Pre-ordered a Blu-Ray for collection in the Bromley store. Lots of communication about the order journey and lovely staff in the shop when I went to collect my item (staff in here are always amazing)!... See more
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Location
Switch locationUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
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Justin P in the shop was so helpful when I wanted to order a Blu-ray. He looked it up & informed me they had it in stock and went and found it for me. We discussed horror movies and had a very nice co... See more
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Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... See more
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Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... See more
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Company details
About hmv (UK) - Bromley
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, United Kingdom
4.7
Excellent
299 reviews
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Reply from hmv (UK) - Bromley
Hi Harry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The lady who served me was extremely…
The lady who served me was extremely helpful and friendly
August 27, 2026
Reply from hmv (UK) - Bromley
Hi Elizabeth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Bromley
Hello Russell
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Justin P in the shop was so helpful…
Justin P in the shop was so helpful when I wanted to order a Blu-ray. He looked it up & informed me they had it in stock and went and found it for me. We discussed horror movies and had a very nice conversation.
August 28, 2026
Reply from hmv (UK) - Bromley
Hi Stephan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My click & collect order
Very easy to order online for click & collect. I collected my vinyl within 3 days - simple.
August 14, 2026
Reply from hmv (UK) - Bromley
Hi Maire
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Always love HMV
Pre-ordered a Blu-Ray for collection in the Bromley store. Lots of communication about the order journey and lovely staff in the shop when I went to collect my item (staff in here are always amazing)! Much prefer getting my media from HMV than Amazon.
August 13, 2026
Reply from hmv (UK) - Bromley
Hi Emily
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
DVD1
Staff in HMV Bromley were helpful and efficient.
DVD arrived for collection well packaged in card packaging.
August 11, 2026
Reply from hmv (UK) - Bromley
Hi Rosalind
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bromley store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Would give 5 stars but gift card has to…
Would give 5 stars but gift card has to be used Instore for online order . Staff and delivery were excellent
August 7, 2026
Reply from hmv (UK) - Bromley
Hi Nick
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Reply from hmv (UK) - Bromley
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and easy to order in store and…
Quick and easy to order in store and delivered to my house
July 23, 2026
Reply from hmv (UK) - Bromley
Hi Bernard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order came really quick (2 days)
July 26, 2026
Reply from hmv (UK) - Bromley
Hello Kevin,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Happy again
Again I have ordered online and used the click and collect service and been very happy with the service I've received. The package was delivered in pristine condition just as if I had brought it from the store.
July 21, 2026
Reply from hmv (UK) - Bromley
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bromley
Hi RAYMOND
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Regarding my telephone conversation…
Regarding my telephone conversation regarding my resent CD order with HMV, the staff at Bromley were really helpful and understanding
July 12, 2026
Reply from hmv (UK) - Bromley
Hi Edward
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bromley
Hi Jason,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The sales advisor was very helpful.
June 24, 2026
Reply from hmv (UK) - Bromley
Hi Richard,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Not many places sell CDs these days
Not many places sell CDs these days, but thankfully HMV do. The website said the CD I wanted was available via click and collect, but when I called the store I was told the option was not available as the CD was in high demand. Luckily they had it when I went to the store.
June 23, 2026
Reply from hmv (UK) - Bromley
Hi Raj,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Easy to order online for store pickup
Easy to order online for store pickup. Helpful and professional staff
June 16, 2026
Reply from hmv (UK) - Bromley
Hi Ian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The dvd box set I purchased from the…
The dvd box set I purchased from the Bromley store website I really wanted it so badly and I received it from the store. Very nice and accommodating staff
June 6, 2026
Reply from hmv (UK) - Bromley
Hi Marcus
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
great choice of blu ray movies,
June 9, 2026
Reply from hmv (UK) - Bromley
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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