HiQ Tyres & Autocare - Lancaster Reviews 

A brilliant service, quick and efficient. Friendly and helpful.
Felt very confident with their professional service.

I can’t recommend HiQ enough! The team were so friendly, helpful and professional from start to finish. They were really prompt, kept me informed and made the whole experience completely hassle-free.

It’s so nice to come across a garage where you feel looked after and know you’re in good hands. I’ll definitely be using them again. Thank you to the team at HiQ! 🚗😊

Had a service and MOT done. Spotless service from the team. Time taken to explain things is much appreciated.

I needed someone to look at a problem with my car. After having a look at the problem, a man called Hayden came to reception took me to my car and explained to me what he would need to do to fix it. He explained it very clearly and in a friendly manner. After a very short wait, he had fixed it and I was very happy with the charge for the labour. I have been to HiQ in Lancaster before and have always been more than pleased with the friendly efficient service they provide.

With the flash flood I had hit a pothole in a puddle and gotten stranded with a flat tyre. Breakdown cover I had would of charged a lot more and estimated to arrive in 6 hours. I rang HiQ and they helped instantly! I explained the situation and that I had a baby in the car with me. Hayden rushed out and got me back on the road not even 30 mins later. The lady who arranged it was amazing and Hayden who fixed it was fantastic. Thank you so much for saving this mum in distress! You've found yourself a loyal customer now.

I’ve been to Lancaster HiQ a few times now, and every experience has been great. The staff are always kind, efficient, and professional.

A special thanks to **Matt**, who was incredibly helpful during my recent visit. He took the time to clearly explain what was wrong with my car and patiently answered all of my questions. I really appreciated his knowledge and willingness to help.

Excellent service all around — I’ll definitely be going back to Lancaster HiQ in the future!

Excellent service, had a tyre problem and was sorted straight away, friendly staff, would recommend

Turned up at 8:30am on spec with 2 flat tyres. Peter and Freddy got my van back on the road within the hour. Great Service.

Vey pleased with the service i received when i had a flat tyre. Mick did an excellent job replacing & balancing the tyre and providing helpful tips and advice. The car was not in a driveable condition so (for a very reasonable call out fee) the work was carried out in my workplace car park. Recommened.

We stopped here in an emergency en route from Wales to Scotland for a holiday as our car alerted us that something was off with our car tyre pressure. One of our caps was stuck so we couldn't check ourselves at the garage.
Hayden the Holiday Hero came to our rescue and checked all the tyres and sorted the car out! He even tolerated our nosey dog trying to supervise out of the window. Our holiday is saved!

Brilliant customer service.
Called in because the tyre pressure warning light came on and despite using our own tyre pump nothing would erase the warning.
They sorted the problem and wouldn't charge us.
Excellant attitudes and all very friendly staff.
Well done HIQ.

Fantastic service, really professional.
Many thanks guys.

I have used HiQ Lancaster for c15 years and can state with confidence that each and every repair/service etc has been conducted with a professional and constructive attitude.
The staff are friendly and always helpful; here again, I have no complaints whatsoever - nothing but praise and thanks!
Pricing is always fair and I wouldn’t dream of going anywhere else- and I tell everyone I know!

IDLGray Lancaster.

Great customer by all the team especially keyra.

Would recommend HiQ

I phoned HiQ this morning with a problem & Keira was extremely helpful & asked me to call in straight away. Staff at the garage although very busy checked my car over quickly. Hayden sorted the issues whilst I waited. I have nothing but praise for all the staff being professional, knowledgable & kind. I recommend HiQ unreservedly!

Very efficient and clear on pricing and always good communication from the staff who are great. Would highly recommend.

Fantastic business and great bunch of guys.
They’ve serviced & repaired my car & van for over 10 years, with excellent customer service

Exceptional service, very professional and will definitely use again.
I went into the garage with a problem, I wasn’t booked in and they fit me in and also carried out an oil and filter change as well.
Highly recommended 100%

Efficient and friendly service - I would highly recommend.

From start to finish, they made me feel reassured that the job would be done and have me back on the road as soon as possible.

I will definitely use them again and recommend them to others.

The customer service I received from Ethan and team was outstanding. I had an urgent issue with my campervan and the very kindly squeezed me in so I could still get away the following day. Lovely clean reception area away from the oil and noise of the workshop. Highly recommended.