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HighonBikes Reviews 

7,463
•
TrustScore 5 out of 5

4.9

Bike Accessories Store
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Review summary

Created with AI, based on recent reviews

Evaluating 217 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service, competitive pricing, and fast delivery. Many appreciate finding a wide range of quality products, often difficult to source elsewhere, at very good value. The ordering process is frequently described as easy and efficient, with items arriving promptly and well-packaged. Consumers frequently praise the company for going the extra mile to ensure satisfaction and for their consistent reliability over many years. People also appreciate the clear product descriptions and the overall smooth user experience, making them eager to use the service again.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the super fast... See more

Product

Users describe positive interactions with product, consistently praising the quality, competitive pricing,... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting competitive and... See more

Service

Customers had positive experiences with service, consistently describing it as brilliant, excellent, and... See more

Order

Reviewers highlight positive aspects of order, consistently praising the ease and speed of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After being let down by another online retailer, i turned to High On Bikes which indicated item in stock. When ordering an extra 10% off black friday applied so i saved money. Fast delivery arriving o... See more

Rated 5 out of 5 stars

I bought a Dura Ace crank and chain ring set in HOB's sale. A month after purchasing it at an exceptionally good price, I realised that this component wasn't exactly what I needed and so I boxed it b... See more

Rated 5 out of 5 stars

I’ve used HoB for over ten years personally and commercially and they have always exceeded my expectations! They have helped me and friends, family and customers out of sticky situations with parts... See more

Rated 5 out of 5 stars

Excellent service with prompt delivery. I bought a saddle which sadly wasn't right for me. I spent some time trying to get the fit right and spoke to the manufacturer. In the end I needed to retu... See more

Company details

  1. Bike Accessories Store

Information provided by various external sources

High on Bikes Cycle Parts and Accessories

Written by the company

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(7,463)

216 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

They had a product I've been searching high and low for and at a very reasonable price.
Item was packaged and sent promptly.
Great service all round.

October 31, 2025
Rated 5 out of 5 stars

Excellent Bike shop

I have now been buying from high on bikes for a while now, they give excellent service,a good range of bike parts and always in stock.Once my order is placed within 24 hours they have packed and shipped my order, First class service from high on bikes.

October 30, 2025
Rated 5 out of 5 stars

Bought a whole new hydraulic brake unit…

Bought a whole new hydraulic brake unit front and back a friend told me to get a clarkes clout system and he will put it on I could of bought one £10 pound cheaper but for that ex £10 I bought the best for £48 really really made up with it thanks very much 👍🏻👍🏻

October 9, 2025
Rated 5 out of 5 stars

Happy long term customer

I have been using High On Bikes for my bike parts for a long time now and have had nothing but good experiences.
The website is very easy to use and there are actually people behind the business who have always been very helpful when needed 👍🏻

October 6, 2025
Unprompted review

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