Was really good they ordered into store the cd I wanted and were really helpful it arrived very quickly and it was easy to collect from the store when it came in
Location
Switch locationUnit 20-21, Sailmakers Shopping Centre, Tavern St, IP1 3BB Ipswich, GB
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Such a great experience we had at the Ipswich HMV, very knowledgeable and friendly staff helped us find all the albums we were looking for, including CDs old horror films from their brilliant selectio... See more
Company replied
Always order my vinyl online. Pick it up from the shop in town. Good quick shipping. Good customer service when picking up vinyl from shop. Staff are friendly.
Company replied
HMV has become my go-to online and physical vinyl record store. Only if I cannot find a record that I want on their site, I'll look elsewhere. FAST shipping and super reasonable prices. I even bought... See more
Company replied
Company details
About hmv (UK) - Ipswich
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 20-21, Sailmakers Shopping Centre, Tavern St, IP1 3BB, Ipswich, United Kingdom
4.8
Excellent
306 reviews
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Was really good they ordered into store…
Was really good they ordered into store the cd I wanted and were really helpful it arrived very quickly and it was easy to collect from the store when it came in
May 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The item came quick nicely packaged and…
The item came quick nicely packaged and in excellent condition and very good value for money.
April 30, 2026
Reply from hmv (UK) - Ipswich
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Happy
Always order my vinyl online. Pick it up from the shop in town. Good quick shipping. Good customer service when picking up vinyl from shop. Staff are friendly.
April 28, 2026
Reply from hmv (UK) - Ipswich
Hi Dawn,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Great service. Ordering and collection was easy. Friendly service as well when collecting. Will be ordering again.
April 24, 2026
Reply from hmv (UK) - Ipswich
Hi Diane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very helpful and knowledgeable on…
Staff very helpful and knowledgeable on the subject matter I was looking for, a good experience.
April 23, 2026
Reply from hmv (UK) - Ipswich
Hi Terence
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ipswich
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
When I purchased my DVD the staff…
When I purchased my DVD the staff member was very professional and polite and when I went to pick up my DVD I greeted by my first name that why I have awarded five stars
April 19, 2026
Reply from hmv (UK) - Ipswich
Hi Michael
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to use & efficient.
April 2, 2026
Reply from hmv (UK) - Ipswich
Hi Gavin,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Service
Had an issue with a pair of headphones, Simon in the ipswich store was great, so helpful and organised a replacement pair to be sent out. Thank you
April 14, 2026
Reply from hmv (UK) - Ipswich
Hi Laura,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always helpful in this store
Always helpful in this store
I was served by a friendly and efficient member of staff.
I find all the staff here pleasant and helpful.
April 3, 2026
Reply from hmv (UK) - Ipswich
Hi Valerie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivered safely
Delivered great, on time and i know if i order online my items will come safe
March 26, 2026
Reply from hmv (UK) - Ipswich
Hi Jennie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV is the first place I go to,online or I store.
With ordering from hmv in the past,I knew I could rely on them. With being informed by email every step of the process. HMV is the first place I go,either online or in store for what I need.
March 21, 2026
Reply from hmv (UK) - Ipswich
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great click and collect service
Speedy delivery . Staff are knowledgeable and make time for you . Their click and collect service is fantastic
March 23, 2026
Reply from hmv (UK) - Ipswich
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ipswich
Hi Jade,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ipswich
Hi JAMES
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Ipswich
Hello Paul,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
quick delivery with no problems
March 8, 2026
Reply from hmv (UK) - Ipswich
Hi Brooke
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Ipswich
Hi Mr Hardy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Ipswich
Hi customer
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Very helpful and Knowledgeable staff…
Very helpful and Knowledgeable staff who always go out of their way to find or order what I am looking for.
February 28, 2026
Unprompted review
Reply from hmv (UK) - Ipswich
Hello Paul,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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