John was absolutely brilliant from start to finish. He made the whole experience feel smooth and stress-free. He took the time to walk me through all the controls and features in a clear, easy-to-unde... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very positive experience. Efficient and professional. Kyle is outstanding! Easy and quick process from choosing the right plan to approving the lease. All coordinated so well by Kyle and the team. Can... See more
Company replied
Matt from Hippo delivered my new car today. They were amazing. Arrived much earlier than promised and extremely friendly and helpful. The whole experience from start to finish with Hippo has been smoo... See more
Company replied
Really easy to deal with company, phoned them up told them what car I wanted and Hippo sorted it out very quickly and professionally. Car did arrive with a slow puncture on the front right hand... See more
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Company details
Written by the company
Hippo Leasing is your destination for vehicle solutions, catering to all credit types. Our extensive vehicle range, including options for individuals with challenging credit, ensures you find the perfect fit. We simplify vehicle leasing with an easy-to-navigate online platform. As experts in the leasing industry, we're committed to providing affordable and reliable options. Committed to delivering the widest variety of high-quality vehicles and exceptional customer service, Hippo Leasing is one of the UK's most reliable vehicle leasing specialists offering a range of services to customers, nationwide.
Contact info
Trident Park, BB1 3NU, Blackburn, United Kingdom
- 01254919000
- info@hippoleasing.co.uk
- hippoleasing.co.uk
4.6
Excellent
12K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
"Big thanks to Pete”
"Big thanks to Pete for delivering my MG4 today! He was friendly, helpful, and ensured the car was in perfect condition. Excellent service from start to finish."
May 6, 2026
Unprompted review
helpful and patient!
Matt was extremely helpful and patient with me, explained anything I wanted to know and was extra kind when I was getting stressed.
Car arrived in perfect condition and within the time frame he gave me!
Excellent service.
May 6, 2026
Unprompted review
Pete was absolutely fantastic he was…
Pete was absolutely fantastic he was very thorough and friendly super happy
May 6, 2026
Unprompted review
Very helpful good clear communication…
Very helpful good clear communication and very cheerful staff
May 6, 2026
Crystal was exception
Crystal was exception, her customer service is above average - You better keep her
May 6, 2026
My car arrived by Ian
My car arrived by Ian , absolute gentleman very polite easy going made the handover very easy and comfortable, would highly recommend Ian to any person thinking of getting a car like I did
May 6, 2026
Unprompted review
Polite helpful friendly service
April 28, 2026
Reply from Hippo Leasing
Hi Javaid,
Thank you for your feedback. We’re delighted to hear you received polite, helpful, and friendly service. We appreciate your support.
Team Hippo
Great service from Pete making the…
Great service from Pete making the delivery of the car , took time to walk us through the paperwork and even more importantly the car , top guy and 5 star service
May 5, 2026
Unprompted review
Reply from Hippo Leasing
Hi Stewart,
Thank you for your feedback. We’re delighted to hear Pete provided a great delivery experience, taking the time to walk you through both the paperwork and the car. It’s fantastic to know you received five-star service. We appreciate your support.
Team Hippo
Rhys was extremely patient and polite
Rhys was extremely patient and polite. He did all he could to inform me of the choices I had. Was never pushy.
The delivery date was much sooner than I expected.
May 2, 2026
Reply from Hippo Leasing
Hi Niki,
Thank you for the fantastic feedback! We’re glad Rhys was patient, polite, and kept you well informed of your options without any pressure. It’s great to hear your delivery arrived sooner than expected. We really appreciate your kind words.
Team Hippo
Excellent service by the team
Excellent service by the team. I’m really happy with my car!
Scott made the whole experience great and Ian the delivery driver was fantastic!
Both such friendly people and made the whole process a pleasure!
April 27, 2026
Unprompted review
Reply from Hippo Leasing
Hi Mark,
Thank you for the fantastic feedback! We’re glad Scott made the experience great and that Ian provided a fantastic delivery. It’s wonderful to hear you’re happy with your car and that the whole process was a pleasure. We really appreciate your kind words.
Team Hippo
Used car lease
Recently leased a used car and was very happy with it when delivered. Bernardo who delt with everything was exceptional and kept me well informed throughout. Car is beautiful.
April 30, 2026
Unprompted review
Reply from Hippo Leasing
Hi,
Thank you for your feedback. We’re delighted to hear you’re very happy with your car and that Bernardo provided exceptional support, keeping you well informed throughout. It’s great to know you had such a positive experience. We appreciate your support.
Team Hippo
Megan was very friendly
Megan was very friendly, very professional and informative, she is obviously very experienced and found me the perfect car...
May 1, 2026
Reply from Hippo Leasing
Hi Megan,
Thank you for the fantastic feedback! We’re glad Megan was friendly, professional, and informative, and helped you find the perfect car. We really appreciate your kind words.
Team Hippo
Excellent communication
Excellent communication, plenty of options, explained everything very well and was patient. Thanks Max
May 1, 2026
Reply from Hippo Leasing
Hi Jane,
Thank you for the fantastic feedback! We’re glad Max provided excellent communication, plenty of options, and clear explanations throughout. We really appreciate your kind words.
Team Hippo
NEW CAR DELIVERY
Excellent handover experience completed with John, who was friendly, punctual, courteous and very patient with me, explaining all the functions which were new to me. I was very impressed. Thanks for fantastic service John!
May 1, 2026
Unprompted review
Reply from Hippo Leasing
Hi Carol,
Thank you for the fantastic feedback! We’re glad John provided a friendly, punctual, and patient handover, taking the time to explain everything clearly. It’s great to hear you were so impressed. We really appreciate your kind words.
Team Hippo
Really good
Ben Devlin was very helpful, professional and understanding. He went above and beyond to help me in every aspect of the process. I havent had delivery yet but so far I am very impressed with my experience
April 29, 2026
Reply from Hippo Leasing
Hi Anne,
Thank you for the fantastic feedback! We’re glad Ben Devlin was so helpful, professional, and understanding, and that he went above and beyond to support you throughout the process. It’s great to hear you’ve been impressed so far—we hope you enjoy your car when it arrives. We really appreciate your kind words.
Team Hippo
Couldnt do enough to help
Couldnt do enough to help, esspecially when i needed it most
April 29, 2026
Reply from Hippo Leasing
Hi Matthew,
Thank you for the great feedback! We’re glad the team went above and beyond to help when you needed it most. We really appreciate your kind words.
Team Hippo
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