hmv (UK) - Glasgow Argyle Street Reviews 

436
TrustScore 4.5 out of 5

4.7

Unit 5/6 Lewis's Building, Argyle Street, G2 8AD Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The girl who served me did so in a polite and friendly manner. Speedy transaction and attention to customer satisfaction. I can't fault my time in store today and will use the service again. Well don... See more

Company replied

Rated 3 out of 5 stars

Good sized store although one of the things that could be to have the likes of uhd, blu ray dvds & dvds all grouped together. Like all the dvds in one section sorted out by TV, film etc rather than a... See more

Company replied

Rated 5 out of 5 stars

My wife ordered Lost and Found vinyl version by Bruce Springsteen for my birthday. As we were away on holiday for 2 months, the box set could not delivered to our house. She ordered through the HMV... See more

Company replied

Rated 5 out of 5 stars

Had a small budget to purchase a turntable with speakers to replace one bought for me at Christmas that just didn't do the job. I asked in store for assistance. The male I spoke to advised that his... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Glasgow Argyle Street

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • Unit 5/6 Lewis's Building, Argyle Street, G2 8AD, Glasgow, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

436 reviews

5-star
4-star
3-star
2-star
1-star

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4.7

All reviews

(436)

31,604 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What’s not to love, it’s HMV!

Brilliant service and an insane amount of vinyl, it really is that good.

January 17, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Stephen

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Delighted with my purchase very much .

Delighted with my purchase very much .
Thank you.
Kind regards.
Melvin.

July 24, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi melvin

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

All fine staff good

July 21, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 4 out of 5 stars

Great service item delivered in store…

Great service item delivered in store within a few days

July 20, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello Elaine

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Rated 5 out of 5 stars

HMV review

The girl who served me did so in a polite and friendly manner. Speedy transaction and attention to customer satisfaction. I can't fault my time in store today and will use the service again. Well done!

July 7, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello Martin

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

I had to return the product as it was…

I had to return the product as it was faulty. I asked for a refund.

July 9, 2026
Unprompted review
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi John

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello Allan

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

HMV delivered everything promised

HMV delivered everything promised - on time, with courtesy, no fuss and by pleasant and friendly staff.

July 7, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello,

Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great packaging for click and collect

Great packaging for click and collect. Positive employees
Great prices 3 for 66

July 3, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Olafur

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Good service & product…

It's been delivered on time in good condition, no flaws with the Vinyl record product, good service.

July 3, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Stuart

Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Order came in quickly to store

Order came in quickly to store. Guy in store very helpful. Ordered my 2 new DVD"s quickly for me. Was in and out of store in under 10 minutes.

June 30, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Marion

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Good vibes

A very nice person called Nikki helped me get my Ariana Grande cd’s after feeling pretty down thinking there were none in the store! Went above and beyond and was overall a sweetie!! Tyyy again

June 25, 2026
Unprompted review
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Very easy to order my dvd film instore…

Very easy to order my dvd film instore and delivery was fast very kind staff too at the argyle street store glasgow

June 24, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi there, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Staff were friendly and helpful.

Staff were friendly and helpful.

June 20, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Lucy, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

So easy to pick up items

So easy to pick up items. Staff so helpful and friendly.

June 13, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Stephen

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Satisfaction.

Staff were very knowledgeable about products I was buying. You being on the high street is ideal for people who use public transport.

June 13, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Consumer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

I purchased a ticket to a Jeff Goldblum…

I purchased a ticket to a Jeff Goldblum meet & greet. I was unable to download my ticket off the app. I went in a couple of days ahead of time to check on it. The manager, Mark, was extremely helpful and courteous. Not only that, but on "day of", when he was overly busy and engaged with the event, he recognized me in the queue and personally spoke to me, asking if all was well, etc. He again personalized his service to me when I went in to pick up my CD and he was working one of the tills. Customer service like that creates repeat customers! Also, I was very impressed with how well the Jeff B. event was managed. All very smooth, efficient, and time managed, from standing in the queue until leaving after the signing and meeting Jeff G. The queue staff were outstanding too. Thank you for a very positive experience, for someone who tends not to like crowds and standing in queues!

June 1, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Natacha

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Meet and greet with Jeff goldblum

Meet and greet with Jeff goldblum
Was once in a life time experience thanks so much plz put more events on like this plz I've never saw hmv as busy 400 people waited to meet him keep up the good work

June 3, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Gerald

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 4 out of 5 stars

Easy.

Easy.
It was easy for me to find the dvd I was looking for without having to ask for help and not get any.

June 1, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello Matthew

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

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