Incredibly fast, polite, personable, and clear. Needed a car to get back to SFO airport following a client meeting in Walnut Creek. I was in and out in no time, with a lovely representative quickly bu... See more
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Clean new car Friendly service Convenient location In and Out quick
I did not get the car I rented. I wanted to test our the Niro. The alternatives were all dirty. They did not open until 8:00 AM. Very inconvenient. They washed the car on the outside and left it wet.... See more
check in and check out very fast,the car is clean and very good condition.
Company details
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
2266 N Main St, 94596, Walnut Creek, California, United States
- (925) 280-2827
Your Car Rental Deals, News & Offers
3.7
Average
11 reviews
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check in and check out very fast,the…
check in and check out very fast,the car is clean and very good condition.
October 13, 2026
I did not get the car I rented
I did not get the car I rented. I wanted to test our the Niro. The alternatives were all dirty. They did not open until 8:00 AM. Very inconvenient. They washed the car on the outside and left it wet. The inside was totally dirty as was the windshield. Then the brakes or alignment was off and as I drove the car shook when I applied the brakes on a hill. I took the car to Hertz and exchanged it. That took several hours of my one day to spend in my destination. They were very nice and gave me a new rental.
September 23, 2026
Best experience ever, of many
Incredibly fast, polite, personable, and clear. Needed a car to get back to SFO airport following a client meeting in Walnut Creek. I was in and out in no time, with a lovely representative quickly but carefully walking through the charges, terms, and offers (gas refill policy, drop location, insurance, damage inspection, etc.). Very short walk to the car, maybe 50 feet. Very clean and ready to go. Popped right out of the lot and was on my way. Also very competitively priced (on Expedia). Honestly, the best rental experience ever.
September 23, 2026
Our pickup experience at Walnut Creek…
Our pickup experience at Walnut Creek CA was horrible. The lady at the desk was impatient and abrupt. Very bad customer service will not go back.
September 8, 2026
The staff was very friendly
The staff was very friendly. The car was ready and the whole checkin process was less than 5 minutes
September 19, 2026
The car smelled like an ashtray
The car smelled like an ashtray. It was so bad I had to cancel the reservation.
September 3, 2026
Hertz gave me the perfect car for our…
Hertz gave me the perfect car for our road trip. Service was fast and easy.
July 2, 2026
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