Hideaway Holidays Reviews 72

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Would highly recommend Hideaway Holidays. The process was seamless and we had an amazing time away. Would definitely use them again.

Company replied

Rated 5 out of 5 stars

Wonderful stay at Savasi The staff is top notch, super friendly and helpful. The food was superb and delicious. Our Blue Lagoon villa 2 was exceptional. The pool and the view magnificent. Sno... See more

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Rated 5 out of 5 stars

We had an unforgettable time at French Polynesia (Bora Bora and Tahiti) thanks to Hideaway Holidays. Jack Daniels walked us thru all potential options and was very open and patient with us. He, someho... See more

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Rated 5 out of 5 stars

Hideaway holidays were fantastic. They made sure our holiday to Bora Bora was as seamless as possible. All flights, car, plane and boat transfers, room selections were arranged even a resort credit wa... See more

Company details

  1. Travel Agency

About Hideaway Holidays

Written by the company

Hideaway Holidays is a wholesaler specialist travel agency for the South Pacific. As an Australian owned company, with over 40 years of experience of partnering with scores of hotels across 11 South Pacific countries, our experts know how to organise the perfect South Pacific escape. We put together packages incorporating land, air, sea, tours, meal plans packed with value adds and bonuses.

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4.8

Excellent

TrustScore 5 out of 5

72 reviews

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Rated 5 out of 5 stars

Would highly recommend Hideaway…

Would highly recommend Hideaway Holidays. The process was seamless and we had an amazing time away. Would definitely use them again.

January 11, 2025
Unprompted review
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Reply from Hideaway Holidays

Dear Vivian,

Thank you so much for your kind words and recommendation! We're thrilled to hear that your holiday experience was seamless and enjoyable. It means the world to us to know you had an amazing time away — that’s exactly what we aim for!

We’d be absolutely delighted to assist you again in planning your next getaway. Until then, take care and keep dreaming of your next adventure!

Warm regards,
The Hideaway Holidays Team 🌴✈️

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Rated 5 out of 5 stars

Wonderful stay at Savasi

Wonderful stay at Savasi

The staff is top notch, super friendly and helpful.
The food was superb and delicious.
Our Blue Lagoon villa 2 was exceptional. The pool and the view magnificent.
Snorkeling at the door step was brilliant.

The only complaint we would have is that the excursion trips are very expensive. With a family of 4 it was simply too much.
Overall we had a great time.

January 9, 2025
Unprompted review
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Reply from Hideaway Holidays

Dear MK,

Thank you for sharing your experience! We're thrilled to hear you had a wonderful stay at Savasi and that the staff, food, and your Blue Lagoon Villa made for an exceptional getaway. 🌺🌊

We appreciate your feedback regarding the excursion pricing. While these are set by the resort, we understand how costs can add up for families, and we'll continue working with our partners to provide the best value options.

We're so glad you had a great time overall, and we’d love to help plan your next island escape whenever you're ready! ✈️🏝️

Best regards,
The Hideaway Holidays Team

Rated 5 out of 5 stars

All the bells and whistles without the hassle.

My husband and I wanted a 5 star, no hassle holiday for our 30th wedding anniversary. We decided on Fiji and discovered the packages offered on Hideaway Holidays, which were not only terrific value but also included lots of bells and whistles to make our stay extra special.
Maria from Hideaway Holidays couldn’t have made the process any easier for us, from booking our holiday to the flight home, everything was done for us, we just had to show up and enjoy - which we did happily! I would definitely recommend Hideaway Holidays for a stress free island escape.

May 11, 2024
Unprompted review
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Reply from Hideaway Holidays

Dear Barb,

Thank you for your wonderful review! We're thrilled to hear that you and your husband had a fantastic 30th wedding anniversary in Fiji. It's great to know that our packages and Maria's assistance made your trip enjoyable and hassle-free. We truly appreciate your recommendation and look forward to helping you plan your next stress-free island escape.

Warm regards,
The Hideaway Holidays Team

Rated 5 out of 5 stars

Must see plantation island

A very big thanks to kreeti prasad, with all the organisation with our trip to plantation island, everything went smoothly, and the island is amazing, beautiful, and everyone is polite, and helpful..
And the view and atmosphere is out of this world..

February 25, 2024
Unprompted review
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Reply from Hideaway Holidays

Dear Tracey,

Thank you so much for your wonderful review! We're thrilled to hear that you had such an amazing time at Plantation Island. Kreeti will be delighted to know that her efforts made your trip smooth and enjoyable.

We're glad you enjoyed the beautiful views and the friendly atmosphere. We look forward to helping you plan your next getaway!

Best regards,
The Hideaway Holidays Team

Rated 5 out of 5 stars

Maria from Hideaway holiday

Maria from Hideaway holiday. Was my angel. I got covid on my travels. As an travel agent she went above and beyond. Checked on me every day. Helped where she could. Her service was amazing xoxo thank you so much

August 28, 2022
Unprompted review
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Reply from Hideaway Holidays

Hello, Kerry! Thank you so much for the words of appreciation. Maria is our superstar and one of the team’s foundations, it’s what she teaches the youngsters and we’re ever so proud of her. When you book with Hideaway Holidays, you get support before, during and after the holiday – that’s what just good travel specialists should do. Getting COVID is a bummer, but it’s just good to help. We hope you’ve recovered fully, fingers crossed! Thank you again for taking the time to write in.

Team Hideaway Holidays

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Rated 5 out of 5 stars

Lavenia was amazing!

Lavenia was amazing!! Took care of everything & made the whole experience completely stress free. Will absolutely be using Hideaway Holidays again.

August 15, 2022
Unprompted review
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Reply from Hideaway Holidays

Hi IP! Thank you so much for vouching for us – it was a pleasure to book your holiday. We’ve glad we could help make your holiday stress-free; that’s just the whole point of a holiday and Lavenia is super-cool, honestly. Again, thank you so much for writing in.

Team Hideaway Holidays

Rated 5 out of 5 stars

Date changes

Due to circumstances out of our control, we have had to alter the dates for our trip several times. Jack has gone above and beyond to accommodate our needs with no extra charges. Highly recommend!

July 28, 2022
Unprompted review
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Reply from Hideaway Holidays

Hello Mr. Wilson,

It was a pleasure for us to help organise your holiday and we are grateful for your patronage. Jack is super hands-on, and our South Pacific Specialists have great relations with most all South Pacific resorts and hotels. Along with Jack, our South Pacific Specialists understand that there’s always a chance that holidays will be rescheduled – and we prepare accordingly. We’re happy that you enjoyed your holiday made and customised by Hideaway Holidays.

Team Hideaway Holidays

Rated 5 out of 5 stars

Perfect escape to Fiji paradise

Just returned from a week in Fiji with my daughter. This was our first trip post Covid so we were very much looking forward to it.

Lavenia from Hideaway Holidays was extremely helpful in organising our holiday. Having travelled to Fiji many times before I had some very specific requests regarding flight times and transfers and Lavenia went out of her way to accomodate our many requests. She was prompt, professional but also very understaning of our needs. I had contacted another travel agent previously who did not take our specific needs into consideration at all and almost "palmed me off" with a quote that did not cover anything I had initially requested. When I emailed them back requesting changes to their quote I received no reply at all.

We had 5 nights at Likuliku which is an Adults only resort in the Mamanucas so it is close to Nadi. As our flights to and from Sydney arrived and departed late in the evening and early in the morning we decided to stay in Nadi for the first and last night. Our accommodation at the Fiji Gateway in one of their refurbished rooms was perfect for an overnight stay. The hotel is literally across the road from the airport and offers clean rooms, pool, bar and restaurant offering good breakfast and dinner options.

Our 5 nights at Likuliku were in one word AMAZING. From the moment you arrived the staff went out of their way to may you feel "at home". Calling us by our names, remembering our room number and favourtie drinks or coffee selection. The rooms are beautiful and one of the largest bures I have stayed in. Beautifully furnished, lots of storage, huge bathroom with his/her sinks plus a wonderful outdoor shower. Fresh cookies, ice and plenty of Fiji water delivered each day along with many extra amenities such as insect spray and antibacterial hand wash. The turn down service at night was lovely. We came back to our bure after dinner to not only find our beds turned down, a bottle of water next to the bed but music softly playing and a lovely smelling tea light burning.

The food was absolutely wonderful. Fresh, tasty with lots of options even though menu is set for lunch and dinner. Seafood lovers will be in heaven however as we dont eat a lot of seafood we often chose dishes from the vegetarian option which were all tasty. Loved our chilled cooler served with lunch and the amuse bouche really awakened the palate. 5 star dining service with scented cooled hand towels before and after each meal, chilled water constantly topped up, beautifully set table and very attentive table service.

Pool area is lovely and there is a lot of activities such as village visits, snorkelling trips, island hopping, Cloud 9 visits, beach picnics however the activities are a little pricey. Really appreciated "the little things" such as iced water provided by the pool along with suncream and bug spray. Overall highly recommend this wonderful resort. Just a tip - we were in a Garden Bure as this was the only room available for our dates. I would highly recommend upgrade to a Beachfront bure. Although they are identical inside the three Garden Bures are set slightly further back. They still have great view and are very close to the water however you cannot just step off your deck to the water as you can with Beachfront rooms.

Thank you again Lavenia for organising our holiday. Everything ran so smoothly. Vinaka

July 25, 2022
Unprompted review
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Reply from Hideaway Holidays

Dear Shevaun,

Thank you so much for your wonderful review!

We are delighted to hear that you and your daughter had a perfect escape to Fiji. It’s heartening to know that Lavenia could assist in making your holiday special and catered to all your specific needs. Your kind words about her prompt and professional service mean a lot to us.

We’re thrilled that you enjoyed your stays at both the Fiji Gateway and Likuliku resorts. Your detailed feedback about the accommodations, dining, and activities is greatly appreciated and will surely help future travelers.

Thank you for choosing Hideaway Holidays. We look forward to helping you plan many more memorable trips in the future.

Vinaka vakalevu,
The Hideaway Holidays Team

Rated 5 out of 5 stars

Fiji holiday booked with jack

Jack organised our trip to Fiji. He was very easy and fast to communicate with. He made booking this trip so easy. So thankful for all the help. Highly recommend hideaway holidays.

July 13, 2022
Unprompted review
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Rated 5 out of 5 stars

Great service

Cynthia was very helpful both before and during our trip confirming tour details etc. We had a lovely time and I’d be happy to use Hideaway holidays again or to recommend it to others.

June 24, 2022
Unprompted review
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Reply from Hideaway Holidays

Hello Brooklyn!

Thank you so much for your kind words – it means a lot to us and we’re just chuffed to bits to see our work get vouched for by happy travellers. Cynthia is a great team member and her customer-first stance is a pillar of our South Pacific Specialists. We’ll be waiting for your patronage again.

Team Hideaway Holidays

Rated 5 out of 5 stars

Extremely Satisfied

Extremely Satisfied - Approached Hideaway Holidays after we struggling to find our ideal holiday on other websites and local agents. Hideaway Holidays were attentive to our needs and provided the perfect family holiday. All aspects of the holiday were planned and organised through Hideaway Holidays allowing us to focus on enjoying a stress free family holiday.
Thoroughly recommend and appreciate everything Jack and the team from Hideaway Holidays did for us!

June 23, 2022
Unprompted review
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Reply from Hideaway Holidays

Hello Chris,

We’re ever so happy to know we were able to match your expectations, and a teeny-tiny bit proud of the same! Although we’ve tailored holiday packages for families innumerable times, our South Pacific Specialists know the golden rule – no two holidays are ever the same. We appreciate customers who help us with all details and necessities at the planning stage – it allows us to offer you that much customisation and new experiences that fit your family’s comfort zone.

It was a pleasure to organise your holiday and we look forward to serving you again.

Team Hideaway Holidays

Rated 5 out of 5 stars

Patricia was excellent

Bula Patricia!

Just wanted to send a quick email to say how much my family and I loved Fiji and to thank you very much for sorting that holiday for us.

I truly believe we are hooked and will return someday- hopefully sooner than later.

I will get back in touch when that day comes 😊

Vinaka,

Mick

June 22, 2022
Unprompted review
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Reply from Hideaway Holidays

Bula Michael,

Thank you so much for appreciating our work, you made our day! As always, we’ll be waiting for an opportunity to serve you and your family’s holiday needs again.

Bula Vinaka,

Team Hideaway Holidays

Rated 5 out of 5 stars

Patricia from Hideaway Holidays was excellent!

Patricia from Hideaway Holidays was fantastic. She provided a range of options for our family holiday and made the booking process efficient. She found a great all-inclusive deal that made for the best summer family holiday we have had. Will definitely return to Fiji and book through Patricia. Thank you

June 22, 2022
Unprompted review
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Reply from Hideaway Holidays

Hello Mick!

Thank you for your patronage. It was a pleasure organising a holiday for you and your family. We love finding the right holiday resort, package and all the little details that makes a holiday great. Patricia is the queen of finding the best of all-inclusive and full-board holiday deals in our team. Thank you again, it’s the best feeling in the world knowing that we’ve done the job right. Trust us, we’ll be ready for your next South Pacific holiday!

Team Hideaway Holidays

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Rated 5 out of 5 stars

Unbeatable!

This message is particularly for the lovely Patricia.

We have just returned from a memorable, heart felt holiday in the Yasawas. Patricia was a patient and careful listener and guided us to make excellent choices. We have travelled extensively over 56 years, so I am not sure exactly what made this holiday so special. It has something to do with travel deprivation over covid, but more particularly with the meaningful personal interactions with the Fijians themselves. The people have a lot to teach us about sense of community, sincerity, fun and laughter and lovely fresh food. I had a cocktail named after me, life changing massages daily, fresh lobster each day, reminiscent of my childhood. A bed full of flowers spelling out “happy 56 th Wedding Anniversary,” night snorkelling, helicopter transport to door of resort ,and renewed confidence in my

capacity to transfer between outboard boat and inter island ferries in the south Pacific Ocean. A big thanks to Hideaway Holidays for their local knowledge and attention to detail,

Carolyn Dixon

June 21, 2022
Unprompted review
Rated 5 out of 5 stars

Destination Wedding booking

We recently booked our beautiful wedding through Hideaway Holidays and the experience was fantastic. Patricia and the South Pacific team were so helpful and very friendly, from organizing our flights; to liaising with our destination wedding venue, everything was made easy for us, I can’t recommend them highly enough. We will certainly be using Hideaway Holidays again. Bula Vinaka!

June 17, 2022
Unprompted review
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Reply from Hideaway Holidays

Bula Karina and warm congratulations on happy tidings! Thank you so much for your kind words. The way we see it, how could Hideaway Holidays not give our best? A Fiji holiday, a wedding and an opportunity to make lifelong memories – we simply have to go above and beyond. We were honored to have had the opportunity to serve your needs; you’ll find Patricia and the HH Team ready and waiting for any tweaks and changes you might require.

Vinaka,
Team Hideaway Holidays

P.S. – Do tag us in the W-day pix, we’ll be cheering from the office!

Rated 3 out of 5 stars

Friendly service but disappointed

Very friendly service from Hideaway holidays and Lavenia specifically and being nice to give us a honeymoon spa treatment as a gift. There seems to be some miscommunication with the resort though. We have paid a lot extra to get a full board option that includes BF+ Lunch+Dinner, however we were surprised when we reached the resort that there is a $ limit on lunch and dinner, lunch being $34.90 and Dinner $74.10 pp/day. This was really bad as not paying for the onboard would be much cheaper and was stressful, as we still paid extra on some meals.
Very disappointed that this information was not conveyed to us, and it seems that Hideaway Holidays are not aware of this.

June 2, 2022
Unprompted review
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Reply from Hideaway Holidays

Hello Yazan! First off, we’re very sorry about your less than stellar experience. It’s a serious issue for us and we immediately reached out to the resort and got a resolution on the F&B issue. We’ve attempted to reach out to you via your number and email address multiple times. If you see this notification, please call us back.

Team Hideaway Holidays

Rated 5 out of 5 stars

10/10 for our Fiji Trip!

Lavenia from Hideaway Holidays has been so helpful with organising our holidays in Fiji! We were initially meant to fly at the end of the year 2021 but we caught covid and tested positive 1 day before our flight! She arranged for all the cancellation and rebooked us for April 2022. She made sure closer to our departure that we were ready and meeting the requirements (RAT test, insurance etc). She kept in touch with us while in Fiji and gifted us a voucher to use at the resort we stayed at (Naviti). The customer service we received was beyond my expectations and I will certainly book again with Hideaway Holidays.

May 3, 2022
Unprompted review
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Reply from Hideaway Holidays

Hello Kaia,

Thank you for the lovely words – you made our day, for sure. We’re very happy that our South Pacific Specialists and our work ethos meets your standards. We completely understand how we all look forward to holidays, what a terrible headache it can be to book a holiday in these times and so – we just did what any good travel agent would do. Lavenia, is of course, our secret weapon!

We’re waiting and ready for whenever you want to book your next holiday and we’ll strive to exceed your expectations as always.

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Rated 5 out of 5 stars

Excellent personalised trips

We have used Hideaway Holidays twice now for our holidays to Fiji and they have been fantastic both times. For our recent trip this Christmas, Maria sorted everything out for us, was super helpful and always contactable, quick to reply to emails and I could call her directly. When our flight was cancelled, I called Maria and she quickly altered our car transfers to suit. Hideaway Holidays makes it easier as they will book the boat and car transfers and get deals for meals, extra beds, upgraded rooms etc. When we had an issue while we were away with boat transfers, Maria quickly got it sorted even on a public holiday back in Aus.
Thank you Maria and other staff for another fantastic holiday to Fiji.

February 22, 2022
Unprompted review
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Reply from Hideaway Holidays

Hello Claire! Thank you for the kind words. Maria is indeed a gem and our secret weapon 😉. Our South Pacific Specialists are the reason why Hideaway Holidays goes the extra mile in making holidays epic. Our Specialists will sort out holiday knots, and we’re always just a call away! Plus, with so much experience in packaging South Pacific holidays, customising holidays is second nature to us. We’re very happy that you enjoyed your Fiji getaway and hope we get the privilege of booking your next holiday.

Warm regards,

Team HH

Rated 5 out of 5 stars

Great service

Patricia was so helpful in booking our trip. We got a great deal and we were able to reschedule when Covid ruined our initial travel plans. Would definitely use again!

February 6, 2022
Unprompted review
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Reply from Hideaway Holidays

Hi Catherine, thank you so much for the kind words. Our team of South Pacific Specialists are great at making and rescheduling holiday packages, it’s just what we do. It’s so heartening to see people taking holidays again – we are always prepared for COVID-related emergencies and reorganising your holiday was a pleasure. Thank you for trusting us with your holiday and we hope to get the privilege of booking your next holiday.

Warm regards,

Team HH

Rated 5 out of 5 stars

Fiji holidays

All through our family experiences in Fiji with COVID and access issues due to cyclones, Maria at Hideaway Holidays always had a solution so we could keep on holidaying!
Much appreciated

January 31, 2022
Unprompted review
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Reply from Hideaway Holidays

Hi James! Thank you so much for your kind words. It was genuinely a pleasure attending to your holiday needs. We know post-COVID lockdown holidays will carry a chance of issues, so our South Pacific Specialists were prepped to the teeth to handle any eventuality. But yes, Maria is one of our best and it’s great to have you vouch for our work ethics. Thank you so much and we’ll raise a toast to another South Pacific getaway for James – managed by Hideaway Holidays.

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