hmv (UK) - Hull Reviews 

255
TrustScore 5 out of 5

4.8

51 Whitefriargate, HU1 2HT Hull, GB


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Rated 5 out of 5 stars

The only store I got to get my films on blu ray I prefer it's on disc as I know it's my own to keep but if it's a digital we don't own it the company owns digital and they can take it of at anytime s... See more

Company replied

Rated 5 out of 5 stars

Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... See more

Company replied

Rated 5 out of 5 stars

My order was dealt with quickly and professionally. The BluRay boxset arrived in plenty of packaging and it was in mint condition. I am very happy with all aspects of the transaction. I am only t... See more

Company replied

Rated 5 out of 5 stars

Order arrived on or before time and assistance was provided after initial enquiries nearly a month beforehand. In previous attempts to obtain item, there was a disconnect between stated stock in... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Hull

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • 51 Whitefriargate, HU1 2HT, Hull, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

255 reviews

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1-star

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4.8

All reviews

(255)

30,347 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THANK YOU HMV

THANK YOU HMV. I WAS AFTER A FILM CALLED " I AM LEGEND " ( WILL SMITH ) I WENT TO THE HMV SHOP IN HULL WHERE I LIVE. I ORDER IT AND PAID FOR IT. AND WITH IN 3,DAY'S I WAS COLLECTING IT FROM THE SHOP. THANK YOU HMV.

August 4, 2026
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hello Shaun

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Recommend and staff are polite go there buy your films keep hmv open

The only store I got to get my films on blu ray I prefer it's on disc as I know it's my own to keep but if it's a digital we don't own it the company owns digital and they can take it of at anytime same with games
Thank you hmv not just from me but other customers aswell they prefer shopping in any store around the UK

August 4, 2026
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Rob

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Always a great place to shop

Is always a great place to shop but they need to lower their vat from £30

July 28, 2026
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Scott

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Always been highly efficient each time…

Always been highly efficient each time I have been to the store and had very good service

July 1, 2026
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Brian

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

So straight forward ordered on…

So straight forward ordered on line..then picked up from the shop...easy!!!..

June 29, 2026
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Dawn

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

My go to shop for buying vinyl

My go to shop for buying vinyl. Love going through all the racks of lps just like the old days. Shop staff always helpful and pleasant.

June 30, 2026
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Gary

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great service

Great service, had all I needed and arrived super fast.

June 28, 2026
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Danny

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Amazing

Amazing and the staff are lovely

June 28, 2026
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi customer

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

The way that I was looked after

The way that I was looked after, usually with my Disabilities I'm miss looked after, not with these staff.

June 16, 2026
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Mr Martucci,

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 4 out of 5 stars

Fast delivery well packaged item very…

Fast delivery well packaged item very happy customer thankyou

June 21, 2026
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hello Anne, 

Thanks for leaving us a great review!

We were so pleased to read your comments and look forward to seeing you again soon.

Rated 5 out of 5 stars

Never had a problem with anything…

Never had a problem with anything everytime I have orderd. And always deliverd on time.

June 6, 2026
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Samirah

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

The delivery was prompt and the member…

The delivery was prompt and the member of staff extremely courteous.

May 13, 2026
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi Mr Meyer, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Excellent service and very quick…

Excellent service and very quick delivery products worth the money thank you

May 13, 2026
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hi JAMES

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great service

Arrived on time, well packaged, notification came through no problem regarding collection from store. Quick and easy experience in the store too.

May 11, 2026
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hello Keith, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

I was kept informed of my orders…

I was kept informed of my orders progress at all times right from being placed .

May 2, 2026
hmv (UK) - Hull logo

Reply from hmv (UK) - Hull

Hello,

Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.

See you soon :-)

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