Kind friendly professional. Did my MOT and service when my normal garage let me down at short notice. Work completed quickly and efficiently. Kept in touch throughout. Small gift of air freshener and... See more
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Incredible service from start to end. Rang up first thing on a Saturday to see if they could fit me 2 new rear tyres, within an hour I was there and new tyres fitted at very reasonable price. The b... See more
Company replied
Actually a top garage! Picked my car up at last minute due to work commitments and will 100 percent be returning again!
Company replied
I've been taking my car to HiQ for 6 years now, and I'm consistently blown away by their outstanding service. Their team is reliable, trustworthy, and genuinely cares about getting the job done righ... See more
Company replied
Company details
About HiQ Tyres & Autocare - Plymouth
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
Unit 205-216, Faraday Mill Business Park, PL4 0ST, Plymouth, United Kingdom
- 01752 224651
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Incorrect diagnosis / lack of transparency
I generally have great experiences with this garage even though sometimes it can be pricey.
My engine light came on two days after a full service. It went in for a test. I had no idea it was going to cost £81 pounds. The test came back with a cat failure and I was immediately quoted £750 for a replacement. I asked to see the full report to get a second opinion only to get the answer that's what the code has said from the test. Complete cat failure. I asked about emissions test to confirm and this was quickly washed away ( at this point the engine management light was still on )
I have since been to three garages who have performed emissions testing and it has passed every time. All of which believe its a sensor issue and nothing major or expensive. HIQ love to labour over work and I am starting to believe that's why Labour costs are high. Failing to give me the report I paid for not turning the engine light off and trying to coerce me into paying £750 for cat converter. I have a funny feeling my engine management light would have gone off pretty quickly after that job and it would probably be a sensor issue 🤔 feels like I got off lucky. Don't get me wrong they do a good job and are pretty nice. But they will go out of their way to perform the pricier labour intensive option at the expense of your wallet

Reply from HiQ Tyres & Autocare - Plymouth
Hi Q garage replace valve for add blue…
Hi Q garage replace valve for add blue pump
Very courteous and kept me informed daily
Work completed promptly and within reasonable cost

Reply from HiQ Tyres & Autocare - Plymouth
Excellent communication
Excellent communication, friendly and proffesional. Will definitely use again

Reply from HiQ Tyres & Autocare - Plymouth
Great service from a lovely team.
Great service from a lovely team.
The guys at HiQ are welcoming and professional, they work quickly and are reasonably priced.
Took my car in at 8am, they diagnosed multiple issues and had it fixed by 3.30. Great work guys!

Reply from HiQ Tyres & Autocare - Plymouth
I found a very good service. HiQ to be very helpful in…
I found HiQ to be very helpful in getting my car in quick and sorting out the problems with my car.

Reply from HiQ Tyres & Autocare - Plymouth
Trustworthy, friendly garage!!
Took my BMW in earlier this week on a whim to get my tyre puncture repaired & took my car in last minute for an MOT! Good pricing and the customer service is immaculate. Friendly staff who make your visit welcoming. I’ve struggled to find a garage that cares for your vehicles needs and gives good customer service until now. My go to garage from now. Ace service, thank you HiQ
Mr. Rabjohns

Reply from HiQ Tyres & Autocare - Plymouth
Booked online
Booked online, they didn’t have all my booking. But still said bring it down and fitted quickly without any drama. All done in less than an hour! Great service and the best price for my tyres cheaper by £40 for 2 tyres. Will be back again when I need the next pair of tyres.

Reply from HiQ Tyres & Autocare - Plymouth
Great service
Great service, communication and advice. The ability to book a date and time online is very helpful. Would recommend.

Reply from HiQ Tyres & Autocare - Plymouth
Been using for a few years now
Been using for a few years now, and always get a good service, would recommend to anyone

Reply from HiQ Tyres & Autocare - Plymouth

Reply from HiQ Tyres & Autocare - Plymouth
Good service
Very nice people who kept me informed. Picked my car up and brought it back on time. Pleased with the service.

Reply from HiQ Tyres & Autocare - Plymouth
Excellent service can't fault the team…
Excellent service can't fault the team here, I've used these guy's a couple of times now, will definitely be back 👍

Reply from HiQ Tyres & Autocare - Plymouth
Really great garage had a problem with…
Really great garage had a problem with lights on dash board which worried me and popped in on the off chance. They were very busy but managed to sort the problem for me in a couple of hours. Always very friendly and informative nothing seems to much trouble been coming here now for a few years with MOT and wouldn't go anywhere else. Highly recommended.

Reply from HiQ Tyres & Autocare - Plymouth
Really helpful
Really helpful, friendly and chatty staff, i was definitely in safe hands/wheels. I waited in their comfy waiting room, good WiFi, great coffee and drinks available. I wouldn’t go anywhere else now for tyres!

Reply from HiQ Tyres & Autocare - Plymouth
Quick,professional service from a…
Quick,professional service from a helpful and knowledgeable team,that's why they get repeat customers.

Reply from HiQ Tyres & Autocare - Plymouth

Reply from HiQ Tyres & Autocare - Plymouth
I have used this garage for a lot of…
I have used this garage for a lot of years now , would highly recommend it ,they are polite, helpful and courteous and are very capable technically,I have had a few large jobs done over the years and have been very happy with the work and the costing of jobs.Today I phoned for an MOT test was told 15.00 , when I got there they were waiting on my car ,test was done and on this occasion passed.so I was in there 45 mins at most,I will continue to use this garage.

Reply from HiQ Tyres & Autocare - Plymouth
Great service
Excellent service from my first phone call to check they had tyre in stock.
Hi Q have a great waiting area with free hot and cold drinks. They encourage you to leave a charitable donation which we gladly did
Cannot fault them. Highly recommended.

Reply from HiQ Tyres & Autocare - Plymouth
Really quick repairs after MOTfail
Really quick repairs after MOTfail, all repairs needed explained and tailored to be affordable.. really friendly staff. No complaints at all.

Reply from HiQ Tyres & Autocare - Plymouth
Highly recommend
Highly recommend, the staff are very friendly and keep you well informed with what is going on, also an added bonus my car works fine again 😆.

Reply from HiQ Tyres & Autocare - Plymouth
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