered me. What a welcoming feeling after a nine hour journey to get there!
Fast Service!
Company details
- #13 of 17 best companies in Car Rental Agency
- #71 of 90 best companies in Car Accessories Store
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
2000 Airport Rd, 81401, Montrose, Colorado, United States
- (970) 240-8464
Your Car Rental Deals, News & Offers
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Always a pleasant experience!
The ladies at the Montrose Hertz desk are enormously helpful!
What a welcoming feeling after a delayed flight!
I’m a repeat customer. The staff remembered me. What a welcoming feeling after a nine hour journey to get there!
A capable vehicle for demanding environment
We needed a large car for transport of gear and clearance for a some light 4-wheeling. Had to make the reservation a bit ahead of time, but Hertz delivered the right SUV when we arrived. This made the driving stress free. I can’t tell you how important it is to get the right vehicle when driving around the rugged terrain of southern Utah and southwest Colorado.
Employees depend on the Hertz app & can't help your customers…
your Employees depend on the Hertz app to know everything and they have no capability to correct or assist with the automated system for your customers.
Doesn't matter if you call the local Montrose, CO office or the corporate Hertz Gold member office their hands are tied. Tied to get assistance for 2 weeks before and on the the date of my pickup 8/10/26!
Fast Service!
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