Very upset today. I show up at the Hertz location to pick up my car at the designated time and there are no cars available in my Mid Size SUV category. So, I request for a bigger car at no charge but... See more

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I requested a a Kia k5 when I booked it on the hertz number, agent said it would be guarantee to have one , as this is the second time I have booked specific class and gotten which was an Altima or s... See more
A pleasant experience overall. Must say they not only met my expectations but exceeded them as well!
Good people who work efficiently at Woodbridge NJ location.
Company details
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
370 Us-9 N, 7095, Woodbridge Township, New Jersey, United States
- (732) 855-6924
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I requested a a Kia k5 when I booked it…
I requested a a Kia k5 when I booked it on the hertz number, agent said it would be guarantee to have one , as this is the second time I have booked specific class and gotten which was an Altima or similar on both occasions I was given a Kia k4 which was not in the class I requested . When I queried this with the vendor I was informed we don’t have that class at this location and havnt for almost a year so why was it showing that it did , and why did hertz not inform me of it .
Good people who work efficiently at…
Good people who work efficiently at Woodbridge NJ location.
Very upset today
Very upset today. I show up at the Hertz location to pick up my car at the designated time and there are no cars available in my Mid Size SUV category. So, I request for a bigger car at no charge but the lady Sam wanted me to pay $150 more for the bigger car. So sad and upsetting. This is how you treat your President Circle Members. What about my loyalty to Hertz for all these years?
The unwillingness of the staff to…
The unwillingness of the staff to provide a vehicle that would fit my needs. Only received nos to my requests.
A pleasant experience overall
A pleasant experience overall. Must say they not only met my expectations but exceeded them as well!
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