hm-sat gmbh Reviews 188

TrustScore 4.5 out of 5

4.6

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4.6

Excellent

TrustScore 4.5 out of 5

188 reviews

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Rated 1 out of 5 stars

Bad service, avoid them

I had bad experience with this seller.

Next day after payment using AmazonPay they requested 30 Euro more to be paid on their Paypal for delivery saying that "delivery will cost more than shown on Internet".

They were unfriendly during conversation and incompetent since do not know their own selling contract conditions.

I asked if the order to be delivered without extra payment, and they just cancelled it without any answer.

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

The Team of hm-sat shop is great

The Team of hm-sat shop is great and the service as well,
had my snipe 2 for service at the workshop, the guy is really skilled and fixed it within 2hrs. That days i ordered some little parts and got it delivered very fast.
Have 100% customer satisfaction. Guaranteed.

October 22, 2020
Unprompted review
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Rated 1 out of 5 stars

Terrible company - AVOID AT ALL COSTS

Absolutely terrible experience with this company, I would go as far as to say that they are a fraud.

I purchased a Dreambox Satellite receiver from them that was defective. I PAID myself to return the product to them. They said they would refund the shipping charge and the machine cost.

They held the machine for 6 weeks, and without warning sent the same machine back to me - STILL DEFECTIVE after I had clearly asked for a refund.

Terrible company - AVOID AT ALL COSTS

September 1, 2020
Unprompted review
Rated 5 out of 5 stars

VU+ultimo 4K

I got the delivery very fast and everything was fine. I ordered an VU+4K ultimo and I am happy with it now. The installed image is not very user friendly but there are more available images.

August 20, 2020
Unprompted review
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