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Hertz - Upper Saddle River - Route 17 North Reviews 

8
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TrustScore 3.5 out of 5

3.6

228 Nj-17 N, 7458 Upper Saddle River, New Jersey, US

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See what reviewers are saying

Rated 1 out of 5 stars

Was given crazy attitude when picking up my rantel from thw receptionist, I felt like it was because I am Jewish, he didn't stop saying no in a aggressive way, and not wanting to help me or answer a... See more

Rated 5 out of 5 stars

Easy reservation app. Quick pick-up. Always a great, well running car.

Rated 5 out of 5 stars

I was apprehensive about using this location to rent but because it was the closet to my home, I felt I had no other choice. I have to honest, the service there was really professional and good. I w... See more

Rated 4 out of 5 stars

Picking up and returning the car went very well. I’m still upset to learn that even though I am a Hertz member, I seemed to have made the reservation through a third-party. I had to pay $15 per day... See more


Company details

  1. Car Rental Agency
  2. also in
  3. Car Accessories Store

Written by the company

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Contact info

  • 228 Nj-17 N, 7458, Upper Saddle River, New Jersey, United States

  • (201) 327-2598

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3.6

Average

TrustScore 3.5 out of 5

8 reviews

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3.6

All reviews

(8)

22,893 reviews in the last 12 months

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Rated 1 out of 5 stars

Was given crazy attitude when picking…

Was given crazy attitude when picking up my rantel from thw receptionist, I felt like it was because I am Jewish, he didn't stop saying no in a aggressive way, and not wanting to help me or answer any questions .

I reserved a small sedan for $56 a day because thats how much i was able to afford. And he gave a small suv and charged me $86 a day, which i couldn't afford

August 29, 2026
Rated 5 out of 5 stars

Better Than What Other's Say

I was apprehensive about using this location to rent but because it was the closet to my home, I felt I had no other choice.
I have to honest, the service there was really professional and good. I was treated as if I was of importance and that means a lot to me.
I would definitely use them again.

August 28, 2026
Rated 5 out of 5 stars

Upper saddle river agents were amazing

My car broke down so needed a rental to get home. It was a heat wave and I had to walk a few miles to get to the rental agency. The agents at the pick up were awesome. I wish I got their names. Thank you to them!

June 30, 2026
Rated 4 out of 5 stars

Looking out for additional fees

Picking up and returning the car went very well. I’m still upset to learn that even though I am a Hertz member, I seemed to have made the reservation through a third-party. I had to pay $15 per day for a second driver. We are
a married couple and it’s ridiculous to charge for a second driver. That policy may make me consider other rental companies.

June 27, 2026

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