Hillarys Reviews 

Laylasp 119994

Katherine was my advisor. Lovely, friendly and helpful service. Very accommodating. I would recommend

Graham - advisor ground

Really good job explaining everything.

I decided to have electric blinds fitted , I already had an electric blind in the living room that I had to take down to have new windows fitted , I knew I would be getting good quality from Hilary’s On the day Enoch118702 arrived on time , he put blinds up in the kitchen and bedroom , this gentleman not only adjusted the blind I had taken down (also a hilarys blind) he refitted it for me, would not hesitate to use them again exellent service

GUAVA 119884 - excellent expertise and survey completed. Wonderful work done with the blinds and went the extra mile on ensuring the blinds fitted extremely well. Great communication skills before and during the service. I am very grateful. Thank you

High quality shutters fitted on time and I was kept informed throughout the order process. This is the third time Hillarys have fitted blinds at our property now and I would always recommend them.

We had new blinds fitted in kitchen and bathroom and were very pleased with the service, efficiency and professionalism shown. Happy with the price paid too.
Customer no: HQ1724
Advisor: Mohammed 117269 (Versailles)

120132 WHITEHDI

Really pleased with our new blinds and the whole installation experience. The installer was friendly, professional and clearly took pride in his work. Everything was fitted neatly and efficiently, and he made sure we were completely happy with the finished result before leaving. The blinds look fantastic and have really improved the room. Would definitely recommend!

Still no refund, they take your money, don’t deliver your product, then make you jump through hoops to get your money back, why would you trust a company who treat their customers this way ? Keep your money avoid this horrific company

This is a refund for a blind they failed to install I’m not looking for compensation or anything complicated, approaching two months from my fit date that has never happened and nearly a month since I was promised a refund, can not say it enough avoid this company at all costs if this is how they treat their customers with a standard fitting of a blind how do they react when there is actually a problem, they have all my details from my previous review but still nothing back from them, avoid avoid avoid

6 days ago
Horrible experience with this company
Horrible experience with this company, had a fit date of 29th of June for a black out blind that I paid for in full early may, fit date came and went the blind hadn’t arrived, no reply from the fitter so went to Hilary’s who said the blind was at the fitters lock up he would get the fitters manager to get in contact which never happened, weeks went by of endless hours on hold trying to get an answer with multiple promises of a call back that I never received, finally got the promise of a refund on the 31st of July which would take 7/10 days this is the 19th of August and still waiting, finally got through this morning and told it’s just been realised by their treasury, so in summary 500£ out of pocket for over 3 months for a blind that never came, hours upon hours of being on hold and broken promises of calls back, honestly would avoid this company at all costs

So very pleased with the new curtains. The look, the fabric and the fit together with an extremely knowledgeable representative

Paul advisor 119195 did a fantastic job and we’re are really pleased with our new shutters

Tomasz was very helpful and efficient

Adrian has finished off our house perfectly. He previously fitted our other shutters . Now he has finished the rest.
Beautiful...

120088
Ben, the fitter excellent.
Hillary’s overall was not as good as hoped.

Vantasp119414

Very professional and provided good advice with the different options.

Shutters look great. Easy process from start to finish. Clive fitted the shutters and his attention to detail really shows in the finished product.

Paul 119195 was the fitter. Very clean and attentive to his work area, spotless upon completion. He attended to post completion problems that arose from defective materials. We like the blinds they look very good from both inside and outside.

Spencer (Advisor Maltings-No. 116050) provided excellent advice and installation of a large Hillary's blind in a sunny bedroom. Impressed by his thoughtfulness and attention to detail. He left the room spotless, cleaning all dust and boxes away before he left. Highly recommended.

We haven’t even had our blinds fitted yet and we’re very unhappy. They were due to be fitted in less than a weeks time when we had a standard email from Hilary’s stating our fitting time had changed. No reason,no apology.Just said we would be told when the new date would be. No suggestion that we would have any choice.
My husband spoke to customer services the following day and we were told one of the blinds wasnt ready.
When the time was arranged we wearnt told there would be any problem. In fact,the sales rep insisted he could fit them before we went away for two months.
With that in mind we paid the full payment of £1000.
We tried to cancel the order, but of course,we’re not able to because two blinds are ready. No offer of those being fitted on the agreed day. As far as I’m concerned,the contract has been broken by Hilary’s Blinds. They will now have our money for at least two months. This is really not good enough for a huge nationwide company. Apologies are no help at all and there has been no follow up email or contact from the original sales person.
My husband has tried calling them again today but no one has bothered to pick the phone up.
Very unhappy. Really regret using them and really regret payment the money up front.

Placed order June for lantern battery operated blind as of today no sign of anyone coming to fit it.
Called customer services 5 times and a different storey everytime.
Absolute joke never ever again use these unproffessional company