I have used this store twice in the last fortnight. Excellent staff communication. Very helpful and pleasant. Speedy service. Ordered dvd to pick up in store when arrived. Excellent communication.
Company replied
Location
Switch locationUnit 167, Braehead Centre, Kings Inch Road, G51 4BN Glasgow, GB
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See what reviewers are saying
Fantastic place and wonderful staff! Lots of items, well organised and staff very knowledgeable. They're always happy to help and no job is too much for them! Would highly recommend this place; from... See more
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Pre ordered an LP which was due to be released on a Friday. I expected to to get an email confirming that it could be picked up on Saturday morning at the latest. Didn't get the email until Monday the... See more
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I had an amazing experience at HMV Braehead thanks to a staff member called Lochlan. I was desperately trying to find a Jeff Buckley vinyl as a last-minute gift for my partner, but the team let me... See more
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Company details
About hmv (UK) - Glasgow Braehead
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 167, Braehead Centre, Kings Inch Road, G51 4BN, Glasgow, United Kingdom
4.7
Excellent
296 reviews
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Ear buds purchase
Easy online purchase, efficient delivery to store and great service when picking up item. Good value for money buy.
June 13, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Glasgow Braehead
Hi Edward
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Caring staff
My son is an adult with autism. We have visited the store for many years. Staff have always been good with him when he has been asking about certain DVDs. They helped him order The Wombles which a staff member showed him on the website to make sure it was the correct one. It came in time for his birthday so he was very happy. Thanks to all the staff.
May 31, 2025
Reply from hmv (UK) - Glasgow Braehead
Hello JAMES
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Keith in Braehead is a super star
I was in HMV in Braehead Glasgow on Saturday 24 May 2025 . I was looking for a dvd , there was only one in stock . The excellent Keith seen I was looking lost and offered to help locate it. He searched high and low on the store and eventually found it. I was delighted. Keith is very friendly and helpful.
May 24, 2025
Unprompted review
Reply from hmv (UK) - Glasgow Braehead
Hi Patrick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Simple minds album
I went into the braehead store,they didn't have simple minds latest album. The girl ordered it through the Internet to my address. I felt she she beyond what she should've done. Iv now got the album and very grateful. Thankyou.
May 8, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
excellent customer service
found what i was looking for told me exactly when i would recieve it and it was on time, plus the staff on every visit are always really friendly and helpful
May 3, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Eddie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Glasgow Braehead
Hi Maxine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Visited HMV Braehead Sat 19th & Friday…
Visited HMV Braehead Sat 19th & Friday 25th of April,on my initial visit I was served by Calum,I was buying clothing and games for my granddaughters birthday but, the t-shirt she wanted (Fangtastic Monster High) wasn't in stock so, Calum dealt with this forthwith by ordering it on line and informing me of the procedures i.e being kept up to date when the item would be dispatched and when it would be ready for collection 👍. On Friday 25th I collected our purchase whereupon I was served by Lesley Anne, again very helpful and friendly in her approach to my needs,thanks to all 👍😀
April 19, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Mrs Brown,
Thanks for getting in touch with such a positive 5 star review! We really appreciate your comments and hope to see you again in the near future.
Cheers!
My order was delivered to the store a…
My order was delivered to the store a week before I was expecting it to be,,great service
April 24, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Joseph
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Glasgow Braehead
Hi Catherine
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Reply from hmv (UK) - Glasgow Braehead
Hi Pisapie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service in the shop
Excellent customer service in the shop, the assistant couldn't have been more helpful, and great online delivery service.
March 29, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My purchase arrived when they said it…
My purchase arrived when they said it would!!!
No problem at all.
March 26, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Alan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Glasgow Braehead
Hi Duncan
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All the help the assistant gave me to…
All the help the assistant gave me to find my item was very good customer service 👌 👍
March 15, 2025
Reply from hmv (UK) - Glasgow Braehead
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The shop assistant was amazing she was…
The shop assistant was amazing she was extremely helpful will definitely be back to your braehead store!
March 9, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Jonathan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
So simple and quick
March 11, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Hannah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick reliable service always had my…
Quick reliable service always had my delivery either on the release date or early
March 4, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Alexander
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery arrived before scheduled date
Delivery arrived before scheduled date. The film Chronos which I had not scene whilst being a twenty odd years vampire movie was far more interesting and refreshing than most vampire movies I've seen in the last 20 years.
February 28, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi iain
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ease of ordering!
Breahead store did not have stock of the DVD I wanted. A staff member offered to place an order for me with free P&P. Ordering was straight forward and quick, I received email updates on my order and it was in the store ready for collection within 3 days.
February 28, 2025
Reply from hmv (UK) - Glasgow Braehead
Hi Pauline
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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