Such a helpful group of employees there were working at Coventry HMV. A real joy to interact with. So helpful, nothing was too much trouble and knew exactly where everything was we asked for, not onl... See more
Company replied
Location
Switch location13/15 Smithford Way, CV1 1FY Coventry, GB
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Great in store & online, always helpful staff. Great collection of films and music along with other merch items. Fair competitive prices. Online order was an easy process,delivery was quality and quic... See more
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The Coventry HMV store offers a hands-on experience browsing records that online shopping simply can't match. The staff are friendly and genuinely passionate about music; they're happy to help you che... See more
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Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... See more
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Company details
About hmv (UK) - Coventry
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
13/15 Smithford Way, CV1 1FY, Coventry, United Kingdom
4.9
Excellent
353 reviews
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Reply from hmv (UK) - Coventry
Hi Hsu
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Coventry
Hi Christine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service and communication.
July 22, 2026
Reply from hmv (UK) - Coventry
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Greeted in a courteous manner with a…
Greeted in a courteous manner with a smile and it was the end of the day👍
July 19, 2026
Reply from hmv (UK) - Coventry
Hello Catherine
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great staff
We returned a dvd boxset with a missing disc outside the return window. due to the missing disc being in season 11. The staff ordered a new one and checked it before we left.
July 18, 2026
Reply from hmv (UK) - Coventry
Hi Rachael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great in store & online
Great in store & online, always helpful staff. Great collection of films and music along with other merch items. Fair competitive prices. Online order was an easy process,delivery was quality and quick, overall Great service
July 18, 2026
Reply from hmv (UK) - Coventry
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fab customer service
Such a helpful group of employees there were working at Coventry HMV. A real joy to interact with.
So helpful, nothing was too much trouble and knew exactly where everything was we asked for, not only that they were extremely helpful looking up and ordering in for me.
July 5, 2026
Reply from hmv (UK) - Coventry
Hi Sophie
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Coventry store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The staff at HMV at Coventry are always…
The staff at HMV at Coventry are always very helpful and friendly. The order was dispatched quickly and was available to collect from the store in just a few days. I have always had good service from HMV and would recommend using HMV at Coventry.
July 7, 2026
Reply from hmv (UK) - Coventry
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Coventry
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I love you so much HMV ❤❤❤❤❤
July 6, 2026
Reply from hmv (UK) - Coventry
Hi Ava-marie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent helpful staff and prompt…
Excellent helpful staff and prompt service.Will continue to use HMV.
June 26, 2026
Reply from hmv (UK) - Coventry
Hello Patrick
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
So easy to place my order
So easy to place my order, staff are helpful and professional, my order arrived within a reasonable window.
June 26, 2026
Reply from hmv (UK) - Coventry
Hi Brookside Avenue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Service was swift and efficient
Service was swift and efficient, my order was dispatched within two days and I was able to pick it up on the third day from my local store.
Friendly staff and a good atmosphere in the store.
Thank you
June 25, 2026
Reply from hmv (UK) - Coventry
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff are extremely helpful…
The staff are extremely helpful whenever I require help,to find what I am looking for, whenever I go to the Coventry store I always feel welcome.
June 21, 2026
Reply from hmv (UK) - Coventry
Hi George,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
easy to order.updates when available.
June 19, 2026
Reply from hmv (UK) - Coventry
Hi Jon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Can’t remember the name of the guy that…
Can’t remember the name of the guy that served me but nonetheless he was a really great guy. Made it very easy to find a replacement for a part of my order that I’d messed up on , went out of his way to go search basically half the store to find the one record that I was looking for.
June 17, 2026
Reply from hmv (UK) - Coventry
Hi Oliver
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Visited the Coventry store
Visited the Coventry store. The service was perfect. The staff extremely friendly and helpful. All round very happy.
June 13, 2026
Reply from hmv (UK) - Coventry
Hi Lyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Evanescence Sanctuary CD
Pre-ordered Evanescence-Sanctuary CD, can't wait to listen to it
June 12, 2026
Reply from hmv (UK) - Coventry
Hi JOANNE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to find the product I was looking…
Easy to find the product I was looking for and place the order. Delivery was fast and without any issues as well
June 5, 2026
Reply from hmv (UK) - Coventry
Hi Anagha
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Coventry
Hi Mrs Kennedy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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