Wrong Stamps Delivered
I ordered two sets of stamps displaying horse heads through Hip Stamps. The vendor was Marlen Stamp & Coin. I wanted stamps showing horses for my business. Both sets of stamps received displayed Heritage Breeds, including pigs, goats, fowl, sheep, etc, not the horses I expected and ordered.
I reached out to Marlen and their telephone had been discontinued, and their website said "temporarily closed." I reached out by email, but never heard back.
i contacted Hip Stamps, and they were to contact Marlen for me, but never did. They suggested that I get a refund from PayPal, but I don't have an account with them and the credit card used has since been voided.
Hip Stamps wants me to jump through a lot of complex computer hoops to get a refund. And I have no confidence that even if I returned the wrong stamps to Marlen I would get my money back because they appear to be defunct and you cannot reach them.
Hip Stamps totally failed to conduct any quality control over what they sent out. The order clearly states "Horse Sheet" and I received "Heritage Breeds." The company takes NO responsibility for their mistakes and puts the onerous you to get your money back from a company that is "temporarily closed" and has disconnected their phone.






