Lovely staff, great selection of Vinyl, CDs, Manga and DVDs though I do wish the Blu ray selection was better organised when it comes to boutique/collectors labels
Company replied
Location
Switch locationUnit 57a, Frenchgate Shopping Centre, DN1 1ST Doncaster, England, GB
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See what reviewers are saying
Never ordered items online before but the website was easy to navigate. I found what I was looking for fast, check out easy. The blue tooth record player is excellent value for money, going to be 1 ha... See more
Company replied
Kenna, the Sales person that served me was really helpful, always smiled, very informative of the products sold at HMV, she was very patient to my enquiry about a certain product I was interested in... See more
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I was served promptly by a very friendly and helpful assistant. The DVD I had ordered online was in store awaiting collection. I had been informed of its progress via email. The assistant in store of... See more
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Company details
About hmv (UK) - Doncaster
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 57a, Frenchgate Shopping Centre, DN1 1ST, Doncaster, England, United Kingdom
4.7
Excellent
176 reviews
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Very happy
They didn't take the payment for the item until it was going to be delivered and made sure to keep me updated on its status
February 6, 2025
Reply from hmv (UK) - Doncaster
Hi Emma
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Doncaster
Hi Kevin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Doncaster
Hi Courtney
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very quick delivery to the store
Very quick delivery to the store. Easy to order online and great customer service. Staff at HMV were brilliant and I'm very pleased with my purchase.
January 14, 2025
Reply from hmv (UK) - Doncaster
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
On time delivery and very satisfied at…
On time delivery and very satisfied at the way it done.
January 17, 2025
Reply from hmv (UK) - Doncaster
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
very good sarvice
January 13, 2025
Reply from hmv (UK) - Doncaster
Hi Samantha
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Doncaster
And we thank you for this brilliant review Gemma!
Really helpful staff
Really helpful staff, options provided ( cd or vinyl) quick service , kept fully informed of order progress, fast delivery
December 28, 2024
Reply from hmv (UK) - Doncaster
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The ordering process online was not…
The ordering process online was not easy, it wasn't letting me go to payment, I later discovered that I had to click the adress for payment. Which was not easy to see.
The Experience of receiving my order was much easier and the staff were excellent and I didnt have to wait long at all to be served, thank you so much for a pleasant experience when collecting my order.
November 28, 2024
Reply from hmv (UK) - Doncaster
Hi Donna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The man on the till was very rude
The man on the till was very rude. I told him I had a parcel to collect and he just said “size?”. I asked him what he meant and he said “obviously the parcel size”. I think that’s a very weird question for somebody to ask so unsure why he had attitude about it.
December 10, 2024
Reply from hmv (UK) - Doncaster
Hello Charlie
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Great service.
December 3, 2024
Reply from hmv (UK) - Doncaster
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very easy to order arrived quickly…
Very easy to order arrived quickly picked up in store staff we're very helpful polite record in good condition all good 😊
December 1, 2024
Reply from hmv (UK) - Doncaster
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Doncaster
Hi Darcie-Mae
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff in store
Very helpful staff in store, the product I wanted wasn't in stock so thy ordered it to be delivered to store.
Frequent updates of order status, and collected in store 5 days later.
Thank you!
December 1, 2024
Reply from hmv (UK) - Doncaster
Hi Kc
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I pre ordered petshopboys new singles…
I pre ordered petshopboys new singles on cd
I collected from
I store and Abbey served me who was extremely friendly and pleasant
November 20, 2024
Reply from hmv (UK) - Doncaster
Hi Peter,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Never ordered items online before but…
Never ordered items online before but the website was easy to navigate. I found what I was looking for fast, check out easy. The blue tooth record player is excellent value for money, going to be 1 happy face Christmas morning. Normally shop in store as staff are friendly and helpful but item not available so was advised to go to website
November 17, 2024
Reply from hmv (UK) - Doncaster
Hi Jen,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Doncaster
Hi Jill,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Doncaster
Hi Marius
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Doncaster
Hi ashley
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Doncaster
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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