The lip balm itself is brilliant - really smooth and long lasting and great that it’s made from a honey producer in the Uk. Such a shame about the packaging which I loved - no plastic used which wa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Honey for the Honey Heads 💛 We don’t just make honey, we live for it. Experience a taste perfected by obsession.
Contact info
Hilltop Honey Ltd, SY16 1DZ, Newtown, United Kingdom
- 01686 689027
- info@lovehilltop.com
- www.hilltop-honey.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Been over 1 week and no update
Been over 1 week and no update. I would never order through them again if my other supplier didnt run out.
Beautiful honey
Beautiful honey, unfortunately I took a reaction to whatever the bees are eating, I do have lots of intolerances. I gave them to my daughter
Fantastic
Fantastic, genuine Manuka honey that I struggled to find in the shops. My Mum suffers with bouts of Gastritis, tablets weren't completely getting rid of it, this has done the job, daily medicine.
Thank you Hilltop, great service, great price, UK company and turned up quickly. Very pleased and will be using you from now on xxx
Great products and deals
Great products and deals, tastes lovely and great delivery. One of the bottle lids had a small dent in it and a slight amount of honey leaked out. Otherwise all was good and I have purchased quite a few bottles thus far. Thank you
Why have you changed to plastic packaging
I have always loved this product but I don’t understand why they have changed their environmentally friendly cardboard packaging to plastic. Whilst the actual product is still good there is less of it and so far each one I have tried the balm has fallen out of the plastic tubing. Please go back to your original packing it was far superior.

Reply from Hilltop Honey
Good quality product
Good quality product.
When I realised that I’d inadvertently signed up for regular delivery (subscription), rather than one off delivery, the lady on the phone was very understanding and helpful in canceling my subscription. I did have to Google for a contact number though as there is not one listed on their website.
Would have given 5 stars but deducted one for lack of clarity on subscription issue.

Reply from Hilltop Honey
Ecellent products and customer support
Hilltop Honey is an excellent choice in terms of product quality and customer service support.
Excellent honey!
The honey arrived well-packed and undamaged. It’s delicious! My husband likes a spoonful in his tea and has also commented on the good flavour! It pleases me to buy directly from the supplier.
This is absolutely disgusting. Hilltop should be absolutely ashamed to sell this as honey. It’s the biggest rip-off ever.
How dare you call this rubbish honey it’s an insult to the bees that make real honey. This is just sugar and syrup.  Real honey has bits in it those bits are bits of wet beeswax not only that you can’t smell any flour any type of flowers whatsoever in your honey that’s the biggest proof that it’s fake and everybody should stop eating you honey it’s the most disgusting stuff I’ve ever eaten and how you can rip people off selling this rubbish is beyond me.
To everybody in the UK who likes this and thinks this is honey this is the biggest rip-off and the biggest live you’ve ever been told may I suggest you do a little bit of research before you buy your honey? Because I would rather lick a dirty toilet bowl than eat this stuff.!
Recurring subscription…
Recurring subscription…, emailed me to say out of stock then charged & shipped with no tracking. What a disappointment. I think I will cancel further subscriptions with this company. Shame but you let yourselves down
I bought Hilltop Blossom Honey and…
I bought Hilltop Blossom Honey and unfortunately it was very disappointing. The texture turned grainy (crystallized) quickly, and the taste was not what I expected. I won’t be repurchasing this product.

Reply from Hilltop Honey
Good Product
Easy to use and digest pre-race. Will definitely be using them going forward.
Always a great service
Love this honey and a quick delivery too. Easy subscription page to change the orders if necessary
Wonderful experience
Perfect packaging. Fast delivery. Honey was delicious and reached me in excellent condition
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







