I collected a new Hawkwind vinyl from the shop in Milton Keynes. One of the records had a shocking amount of cosmetic damage. I took it back to the shop. I told them I was visiting Reading later that... See more
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Location
Switch location86-88 Midsummer Arcade, MK9 3GB Milton Keynes, GB
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Was well happy of the update on my order Nice surprise that availability was updated when in stock And staff member was happy to help me when needed and required very knowledgeable of merchandise... See more
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I used website, which was easy to navigate, luckily I was able to do click & collect locally with no extra charges. Within a few days, received email notification that my order has been dispatched &... See more
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Collected my purchase from James who was extremely professional, calm and friendly. He took all the time to explain products as well as ensuring other customers (& staff) were happy. Plenty of t... See more
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Company details
About hmv (UK) - Milton Keynes
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
86-88 Midsummer Arcade, MK9 3GB, Milton Keynes, United Kingdom
4.7
Excellent
243 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very attentive customer service
July 5, 2026
Reply from hmv (UK) - Milton Keynes
Hi paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I collected a new Hawkwind vinyl from…
I collected a new Hawkwind vinyl from the shop in Milton Keynes. One of the records had a shocking amount of cosmetic damage. I took it back to the shop. I told them I was visiting Reading later that day and they informed me that Readinj had one in stock and gave me a phone number. I rang the number and reserved a copy. The Reading store was equally helpful. An exchange of vinyl was done. I'm a happy customer.
June 25, 2026
Reply from hmv (UK) - Milton Keynes
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Being disabled brings many problems
Being disabled brings many problems
The staff in Milton Keynes are always kind and helpful
Couldn’t praise them more
June 2, 2026
Reply from hmv (UK) - Milton Keynes
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Was well happy of the update on my…
Was well happy of the update on my order
Nice surprise that availability was updated when in stock
And staff member was happy to help me when needed and required very knowledgeable of merchandise
June 23, 2026
Reply from hmv (UK) - Milton Keynes
Hi Kim,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy click and collect
Really easy to order and pay for click and collect. Easy and convenient to pick up. Much more choice online than in store.
June 11, 2026
Reply from hmv (UK) - Milton Keynes
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly and knowledgeable staff
Great service from the staff in store who quickly arranged a shipment to my door.
May 30, 2026
Reply from hmv (UK) - Milton Keynes
Hi JKC
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and simple service
Quick and simple service - ordered from website, picked up at local store. Thank you.
May 3, 2026
Reply from hmv (UK) - Milton Keynes
Hello,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick & Easy
I used website, which was easy to navigate, luckily I was able to do click & collect locally with no extra charges.
Within a few days, received email notification that my order has been dispatched & delivered to store, ready in time for a birthday present. Well done HMV
May 12, 2026
Reply from hmv (UK) - Milton Keynes
Hi Chantale
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Milton Keynes
Hi Patrick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Milton Keynes
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and easy order delivery and pick…
Quick and easy order delivery and pick up ! Lovely members of staff
March 31, 2026
Reply from hmv (UK) - Milton Keynes
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Milton Keynes
Hi Jon
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
staff experience
The staff at hmv in milton keynes are always helpful and my order was very quickly arriving
March 29, 2026
Reply from hmv (UK) - Milton Keynes
Hi Terry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
His Master's Voice. Tip top.
They gave me timely updates on where the order was at every moment. They have a decent range and variety of products all at competitive prices. The staff are always helpful and knowledgeable.
March 17, 2026
Reply from hmv (UK) - Milton Keynes
Hi Sam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Milton Keynes
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The young lady that helped me was great…
The young lady that helped me was great 🌟🌟🌟🌟🌟
I collected a click and collect Nightmare before Christmas pop ornament.
February 15, 2026
Reply from hmv (UK) - Milton Keynes
Hi Sam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Super speedy click and collect experience :-)
Easy to order exactly what I wanted on the HMV website, then super speedy delivery to the HMV store. It was there ready for me at my convenience and, as ever, served by helpful, friendly staff. A great shopping experience!
January 29, 2026
Reply from hmv (UK) - Milton Keynes
Hi Nicola,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service instore
Frustrating in that my nearest store is 20 miles away. I ordered some vinyl online and no problems with anything until it arrived. 2 (of 4) of the albums were damaged and unplayable. Unfortunately you are not able to send them back but have to visit a store instead in order to exchange or obtain a refund. The service in store was great and albums were replaced without question.
February 3, 2026
Reply from hmv (UK) - Milton Keynes
Hi Gary
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please be advised, you are able to return items bought online to us directly, please contact us at website.service@hmv.co.uk if you need assistance in the future.
Reply from hmv (UK) - Milton Keynes
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
very happy with the purchase :)
January 19, 2026
Reply from hmv (UK) - Milton Keynes
Hi Maria
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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