Pooja Gupta competed a hearing test on my Mother on 17th April 2024. She was cery polite, patient & caring when dealing with my Elderly Mother. She showed a professional attitude & able to make my... See more
Location
Switch location4 Hampton Walk, Queen Square, WV1 1TQ WOLVERHAMPTON, West Midlands, GB
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See what reviewers are saying
I was recently seen by Pooja and she carried out an outstanding appointment. I have had my hearing aids for 2 years but have never worn them as I found them very uncomfortable and too loud. Pooja carr... See more
Went for a hearing test at the Wolverhampton branch was greeted by a very nice receptionist and taken to meet zoyha who did the test she explained every thing really well to me and my wife everything... See more
Pooja Gupta from the Wolverhampton office came to see my mom at home for a hearing test and also did mine too. Pooja was very friendly and professional. She dealt with mom very well and patiently, a... See more
Company details
Written by the company
Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.
Contact info
4 Hampton Walk, Queen Square, WV1 1TQ, WOLVERHAMPTON, West Midlands, United Kingdom
- 01902 796950
4.8
Excellent
109 reviews
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Full replacement service
Complementary drinks, service on time, and hearing aids changed without any issue. Hearing aids now perfect!
April 21, 2026
Stephanie is always very helpful and…
Stephanie is always very helpful and sorts out any problems i am having
April 14, 2026
I've been going to this branch for many…
I've been going to this branch for many years, have always been dealt with extremely well and have never had a problem.
March 31, 2026
Friendly and professional
Friendly, helpful and professional. Excellent appointment all done on time and in full.
March 3, 2026
sound experience
A very thorough understanding of my deafness and good advice as to how to live within my hearing limitations; plus a regular monitoring review and continuing interest in my welfare. Also an annual physical inspection of my ears and eardrums.
February 24, 2026
First class service
February 11, 2026
Unprompted review
Ear wax removal carried out in a very…
Ear wax removal carried out in a very professional manner, whilst at the same time in a friendly and relaxed manner. Highly recommended
February 7, 2026
Just a very professional company…
Just a very professional company couldn't ask for a better service.
January 23, 2026
Most informative and thorough
Most informative and thorough. Impressed with interpersonal skills.
January 23, 2026
Very professional and friendly
I went to the Wolverhampton clinic, no waiting well explained throughout, friendly and professional.
January 22, 2026
Representative practitioner (Mr Safwan…
Representative practitioner (Mr Safwan Malek) was welcoming, well paced, clear/concise with all communication throughout the assessment for my 92 year old mother. Very proficient service.
October 23, 2025
All the staff here are really good…
All the staff here are really good especially Stephanie the hearing specialist 👍
December 23, 2025
Very helpful and friendly staff
Very helpful and friendly staff.
Main tech person was helpful - knowledgeable and informative .
December 20, 2025
What an amazing team
What an amazing team! I can't thank you enough!
I can't believe that I will have my hearing restored!
December 11, 2025
Excellent Experience
Stephanie, as always, was very welcoming and knowledgeable, explaining every test in depth. Completely putting me at ease. The coffee was very welcome also.
November 28, 2025
May use AI-assist with repliesRead more
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the engineer was without a spare plug to lent.!!…
the engineer was very good at his trade, but it took a long time to persuade him that 1 of the plugs was not working all the time, he then said it would have to go back to the manufactures, OK but he did not have an ear plug to borrow. so I am on being lobsided. this must happen many times so why not have spares with him. now with Christmas looming, and I being with out over that time.
November 28, 2025
Reply from Hidden Hearing - Wolverhampton
Good morning, Mr Smallman,
Thank you for your review. We are pleased to hear that you thought our Hearing Aid Dispenser was good at what he does.
However, we are sorry to hear that you are without one of your hearing aids.
We have forwarded your review and feedback to our area team who will reach out to you.
If you would like to discuss further in the meantime, please contact our Customer Services Team on 0800 7408 796 will be happy to help.
Kind Regards
Customer Services
Hidden Hearing Ltd.
Your Wolverhampton Staff are excellent
November 19, 2025
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